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Benefits & Retirement Officer

HR Officer I

Recruitment #25-004915-0007

Introduction

The Maryland State Department of Education is dedicated to supporting a world-class educational system that prepares all students for college and career success in the 21st century. With excellent stewardship from our divisions, we oversee State and federal programs that support the needs of a diverse population – students, teachers, principals, and other educators throughout Maryland.

GRADE

15

LOCATION OF POSITION

Nancy S. Grasmick Education Building
200 W. Baltimore Street
Baltimore, MD 21201

POSITION DUTIES

Under the direction of the Director of Employee Relations & Services, the incumbent will support the daily operations of Employee Services by providing the service level-based customer service for approximately 1700 positions at the Agency. As the Benefits and Retirement Officer for the agency, ensures that employees are enrolled in health benefits and state retirement plans accurately. Provides advice and technical assistance on Family Medical Leave, processing of leave requests, and Leave Bank. As the agency timekeeper, ensures that employee timesheets are reported and approved on time. The incumbent provides administrative support and assists with employee investigations with the Director of Employee Relations and Services in order to ensure the efficient operation of the unit. The incumbent must perform service-level based customer service as defined by the Department of Budget and Management.

Duties Include:

Serves as the Employee Services Officer
  • Administers and coordinates Employee Services to ensure all required onboarding documentation is timely received and entered into the database.
  • Serves as team leader for Employee Services in the administration of tasks for support staff.
  • Ensures that all pay, benefit and retirement, leave/service transfer and leave bank enrollment is completed.
  • Provides onboarding support to ensure employees transferring from another state agency has accurate retirement enrollment information.
  • Serves as the Agency Benefits Coordinator and advises employees on changes in benefits program during open enrollment.
  •  Provides employees with interpretation of and instruction on the rules, regulations and laws pertaining to health benefit plans.
  • Manages all employee requests during Open Enrollment, including Leave Bank updates.
  • Serves as the Agency Retirement Coordinator.
  • Advises employees on provisions of retirement and pension system. 
  • Coordinates with health providers on informational sessions periodically.
  • Serves as an Agency Timekeeper. 
  • Meets with employees on a regular basis to discuss retirement planning and collection of requisite retirement documents.
  • Plans for and executes retirement courses and trainings ( online and in-person).
  • Collaborates on Employee onboarding, including participation in New Employee Orientation.
HR Transactions and Employee Performance Standards
  • Analyzes and processes employment transactions entries associated with employee, hires, rehires, and reclasses.
  • Processes Workday (or related system) transactions associated with time, leave, IWIF, and Employment Services.

MINIMUM QUALIFICATIONS

Experience: Six years of experience, two years of professional HR experience involving recruitment and employment services, classification and compensation, employee relations, test development and validation, job analysis, job evaluation, salary administration, HR program evaluation, or HR policy formulation and an additional four years of professional HR management work experience in the areas of recruitment and selection, classification, salary administration, employer relations, test development and validation or as a generalist.

Notes:

1. Candidates may substitute paraprofessional personnel work experience on a year-for-year basis for up to four years of the required experience.  Paraprofessional personnel work is defined as work involving the application of public sector personnel procedures, policies, rules and regulations to specific employment actions.  Appropriate paraprofessional personnel experience includes responsibility for activities such as: preparing and maintaining employment records, calculating salaries, applying personnel related rules and policies, preparing personnel-related reports, conducting employee orientation and counseling employees regarding benefits and obligations and responding to inquiries concerning employment procedures.

2. Candidates may substitute the possession of a Bachelor's degree from an accredited college or university and two years of professional HR experience involving recruitment and employment services, classification and compensation, employee relations, test development and validation, job analysis, job evaluation, salary administration, HR program evaluation, or HR policy formulation for the required experience.

3. Candidates may substitute the possession of thirty graduate credit hours from an accredited college or university in the fields of HR/personnel administration, human resources management, business administration, public administration, statistics, tests and measurements, psychology or a related field for the required experience.

4. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in human resources management classifications or human resources management specialty codes in the human resources management field of work on a year-for-year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

  • Experience using Workday or another Human Capital Management (HCM) system with HRIS functionalities
  • Experience advising employees on the rules, regulations and laws pertaining to health benefit plans and changes to benefits programs during open enrollment
  • Experience on-boarding new employees
  • Experience advising employees on retirement plans
  • Experience using Microsoft Suite (Word, Excel) and Google Workspace (Gmail, Calendar, Docs, Sheets, Meet)
  • Bachelor's degree preferred

LICENSES, REGISTRATIONS AND CERTIFICATIONS

1. Employees in this classification are required to obtain certification in State Personnel Management System policies and procedures and in the functionality of the Statewide Personnel System from the Office of Personnel Services and Benefits, Maryland Department of Budget and Management within six months from the time of appointment to the position.  Employees are also required to obtain recertification every six months thereafter.

2. Employees in this classification may be assigned duties which require the operation of a motor vehicle.  Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.

SPECIAL REQUIREMENTS

Applicants must consent to State and FBI (CJIS) background check as a routine procedure for all employees.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must be provided prior to hire.

BENEFITS

FURTHER INSTRUCTIONS

It is preferred that applicants complete the MD State Government online application for employment. The application must clearly demonstrate that the applicant meets the minimum qualifications for the position. If you are unable to apply online, paper applications can be obtained from the link below and be faxed to 410-554-9397 or mailed to MSDE Human Resources Branch, 200 W. Baltimore Street, Baltimore, MD 21201. If there is a supplemental questionnaire, this must be completed and sent in with your paper application, if you are unable to apply online.

All application materials must be received in our office by the closing date. Postmarks will not be accepted. Applications must be complete to be considered including all related job duties, even if those are also listed on an attached resume. Additional required materials may be uploaded with the online application, submitted to the fax number, or mailed to the Human Resources address listed above.

Inquiries can be made to 410-767-0012, TDD 410-333-3045. Appropriate accommodations can be made for individuals with disabilities.

If you have difficulty with your user account or have general questions about this online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850. TTY Users: Call via Maryland Relay.

Proof of eligibility to work is required in compliance with the Immigration Reform and Control Act. Any misrepresentation of academic or experience requirements for this position may result in non-selection or termination of employment.

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply.

We thank our Veterans for their service to our country.




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