ADMINISTRATIVE OFFICER II
Administrative Investigator
Recruitment #25-003235-0038
| Department | MSP - Criminal Investigation Bureau |
|---|---|
| Date Opened | 11/24/2025 4:00:00 PM |
| Filing Deadline | 12/8/2025 11:59:00 PM |
| Salary | $58,428.00 - $90,709.00/year |
| Employment Type |
Full-Time
|
| HR Analyst | Kirsten Clouse |
| Work Location |
Baltimore County
|
Introduction
It is important that all experience be fully documented. Failure
to ANSWER ALL
SUPPLEMENTAL QUESTIONS SPECIFICALLY AND ACCURATELY may
cause the candidate to be rejected.
PLEASE FILL OUT THE
APPLICATION COMPLETELY.
➢The application is part of the
examination process. Your answers will determine your eligibility to
participate in the next phase of the selection process.
➢ Clearly describe your
qualifications in detail. Credit cannot be given for education, training,
experience, knowledge, skills, and abilities that you fail to indicate.
➢ Do not leave any answer
spaces blank; if a question does not apply, write "N/A".
➢ Although you may attach a
resume to further describe your qualification, it does not substitute for
completing the application form. An incomplete application form may result in
disqualification. Do NOT write "see resume" in your work history or
responses to supplemental questions.
➢ Failure to comply with
these instructions may result in disqualification.
➢ Read the Job Announcement
carefully for specific filing instructions, supplemental questions, and final
filing dates.
GRADE
14
LOCATION OF POSITION
Department of Maryland State Police
Licensing Division
1111 Reisterstown Road
Pikesville, MD 21208
Main Purpose of Job
The main purpose of this
position is to conduct background investigations of applicants for professional
license, wear and carry handgun permit, and employment applicants which have
been filed with the Maryland State Police; conduct investigations of complaints
lodged with the Licensing Division; perform internal investigations involving
sworn and civilian members of Licensing Division; and conduct compliance
inspections of gun dealers, security guard agencies and other agencies.
POSITION DUTIES
Performs criminal checks of
applicants for violations through the FBI NCIC (National Crime Information
Center), CJIS (Criminal Justice Information Center) and Motor Vehicle
Administration’s databases in accordance with their respective established
policies;
Schedules appointments to
interview applicants for licenses/permits;
Interviews applicants, in
person, to verify data from application, such as correct name, address, phone
number, criminal convictions, purpose of license etc.;
Monitors applicant’s
behavior during interview for acceptable/unacceptable character traits;
Obtains an explanation
from applicant of any violations reported or not reported to police;
Obtains character
reference information from family, co-workers, acquaintances;
Verifies applicant’s
employment record;
If applicant is
previously from out of state, check former state’s records;
Adheres to guideline
established by the Maryland Police Training Commission;
Investigate any indications of a possible
propensity for violence or any criminal activity identified during the
background investigation. This includes all charges, regardless of
jurisdiction, charging method or whether the charges were sustained,
dropped or expunged. Any issues and charges identified are discussed with the
applicant during their interview, and the applicant's explanation is documented
in the investigation report. Determines if further investigation is
warranted to substantiate or refute the applicant's explanations. All details
regarding these issues are described in the investigation report.
Investigate information identified during the background investigation, which questions
the moral character of the applicant. This includes issues identified through
reference interviews, applicant interviews, criminal records, employment
records, business records, or any other method. Issues identified are discussed
with the applicant during their interview, and the applicant's explanation is
documented in the investigation report. Al details regarding these issues are
described in the investigation report.
Indicate whether deception from the applicant
was indicated, which should be supported by factual information detailed in the
investigation
report.
Identify law enforcement experience of applicants, regardless of whether the
experience is a requirement for approval of their license or permit request.
Police experience should be verified by documentation and verbal
verification, to determine the applicant's standing with the Department.
Potential law enforcement employment history, which might be detrimental to the
applicant's character, must be investigated and documented in the
background investigation report.
Investigate handgun permit applicants to determine if they meet
the requirements for issuance of a permit, as mandated under Title 5,
Subtitle 306, of the Maryland Public Safety Article. Determinations whether the
applicant meets the requirements will be made in accordance with policy outlined
in SOP 29-15-007 regarding the processing of handgun permits.
Conduct Recheck record checks for permit
holders, as identified by the Licensing Portal. Identify any prohibitors or charges
filed since the issuance of the permit and determine if they warrant
revocation of the permit individually, or combined with past offenses to
reflect a possible propensity for violence or mental instability. Refer all
possible revocations to Second Review for HPU review. Identify and clear
any
Recheck applications that do not warrant any possible revocation.
