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ADMINISTRATOR IV SUPERVISOR

Manager/Investigations

Recruitment #25-002577-0006

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Introduction

The Maryland Lottery and Gaming Control Agency (MLGCA) serves as one of the largest revenue sources for the State of Maryland, supporting important state programs and services including education, public health and safety, human resources and the environment. In addition to generating revenue from the sale of lottery products, the MLGCA is also responsible for the oversight of the state’s casino gaming program, providing direction and guidance to its casino partners on financial, security, regulatory and licensing procedures for the facilities. The Agency also regulates Sports Wagering, Daily Fantasy Sports and Electronic Bingo, as well as Instant Ticket Lottery Machines, which are located at almost 90 Veteran’s posts. Gaming in Maryland is a dynamic and growing business that operates around the clock, 365 days of the year. 

GRADE

19

LOCATION OF POSITION

Montgomery Park Business Center
1800 Washington Boulevard, Ste. 330 
Baltimore, Maryland 21230

POSITION DUTIES

This position will be responsible for the management of an investigative team within the Regulatory Licensing and Investigations Division. This position will be responsible for the oversight of a team of investigators tasked with conducting in-depth investigations relating to applications for the following licenses: Video Lottery Operator, Principal Entity Disclosure, Institutional Investor Waiver, Manufacturer, Contractor, Principal Employee, Temporary Principal Employee, Gaming/Wagering Employee, Temporary Gaming/Temporary Wagering Employee, Non-Gaming/Non-Wagering Employee, Sports Wagering Facility, Sports Wagering Facility Operator, Sports Wagering Institutional Investor, Sports Wagering Principal Entity, Mobile Sports Wagering, Online Sports Wagering Operator, Sports Wagering Contractor, Instant Bingo Facility, Instant Bingo Facility Principal Employee, Instant Bingo Facility Manager, and investigations relating to the renewal of the above listed licenses for timeliness and accuracy.

  • Examines and analyzes the following: FBI/CJIS fingerprint records, ACCURINT reports, MD Judiciary Case Search results, other states' Judiciary Case Search results, PC Link query results and SAVE query results.  
  • Examines and analyzes Experian credit reports, financial documents, accounting records, bank statements, computer records and other relevant documentation in order to make a recommendation regarding an applicant's suitability for licensure in accordance with Maryland Gaming and Sports Wagering Laws, COMAR Regulations and Division Policies.
  • Conducts a thorough review of completed investigations ensuring that investigative reports are thorough and accurate, all documentation has been uploaded into eLicensing, the appropriate recommendation is made regarding the approval, denial, or termination of an application for non-compliance, and the completed investigation is suitable for presentation to the Commission, Administrative Law Judge or Court of Law.
  • Monitors Licensing Specialists and Assistant Manager's caseloads to ensure efficiency, accountability and the timely submission of completed investigations.

MINIMUM QUALIFICATIONS

Applicants must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire. Please read all requirements before applying.

Education: Graduation from an accredited high school or possession of a high school equivalency certificate. Experience: Six years of administrative staff or professional work. 

Notes: 
1. Candidates may substitute 30 credit hours from an accredited college or university for each year up to four years of the required experience. 
2. Candidates may substitute the possession of a Bachelor's degree from an accredited college or university and two years of experience in administrative staff or professional work for the required experience. 
3. Candidates may substitute the possession of a Master's degree from an accredited college or university for five years of the required experience. 
4. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules, regulations, policy, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a year-for-year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

1. Law enforcement experience conducting in-depth investigations. 
2. Experience supervising a group or team of employees. 
3. Strong writing and communication skills. 
4. A comprehensive knowledge of Maryland Gaming/Sports Wagering Laws and COMAR as it pertains to conducting in-depth investigations to determine an applicant’s suitability for licensure. 
5. Previous experience with licensing regulations in a gaming jurisdiction.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

BENEFITS

FURTHER INSTRUCTIONS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications of this recruitment.  

Resumes will not be accepted in lieu of completing an application. All information concerning your qualifications must be submitted by the closing date.  

We will not consider information submitted after this date. Applicants will be rated based on their description of job duties and responsibilities. Applicants should be thorough in completing this requirement.  

The online application process is strongly advised.  

If the online process is not available to you, you may complete and submit a paper application or direct any questions to: 

Maryland Lottery Human Resources 
1800 Washington Blvd., Ste. 330 
Baltimore, MD 21230  
jada.newman1@maryland.gov 

TTY Users: call via Maryland Relay As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State's diversity. People with disabilities and bilingual candidates are encouraged to apply. 

We Thank our Veterans for their service to our country.


Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online
View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here.
Apply via Paper Application. You may also download and complete the Paper Application here.

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