COORDINATOR SPECIAL PROGRAMS HEALTH SERVICES IV, HEALTH SERVICES

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PHPA, IDPHSB Navigation Division

The main purpose of this position is to serve as a Quality Management Specialist within the Navigation Center of the Infectious Disease Prevention and Health Services Bureau (IDPHSB) of the Maryland Department of Health. This position will play a key role in enhancing healthcare provider performance, service quality and patient health’s outcomes within Maryland’s general sexual health services programs. This position will support both Maryland AIDs Drug Assistance Program (MADAP) and Ryan White quality assurance (QA) and quality improvement (QI) efforts, ensuring that funded and non-funded providers comply with state and federal regulations while continuously improving service delivery. This position will report to the Division Manager for Provider Engagement. This position will work collaboratively with internal teams, healthcare providers and community stakeholders to develop and implement data-driven Clinical Quality Improvement (CQI) initiatives. These activities will directly support the IDPHSB’s integrated plan to promote holistic wellness and health equity by diagnosing, treating, preventing and managing infectious diseases.

Education:   Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Three years of professional experience in assisting in the coordination of a health-related program(s) or referring people to governmental and private resources.

Notes:

1. Candidates may substitute 30 college credit hours from an accredited college or university on a year-for-year basis for the required experience.

2. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in Health Care Administration classifications or Civil Affairs Specialist specialty codes in the health-related field of work on a year-for-year basis for the required experience and education.

The desired candidate should possess the following:

1. Experience responding to the needs of individuals and communities disproportionately impacted by HIV, STI, Viral Hepatitis, Mpox and the providers who serve these populations.

2. Experience with, knowledge or understanding of Ryan White Programs with particular focus on Maryland AIDS Drug Assistance Program (MADAP).

3. Experience in quality assurance and compliance auditing.

4. Experience in data analysis and quality improvement methods.

5. Experience with public health programs and regulatory requirements.

6. Experience with strong communication and stakeholder engagement skills.

Applicants who meet the minimum (and selective) qualifications will be included in further evaluation. The evaluation may be a rating of your application based on your education, training and experience as they relate to the requirements of the position. Therefore, it is essential that you provide complete and accurate information on your application. Please report all related education, experience, dates and hours of work. Clearly indicate your college degree and major on your application, if applicable. For education obtained outside the U.S., any job offer will be contingent on the candidate providing an evaluation for equivalency by a foreign credential evaluation service prior to starting employment (and may be requested prior to interview). 

Complete applications must be submitted by the closing date. Information submitted after this date will not be added. 

Incorrect application forms will not be accepted. Resumes will not be accepted in lieu of a completed application.

Candidates may remain on the certified eligible list for a period of at least one year. The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies.

STATE OF MARYLAND BENEFITS

Online applications are highly recommended. However, if you are unable to apply online, the paper application (and supplemental questionnaire) may be submitted to MDH, Recruitment and Selection Division, 201 W. Preston St., Room 114-B, Baltimore, MD 21201. Paper application materials must be received by 5 pm, close of business, on the closing date for the recruitment.  No postmarks will be accepted.

If additional information is required, the preferred method is to upload.  If you are unable to upload, please fax the requested information to 410-333-5689. Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time.

For questions regarding this recruitment, please contact the MDH Recruitment and Selection Division at 410-767-1251.

If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850 or Application.Help@maryland.gov. 

Appropriate accommodations for individuals with disabilities are available upon request by calling: 410-767-1251 or MD TTY Relay Service 1-800-735-2258.

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.