Introduction
As a State agency, Maryland Office of the Public Defender
(MOPD) is an affirmative action and equal opportunity employer. MOPD is
committed to the full inclusion of all qualified individuals without regard to
race, color, religion, sex, physical or mental disability, age, sexual
orientation, gender identity, national origin, veteran status, or genetic information.
All applicants must be able to communicate with clients and visitors and
possess the ability to complete tasks in a fast-paced work environment.
Applicants must be able to travel to various office environments throughout the
State.
MOPD is further committed to providing equal opportunity and
reasonable accommodation for individuals with disabilities in employment, its
services, programs and activities by modifying or adjusting the job application
process or the job or work environment to make reasonable accommodations to the
known applicant or employee to enable the applicant or employee be considered
for the position they desire; to perform the essential functions of the
position in question; or to enjoy equal benefits and privileges of employment
as are enjoyed by other similarly situated employees without disabilities,
unless the accommodation imposes an undue hardship. Applicants must be able to
operate a computer and other office equipment. Applicants must have access to a
motor vehicle or be able to navigate public transportation. If a reasonable
accommodation is needed, please contact Tawanda Jackson, Human Resources
Supervisor, 410-767-8503,tawandal.jackson@maryland.gov.
The Office of the Public Defender Information Technology
Division is seeking well-organized customer service and detail oriented candidate
with good time management and problem solving skills with daily contact in
person and telephone with employees to schedule I.T. office appointments for
support and/or equipment pick up/return.
Limited to Office of the Public Defender Employees only.
GRADE
13
LOCATION OF POSITION
989 Corporate Boulevard, Linthicum Heights, MD 21090
Main Purpose of Job
The Administrative Officer I is to assist the Chief
Information Officer and other members of the IT Division by managing the
non-technical functions of the IT Division.
Administrative Officer I
requires regular use of independent judgment and analysis in applying and
interpreting complex administrative plans or policies. The Administrative
Officer I serves as primary problem solver for daily issues. Employees are assigned administrative
responsibilities involving the analysis of operational programs or procedures
with recommendations for improvements.
POSITION DUTIES
*Manage the IT appointment calendar and coordinate with OPD
staff scheduling for equipment pick-up
and drop-off.
*Maintain the Youth Access to Council hotline by updating
the on-call database and generating ad hoc reports as needed.
*Assist with financial operations, including invoice
processing, budget tracking, and reconciliation.
*Assist in managing the IT budget and tracking departmental
expenditures.
*Review IT invoices to verify charges align with contract
pricing prior to payment approval.
*Support the purchasing process by obtaining quotes,
managing purchase orders, and processing invoices. CPC card administrator
for the IT Division.
*Monitor agency cell phone usage and review billing to
ensure compliance with usage policies.
*Coordinate departmental events, meetings, and related
logistics.
*Provide responsive customer service to departmental staff
and both internal and external stakeholders.
*Liaise with IT vendors and service providers to ensure
timely support and service delivery.
*Help maintain an up-to-date inventory of IT equipment and
assets.
*Contribute to IT projects and initiatives through
administrative and logistical support.
*Support the administration of departmental contracts,
including renewals and Service Level Agreements (SLAs).
*Track renewal schedules for software licenses and hardware warranties.
*And other duties as assigned by the Chief Information
Officer, Deputy Chief Information Officer, or IT Division
Supervisors.
MINIMUM QUALIFICATIONS
Education: Graduation from an accredited high school or possession of a high school equivalency certificate.
Experience: One year of administrative staff or professional work.
Notes:
1. Candidates may substitute 30 college credit hours from an accredited college or university for the required experience.
2. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work that included regular use of independent judgment and analysis in applying and interpreting complex administrative plans, policies, rules or regulations or analysis of operational programs or procedures with recommendations for improvement on a year-for-year basis for the required experience.
DESIRED OR PREFERRED QUALIFICATIONS
PREFERRED QUALIFICATIONS:
*Experience planning and directing activities or
managing the daily operations of an organizational unit or program.
*Proficiency in SharePoint Microsoft Office Suite and Google
applications.
*Ability to track and analyze data.
*Excellent oral and written communication skills, and strong
attention to detail.
*Strong organizational, multi-tasking, problem-solving, and
independent learning skills.
LIMITATIONS ON SELECTION
Limited to Office of the Public Defender Employees only.
LICENSES, REGISTRATIONS AND CERTIFICATIONS
Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.
SELECTION PROCESS
Applicants who meet the minimum qualifications will be
admitted to the examination for this classification. Successful
candidates will be ranked as BEST QUALIFIED,BETTER QUALIFIED, OR QUALIFIED and
placed on the employment (eligible) list for at least one year.
EXAMINATION PROCESS
The examination will consist of a rating of your education,
training and experience related to the requirements of the position. You
may be required to complete a qualifications supplement, or the rating may be
based on your application. Therefore, it is important that you provide
complete and accurate information on your application. Report all
experience and education that is related to this position.
BENEFITS
FURTHER INSTRUCTIONS
Online Applications Preferred. Please fax all paper
applications and questionnaires to(410) 333-2260.Inquiries regarding
application sand submitting paper applications can be directed to:
Janynee.Bailey-Covington@Maryland.gov. Office of the Public Defender,
Human Resources Division, 6 Saint Paul Street, Suite 1304, Baltimore, MD 21202;
or by calling (410) 767-8500, toll free: 877-430-5187; TTY users call Maryland
Relay Service 800-735-2258.
Please be sure to include your name, identification number
(Easy ID#) and job announcement number on any documentation to ensure timely
processing. A paper copy of the MD State application form and questionnaire can
be downloaded from the link below.
As an equal opportunity employer, Maryland is committed to
recruiting, retaining, and promoting employees who are reflective of the
State’s diversity.
People with disabilities and bilingual candidates are
encouraged to apply.
We thank
our Veterans for their service to our country.
