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EMPLOYEE RELATIONS

HR OFFICER I

Recruitment #25-004915-1003

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Introduction

The Maryland Lottery and Gaming Control Agency (MLGCA) serves as one of the largest revenue sources for the State of Maryland, supporting important state programs and services including education, public health and safety, human resources and the environment. In addition to generating revenue from the sale of lottery products, the MLGCA is also responsible for the oversight of the state’s casino gaming program, providing direction and guidance to its casino partners on financial, security, regulatory and licensing procedures for the facilities. The Agency also regulates Sports Wagering, Daily Fantasy Sports and Electronic Bingo, as well as Instant Ticket Lottery Machines, which are located at almost 90 Veteran’s posts. Gaming in Maryland is a dynamic and growing business that operates around the clock, 365 days of the year. 

The candidates selected for the interview will be asked to complete a writing sample.

GRADE

15

LOCATION OF POSITION

Maryland Lottery and Gaming Control Agency
Montgomery Business Park
1800 Washington Blvd
Baltimore, MD 21230

POSITION DUTIES

This position functions as the Employer/Employee Relations Officer within the Office of Human Resource for the Maryland Lottery Gaming and Control Agency. The incumbent in this position will be responsible for assuring fair equitable treatment of all employees. As a Human Resources (HR) Officer I is responsible for interpreting and implementing personnel policies and procedures based on the State Personnel and Pensions (SPP) Article, Code of Maryland Regulations (COMAR), and Collective Bargaining Memorandum of Understanding (MOU). As a Human Resources Officer/Employee Relations will handle a wide range of tasks and are regarded as technical experts within their respective area of responsibility.


  • Reviews requests for disciplinary actions.       
  • Conduct fact-finding investigations into employee related misconduct.       
  • Represents management at formal grievances, appeals, & settlement conferences      
  • Issue disciplinary action, if warranted. 
  • Interprets and applies HR related laws, regulations, policies and procedures relevant to the SPMS.        
  • Explains and defends HR related actions and recommendations to supervisory, managerial staff, and agency executives by testifying in official proceedings such as administrative conferences and hearings, legislative hearings and in a court of law.
  • Provides advice and guidance to employees, supervisors, program managers, agency executives and other public officials regarding HR related matters when needed.      
  • Recommends new or changes to existing HR related processes, policies and procedures.     
  • Participate as representative in Labor Management Committee (LMC) meetings involving union.        
  • Discuss labor related issues involving unions; MPEC, AFSCME & AFSCME (UNIT S).       
  • Writing first, & second step, appeal & grievance decisions on behalf of the Appointing Authority (Agency Director). 
  • Helping management and supervisors with employee related concerns.        
  • Responsible for receiving, reviewing, and entering MID-CYCLE, (END-CYCLE) Performance Evaluation Program (PEPs) ratings in SPMS Workday.         
  • Review PEPs for accuracy of detailed information.       
  • Assist management with guidance on Performance Improvement Plan (PIP).       
  • Reviewing and providing guidance to supervisors/managers on Probationary evaluation form.

MINIMUM QUALIFICATIONS

Applicants must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire. Please read all requirements before applying.

Experience: Six years of experience, two years of professional HR experience involving recruitment and employment services, classification and compensation, employee relations, test development and validation, job analysis, job evaluation, salary administration, HR program evaluation, or HR policy formulation and an additional four years of professional HR management work experience in the areas of recruitment and selection, classification, salary administration, employer relations, test development and validation or as a generalist. 

Notes: 
1. Candidates may substitute paraprofessional personnel work experience on a year-for-year basis for up to four years of the required experience.  Paraprofessional personnel work is defined as work involving the application of public sector personnel procedures, policies, rules and regulations to specific employment actions.  Appropriate paraprofessional personnel experience includes responsibility for activities such as: preparing and maintaining employment records, calculating salaries, applying personnel related rules and policies, preparing personnel-related reports, conducting employee orientation and counseling employees regarding benefits and obligations and responding to inquiries concerning employment procedures. 
2. Candidates may substitute the possession of a Bachelor's degree from an accredited college or university and two years of professional HR experience involving recruitment and employment services, classification and compensation, employee relations, test development and validation, job analysis, job evaluation, salary administration, HR program evaluation, or HR policy formulation for the required experience. 
3. Candidates may substitute the possession of thirty graduate credit hours from an accredited college or university in the fields of HR/personnel administration, human resources management, business administration, public administration, statistics, tests and measurements, psychology or a related field for the required experience. 
4. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in human resources management classifications or human resources management specialty codes in the human resources management field of work on a year-for-year basis for the required experience.

SELECTIVE QUALIFICATIONS

Applicants must meet the selective qualification(s) to be considered. Include clear and specific information on your application regarding your qualifications.

This position is limited to current State employees only.

DESIRED OR PREFERRED QUALIFICATIONS

Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

1. Experience and knowledge in applying, interpreting Maryland’s official collection of administrative rules, laws, through the Code of Maryland Regulations (COMAR) and State Personnel & Pensions (SPP). 
2. Experience in conducting a fair and thorough workplace investigations that involves an objective and unbiased process to ascertain facts of a case. 
3. Experience working with Unions, understanding and interpreting Memorandum of Understanding (MOU), ensuring compliance with collective bargaining agreements and ability to engage in professional communication at Labor Management Committees (LMC). 
4. Experience in Employee Relations, problem solving skills, & conflict resolution. 
5. Experience using Workday, Jobaps, and/or similar HRIS Systems. 
6. Experience utilizing Microsoft Office: Excel, Word, PowerPoint, Google Workspace, presenting presentations, & organizational skills.

LIMITATIONS ON SELECTION

This position is limited to current State employees only.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

1. Employees in this classification are required to obtain certification in State Personnel Management System policies and procedures and in the functionality of the Statewide Personnel System from the Office of Personnel Services and Benefits, Maryland Department of Budget and Management within six months from the time of appointment to the position.  Employees are also required to obtain recertification every six months thereafter.

2. Employees in this classification may be assigned duties which require the operation of a motor vehicle.  Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

BENEFITS

FURTHER INSTRUCTIONS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications of this recruitment.  

Resumes will not be accepted in lieu of completing an application. All information concerning your qualifications must be submitted by the closing date.  

We will not consider information submitted after this date. Applicants will be rated based on their description of job duties and responsibilities. Applicants should be thorough in completing this requirement.  

The online application process is strongly advised.  

If the online process is not available to you, you may complete and submit a paper application or direct any questions to: 

Maryland Lottery Human Resources 
1800 Washington Blvd., Ste. 330 
Baltimore, MD 21230  
jada.newman1@maryland.gov 

TTY Users: call via Maryland Relay As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State's diversity. People with disabilities and bilingual candidates are encouraged to apply. 

We Thank our Veterans for their service to our country.


Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online
View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here.
Apply via Paper Application. You may also download and complete the Paper Application here.

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