Review completed reports for legibility, completeness and grammatical
errors before submission. Submit investigations prior to the due date, unless
an extension is granted by the A.I.U. supervisor. Records information and
forwards a written detailed report with recommendation to approve/disapprove
license request to Commander, MSP Licensing Division;
Conducts audits of private detective and security guard agencies and
personnel licensed or registered by the MSP Licensing Division;
Performs on-site inspections of employees' records, customers' records,
employees' uniforms, companies' vehicles, companies' license(s) and
employees' certifications and/or commissions;
Maintains a case control ledger of investigations and audits conducted;
Enters/edits original, renewal, transfer or
duplicate applicant;
Responds to telephone inquiries, researches
and traces information
regarding the issuance of licenses/permits and presents oral or written
responses;
Conducts and schedules firearm dealers'
inspections, as mandated by law;
and
Perform other job-related duties, as requested.
MINIMUM QUALIFICATIONS
Education: Graduation from an accredited high school
or possession of a high school equivalency certificate.
Experience: Two years of administrative staff or professional work.
Notes:
1. Candidates may substitute 30 credit hours from an
accredited college or university for one year of the required
experience.
2. Candidates may substitute the possession of a Bachelor's
degree from a college or university for the required experience.
3. Candidates may substitute U.S. Armed Forces military service
experience as a commissioned officer involving staff work that
included regular use of independent judgment and analysis in applying and
interpreting complex administrative plans, policies, rules or regulations or
analysis of operational programs or procedures with recommendations for
improvement on a year-for-year basis for the required experience.
DESIRED OR PREFERRED QUALIFICATIONS
Preference will be given to applicants who possess the following
preferred qualifications. It is important that you include clear and specific
information on your application regarding your qualifications.
Preferred Qualifications:
2. Experience working at the
Federal, State, County or local levels of Government.
LICENSES, REGISTRATIONS AND CERTIFICATIONS
Employees in this
classification may be assigned duties which require the operation of a motor
vehicle. Employees assigned such duties will be required to possess a motor
vehicle operator’s license valid in the State of Maryland.
SPECIAL REQUIREMENTS
In accordance with Section
2-204(b)(6) of the Public Safety Article, Candidates for position in this classification
will be subject to an initial drug screening and a complete criminal background
investigation to include a polygraph examination before permanent appointment
can be made. A criminal conviction may be grounds for rejection of the
candidate.
SELECTION PROCESS
Only candidates who meet the
minimum qualifications will be considered for this classification. Therefore,
it is essential that you provide complete and accurate information on your
application. Successful candidates will be placed on the Eligible List
categorized as BEST QUALIFIED, BETTER QUALIFIED OR QUALIFIED and remain
eligible for consideration for at least one (1) year from the date of
examination. The list will be used by the hiring agency to select
employees.
EXAMINATION PROCESS
The examination will consist of
a rating of your education, training and experience related to the requirements
of the position. You may be required to complete a qualifications supplement,
or the rating may be based on your application. Report all experience and
education that is related to this position. Applicants may be given a physical
examination and will be subject to an interview, background investigation,
polygraph examination and substance abuse testing.
BENEFITS
FURTHER INSTRUCTIONS
NOTE: Currently, applicants are limited to
uploading one file. As a result, it is strongly urged that those applying
upload ALL required and additional documents (undergraduate and graduate
transcripts, resumes, etc.) as one file. If you are unable to apply online, you
may submit an application via mail. The Maryland State Application Form can be
found online.
Completed applications, required
documentation and any required addendums may be mailed to:
Maryland State Police
Human Resources Division
1201 Reisterstown Road
Pikesville, MD 21208
ATTN: Kirsten M. Clouse
*If you have any questions about this recruitment, please contact
the Maryland State Police at 410-653-4349.
*TTY Users: call via Maryland Relay.
*We thank our Veterans for their service to our country and
encourage them to apply.
*As an equal opportunity employer, Maryland is committed to
recruiting, retaining, and promoting employees who are reflective of the
State’s diversity.
*Bilingual applicants are encouraged to apply.
It is the policy of the Maryland State Police
to comply with all applicable federal and state laws prohibiting employment
discrimination and to provide equal employment opportunity to all employees and
applicants for employment without regard to age, ancestry, color, gender,
identity and expression, genetic information, marital status, mental or
physical disability, national origin, race, religious affiliation, belief or
opinion, sex, sexual orientation or any other protected status.
Click on the link below to apply:



