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Director, Office of Administration

HUMAN SERVICE ADMINISTRATOR IV

Recruitment #25-002731-0002

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Introduction


 
When you join the Maryland Department of Human Services (DHS), you join a team of more than 5,000 employees across the state dedicated to positively changing the lives of more than 1 million Marylanders each year. We do this by providing economic support, preventive services, and caring for children and adults.
 
We aim to deliver services so that we more quickly meet the needs of the people we serve. At DHS, we grapple with hard questions to find new ways to foster a culture of bold innovation. We do this to ensure that in Maryland, we leave no one behind. 

This is a Management Service position, and serves at the pleasure of the Appointing Authority.

GRADE

20

LOCATION OF POSITION

Maryland Department of Human Services
Family Investment Administration 
25.South Charles Street
Baltimore, MD. 21201

Main Purpose of Job

The purpose of this position is to oversee the day-to-day operations of the Office of Administration for the Family Investment Administration (FIA), comprised of three critical units (Budget and Fiscal Services, Contracts and Special Projects and Administrative Support Services). The position oversees the formulation and preparation of the annual operating budget request for four programs ($206 million) and contributes to the development and analyses of Public Assistance Payments, Local Operations and Work Opportunities budgets ($1.38 billion). The position provides contract management support by overseeing the preparation, negotiation, execution and ongoing maintenance of human service contracts (valued at over $97 million). The position directs the Medical Assistance Co-Pay Program for case managers out-stationed at 50 health care facilities. This position oversees the Managing for Results (MFR) strategic planning process for seven programs and development of goals and objectives. It also manages FIA’s Performance Evaluation Program (PEP) process, expenditure monitoring and other administrative support functions. The incumbent ensures FIA’s compliance with state and federal programmatic, fiscal and reporting requirements and DHS guidelines. It also sets office goals and participates in the formulation of departmental policies and development and implementation of administrative controls. Extensive knowledge of all FIA programs such as Temporary Cash Assistance, Medical Assistance, Supplemental Nutrition Assistance Program, Home Energy, emergency food programs and other public assistance and human service programs, COMAR, Title 21, Procurement Law, contract management and monitoring, the State’s budget process, cost allocation, and state and federal policies and funding requirements is required. 

This position contributes to the Department’s Mission to assist people in economic need, increase prevention efforts and protect vulnerable children and adults by overseeing the fiscal, contractual and administrative activities of programs administered by FIA. 

POSITION DUTIES

  • Plans, coordinates, supervises and evaluates the work of the office and seven employees (4 directly and 3 indirectly), coordinates and delegates work, and completes performance evaluations. 
  • Directs the formulation and development of FIA’s Operating Budget, Current Services Adjustments and Unfunded Enhancement Requests for the Director’s Office (administering agency for Maryland’s public assistance programs), (Program 04-$38.3 million), Maryland’s Office of Refugees and Asylees (Program 05-$14.3 million), Office of Home Energy Programs (Program 06 -$140.8 million), and Grants Management (Program 05-Office of the Secretary-$13.2 million). 
  • Develops budgets for special projects and/or initiatives mandated by Federal or state legislation. 
  • Oversees the preparation, negotiation, execution and ongoing maintenance of over 125 human service contracts/grants valued at over $97 million. 
  • Provides oversight of the requisition process to facilitate the acquisition of goods and services and ensures procurement (COMAR, Title 21) and finance regulations are adhered to while fulfilling FIA program needs.
  • Oversees and provides guidance in the implementation of FIA’s intermediate and long range plans for soliciting contractual services for new federal & state program initiatives (such as Supplemental Nutrition Assistance Program Outreach and Access to Farmers Markets), developing or reissuing solicitations for contractual services for ongoing out-sourcing efforts with public and private providers of services, MA Co-Pay contracts with health care facilities and renewing interagency agreements to include, but not limited to Maryland’s Office of Refugees and Asylees, Office of Home Energy Programs and other public assistance and human service programs. 
  • Directs the MA Co-Pay program for case managers out-stationed at 50 hospitals, clinics and long term care facilities to perform eligibility determination services for medical assistance managed by local departments of social services and the centralized Bureau of Long Term Care Eligibility. 
  • Establishes and evaluates MA Co-Pay goals. 
  • Develops and implements rules, regulations, standards and controls based on the Code of Federal Regulations to meet objectives and oversees implementation and approves any revisions. 
  • Conducts MA Co-Pay Program presentations to promote the program at exchange meetings for health care providers.

