Introduction
Maryland’s
Family and Medical Leave Insurance (FAMLI) program makes sure all workers
in Maryland
have paid time off for medical and family reasons. FAMLI is a social insurance
system covering
2. 8 million workers and 180,000 employers, delivered as digitally native,
public-facing
service. Were in the early stages of building something as big and as
far-reaching as
unemployment insurance or a new health department. We know that
delivering
services primarily through a website, over the Internet, is a new way of doing
business in
government.
We recognize
that nothing we do matters if people do not know this program exists. Over
the next couple
of years the Public Engagement Team will be working to ensure
Maryland
businesses and workers know about the FAMLI program and understand
what it means
to them. The Public Engagement Team are the bridge builders at
FAMLI. They
strengthen the organization’s links with communities and stakeholders
across Maryland
by listening and telling stories. They face both outwards and inwards: they
tell
Marylanders the story of FAMLI and build empathy by listening to and learning
from
the communities
that FAMLI serves.
GRADE
16
LOCATION OF POSITION
100 S. Charles Street
Baltimore, Maryland 21201
Main Purpose of Job
The Outreach Coordinator is a member of the Public Engagement Team supporting and reporting to the Manager of Public Engagement. The main purpose of this position is to staff the Public Engagement Team outreach efforts for the FAMLI Division throughout the State of Maryland. The Outreach Coordinator will assist the Manager of Public Engagement in identifying, and creating meaningful opportunities for stakeholders to raise awareness about paid family and medical leave insurance (FAMLI), share their experiences, and provide input into the implementation.
POSITION DUTIES
Duties of this position include but are not limited to:
• Maintain proficiency in the full scope of FAMLI'
s, benefits, laws and regulations
to be able to adequately educate stakeholders and answer questions.
• Identify outreach opportunities to educate stakeholders and raise general awareness of FAMLI.
• Maintain strategic partnerships to facilitate communication to stakeholders and
gather feedback from stakeholders regarding FAMLI.
• Represent FAMLI at outreach events including but not limited to conferences, health fairs, presentations, festivals, presentations and meetings throughout the state.
• Prepare written reports and maintain records of community engagement activities
including what is working, problems
or concerns and where more outreach needs to happen.
• Assist with obtaining and analyzing community input on an ongoing basis.
• Responsible for transport, set-up, and take down of
materials and displays for all outreach events and
meetings.
• Assist with execution of FAMLI hosted events and meetings.
• Serve as on-site contact for all events and engagement activities.
• Review and fact check background materials, talking points, PowerPoint presentations,
fact sheets, and other materials
used for outreach and
engagement activities.
• Assist with obtaining and analyzing community input on the communications tools
needed to promote FAMLI.
MINIMUM QUALIFICATIONS
Education: Graduation from an accredited high school or possession of a high school equivalency certificate.
Experience: Four years of administrative staff or professional work.
Notes:
1. Candidates may substitute 30 college credit hours from an accredited college or university for each year up to four years of the required experience.
2. Candidates may substitute the possession of a Bachelor's degree from an accredited college or university for the required experience.
3. Candidates may substitute the possession of a Master's degree from an accredited college or university for the required experience.
4. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules, regulations, policy, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a year-for- year basis for the required experience.
DESIRED OR PREFERRED QUALIFICATIONS
Desired or Preferred Qualifications
• At least one year of experience conducting community organizing, outreach, or related community engagement activities.
• Fluent in English, Spanish or Mandarin
• Strong written and oral communication skills, especially at presentations and facilitation of community meetings.
• Ability to communicate complex issues in an accessible way.
• Experience working with a variety of communities and organizations, including diverse socioeconomic, racial, ethnic, religious, and ideological communities.
• Enthusiasm in working with diverse stakeholders and constituents
• Advanced Microsoft Word, Excel and PowerPoint skills
LICENSES, REGISTRATIONS AND CERTIFICATIONS
Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.
SPECIAL REQUIREMENTS
This role may require travel to other locations
for
meetings and other business-related
needs. Ability to travel locally 50% of the time is required.
All candidates are subject to a background check against files maintained by the Division of Unemployment Insurance (Labor/DUI) to determine whether any monies are owed to Labor/DUI as a result of unemployment insurance overpayment/fraud. Any unpaid debt may have an
impact on whether
or not a candidate is
offered employment.
SELECTION PROCESS
Please make
sure that you provide enough information on your application to show that you
meet the qualifications for this recruitment. All information concerning your
qualifications must be submitted by the closing date. Unfortunately, we won't
consider information submitted after this date. Successful candidates will
be ranked as best qualified, better qualified, or qualified and placed on
the eligible (employment) list for at least one year.
Resumes are
acceptable as additional information only; however, the application must be
completed in its entirety, or it will be subject to rejection.
All information
concerning the qualifications, including any required documentation (diploma,
transcript, certificate, etc.), must be submitted and received by the closing
date. Information submitted after this date will not be considered.
EXAMINATION PROCESS
The assessment may consist of a rating of your education, training,
and experience related to the requirements of the position. It is
important that you provide complete and accurate information on your
application. Please report all experience and education that is related to
this position.
The examination for this recruitment will be an evaluation and rating
of the information provided on your application. Therefore, it is essential
that the application is filled out completely and accurately, listing all
relevant education and experience, addressing the specific qualifications shown
above and submitting any required documentation (diploma, transcript,
certification, license, etc.). Please include clear, detailed and specific
information on your application regarding experience qualifications related to
the minimum qualifications, desired, and/or selective qualifications of the
position.
***Please note that your
answers on the supplemental questionnaire must correspond to the information
provided on your application to receive credit.
BENEFITS
This is a full-time, permanent position and eligible for full State benefits, which include:
● Flexible hours and hybrid teleworking
● Paid holidays 12-13 per year
● Generous paid leave package (annual, sick, personal and compensatory leave)
● State Pension ("defined benefit" plan) ● Tax-deferred supplemental retirement savings plans (401(k) and 457)
● Comprehensive, subsidized health, dental and prescription plans with little to no deductibles, free generic prescriptions, and free preventative health services
● Flexible Spending Account plans for Health Care and Daycare
● State Employees Credit Union
FURTHER INSTRUCTIONS
U.S. Military Veterans may qualify for additional bonus points towards certification. Any job offer will be contingent on the candidate providing a U.S. Military form DD 214 verifying honorable discharge from service prior to starting employment (and may be requested prior to interview). Permanent State employees do not need to submit proof of Veterans’ status.
If you are unable to apply online, or encounter difficulty attaching required or optional documentation, you may submit via email to erika.leonard-anderson1@maryland.gov. Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing.
PLEASE DO NOT FAX OR EMAIL UNSOLICITED DOCUMENTATION
Completed applications, required documentation, and any required addendums may be mailed to:
Maryland Department of Labor / Office of Administration
Attn: Erika Leonard-Anderson 25-002586-0066
100 S. Charles Street, 5th Floor
Baltimore, MD 21201
The MD State Application Form can be found online
Department of Labor, Licensing and Regulation is an equal opportunity employer. It is the policy of DLLR that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability or veteran status.
