Introduction
The Maryland Lottery and Gaming Control Agency (MLGCA) serves as one of the largest revenue sources for the State of Maryland, supporting important state programs and services including education, public health and safety, human resources and the environment. In addition to generating revenue from the sale of lottery products, the MLGCA is also responsible for the oversight of the state’s casino gaming program, providing direction and guidance to its casino partners on financial, security, regulatory and licensing procedures for the facilities. The Agency also regulates Sports Wagering, Daily Fantasy Sports and Electronic Bingo, as well as Instant Ticket Lottery Machines, which are located at almost 90 Veteran’s posts. Gaming in Maryland is a dynamic and growing business that operates around the clock, 365 days of the year.
GRADE
13
LOCATION OF POSITION
1800 Washington Blvd Suite 330
Baltimore, MD
POSITION DUTIES
This position will provide day to day support for the Product Development Department and
assist product development team members with product/promotional planning and game
development. This position's job duties will be required to perform complex and routine
administrative and product management duties in an accurate and expeditious manner as
assigned by the Director of Product Development, and Managing Director of Sales and
Marketing. This position's job duties require attention to detail and time management skills to
manage complex and dynamic projects with overlapping timelines and deliverables. This
position requires command of the Microsoft Office suite, specifically, Word, Excel, Power
Point in order to complete most tasks assigned. This division is the agency's Product
Development department responsible for developing products and initiatives that raise
money for the State of Maryland.
Instant Ticket Audits and Game Records - This position is responsible for conducting audits
for all new instant ticket games, checking for scratch quality, non-winning string limiters,
and guaranteed winners per book; this position is also responsible for managing the physical
and digital game files for instant tickets and Fast Play games.
Product Management Coordination - Review working papers (instant games) and
development specs (Fast Play), providing comments to team members. Using industry research ,
create draft launch plan for instant tickets and Fast Play games including potential marketable
initiatives and second-chance promotions. Manage development timelines, schedules and
deliverables for instant ticket product line. Monitor department's adherence to responsible
gaming principles.
Assigned Administrative Support - Responsible for digital and physical file organization
and management - making sure all deliverables from vendors are received and saved;
Continually ensure Product Plan is up to date based on meetings and activity within department.
Use approved Product Plan to create memos and documents for review by Product
Development; Manages Director's Report and New Game Financial timeline, deliverables and
approvals. Attends meetings, takes notes for distribution. Responsible for managing
department procurements and reimbursements.
Industry Reporting - monitor lottery industry trends and lotteries of interest, recording
product trends, industry innovation, business strategies and executions; information will be put
into concise recaps focusing on areas of opportunity.
Other duties as assigned.
MINIMUM QUALIFICATIONS
Education: Graduation from an accredited high school or possession of a high school equivalency certificate.
Experience: One year of administrative staff or professional work.
Notes:
1. Candidates may substitute 30 college credit hours from an accredited college or university for the required experience.
2. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work that included regular use of independent judgment and analysis in applying and interpreting complex administrative plans, policies, rules or regulations or analysis of operational programs or procedures with recommendations for improvement on a year-for-year basis for the required experience.
DESIRED OR PREFERRED QUALIFICATIONS
Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.
1. Proficiency with Microsoft Word, Power Point, and Excel
2. Experience with working in an office setting
3. Experience conducting situational research and compiling into digestible reports
4. Experience managing or collaborating on projects from start to finish in a deadline driven environment
5. Experience with and ability to reconcile and consolidate input from multiple parties and effectively communicate direction
LICENSES, REGISTRATIONS AND CERTIFICATIONS
Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.
SELECTION PROCESS
Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.
BENEFITS
FURTHER INSTRUCTIONS
Online applications are highly recommended. However, if you are unable to apply online, the paper application and supplemental questionnaire may be submitted to: Department of Budget and Management, Recruitment and Examination Division, 301 W. Preston St., Baltimore, MD 21201. Paper application materials must be received in our office by the closing date for the recruitment. No postmarks will be accepted.
For questions regarding this recruitment, please contact the DBM Recruitment and Examination Division at Application.Help@maryland.gov or 410-767-4850, MD TTY Relay Service 1-800-735-2258.
We thank our Veterans for their service to our country.
People with disabilities and bilingual candidates are encouraged to apply.
As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.