MINIMUM QUALIFICATIONS

Education:   A Bachelor’s degree from an accredited college or university.

Experience: Nine years of experience in administrative, professional or technical work, four years must have involved supervision of other employees or exercising responsibility for program development.

Notes:

1. Candidates may substitute graduate level education at an accredited college or university at the rate of 30 credit hours   on a year-for-year basis for up to two years of the required general experience.

2. Candidates may substitute additional professional or technical   experience in the administration of a human services program or experience conducting studies and analyses of programs, procedures, practices and organizations on a year-for-year basis for the required education.

3. Candidates may substitute U.S. Armed Forces military service experience at a rank of Corporal/Petty Officer or higher as a commissioned officer in Administrative Officer classifications or Administrative Officer specialty codes in the General, Administrative, Clerical, and Office Services field of work on a year-for-year basis for the required experience and education, two years must have been in an administrative supervisory or consultative capacity.

Applicants must meet both minimum and selective qualifications. 

SELECTIVE QUALIFICATIONS

One year experience with accounting systems(FMIS, ADPICS and R*STARS)

DESIRED OR PREFERRED QUALIFICATIONS


 
When you join the Maryland Department of Human Services (DHS), you join a team of more than 5,000 employees across the state dedicated to positively changing the lives of more than 1 million Marylanders each year. We do this by providing economic support, preventive services, and caring for children and adults.
 
We aim to deliver services so that we more quickly meet the needs of the people we serve. At DHS, we grapple with hard questions to find new ways to foster a culture of bold innovation. We do this to ensure that in Maryland, we leave no one behind. 

This is a Management Service position, and serves at the pleasure of the Appointing Authority.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. Successful candidates will be placed on the eligible (employment) list for at least one year. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. 

If you are in State service and are a promotional candidate, your salary will be determined in accordance with State of Maryland guidelines.

BENEFITS

As an employee of the State of Maryland, you will have access to outstanding benefits, including: health insurance, dental, and vision plans offered at a low cost. CLICK ON THIS LINK FOR MORE DETAILS: STATE OF MARYLAND BENEFITS.

  • Personal Leave - new State employees are awarded six (6) personnel days annually (prorated based on start date).
  • Annual Leave - ten (10) days of accumulated annual leave per year.
  • Sick Leave - fifteen (15) days of accumulated sick leave per year.  
  • Parental Leave - up to sixty (60) days of paid parental leave upon the birth or adoption of a child.
  • Holidays - State employees also celebrate at least thirteen (13) holidays per year.  
  • Pension - State employees earn credit towards a retirement pension.
  • Positions may be eligible for telework.

FURTHER INSTRUCTIONS

The online application process is STRONGLY preferred. If you are unable to apply online, you may mail a paper application and supplemental questionnaire to, Department of Human Services, Recruitment Services Unit, Attn: Kendra Young, 25 S. Charles Street 1115-L, Baltimore, Maryland 21201.

All mailed documents must include the applicant's name and the job number and must be received by 5 p.m. on the closing date. Resumes will NOT be accepted in lieu of completing the application.

If additional information is required, the preferred method is to upload. If unable to upload, please email requested information only to kendra.young2@maryland.gov. Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time. 

If you have any questions concerning this recruitment process for this position, please contact 410-767-0603.  

TTY Users: call via Maryland Relay.

If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division, at 410-767-4850 or Application.Help@maryland.gov. 

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.



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