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OUTREACH AND EDUCATION COORDINATOR

ADMINISTRATIVE OFFICER III

Recruitment #25-002247-0045

Introduction

The Attorney General is the chief legal officer of the State of Maryland. The Office of the Attorney General (OAG) has the general charge, supervision, and direction of the State’s legal business, acting as legal advisors and representatives of the major agencies, various boards, commissions, officials, and institutions of State Government. The OAG also protects the public by civil enforcement of antitrust, civil rights, consumer protection, and securities laws and regulations and by the prosecution of organized crime, Medicaid fraud, environmental crimes, insurance fraud, state tax evasion, and other statutorily assigned matters. As Maryland’s 47th Attorney General, Anthony G. Brown leads the Office with a critical focus on equity, justice, and fairness.

GRADE

15

This position offers a salary range of $62,220 - $87,661, with potential for advancement up to $96,790 over time based on longevity and increased responsibilities. Initial salary offers are determined by qualifications, experience, equity, and available budget, and will not exceed $87,661.

LOCATION OF POSITION

Office of the Attorney General
200 St. Paul Place
Baltimore, Maryland 21202

Main Purpose of Job

The Office of the Attorney General is seeking applications for talented, hardworking individuals to serve as an Outreach and Education Coordinator in its Executive Division. Working alongside two existing Outreach and Education Coordinators and a Community Affairs Coordinator, this position will oversee the planning, staffing, coordination, and execution of community-based events for the OAG, bringing relevant publications, resources, and promotional items. The Outreach and Education Coordinator reports directly to the Deputy Chief of Staff and will work to support the outreach efforts of the Division, central agency divisions, client agency units, and in some cases, and the Attorney General. In addition to supporting the Executive Division’s priorities, this position will work closely with the Consumer Protection Division and other central agency units to staff, coordinate, attend, and present, at various community events, conferences, resource fairs, expos, etc.

POSITION DUTIES

• Plan, coordinate, and execute community-based events, including consumer protection workshops, community forums, expos, conferences, and educational seminars throughout the jurisdiction 
• Deliver presentations and public speaking engagements to diverse audiences on consumer protection issues, including consumer fraud, scams, identity theft, and other relevant topics affecting residents 
• Staff and represent the Office of the Attorney General at community events, conferences, town halls, and public meetings to provide information, distribute publications, and engage with constituents 
• Create accessible educational materials that translate complex legal and regulatory concepts into consumer-friendly language for general audiences
Serve as the agency's language access coordinator, as necessary 
• Coordinate outreach efforts across multiple divisions within the Office of the Attorney General, ensuring consistent messaging and effective resource distribution 
• Build and maintain relationships with community organizations, advocacy groups, faith-based organizations, schools, businesses, and local government agencies to expand the Office's outreach network 
• Provide bilingual outreach services (English/Spanish) to ensure accessibility for diverse communities 
• Track and report on outreach activities, including event attendance, materials distributed, and community feedback to measure program effectiveness 
• Travel throughout the state as required to conduct outreach activities and represent the Office at regional events

MINIMUM QUALIFICATIONS

Education:   Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Three years of administrative staff or professional work.

Notes:

1. Candidates may substitute 30 college credit hours from an accredited college or university for each year up to two years of the required experience. 

2. Candidates may substitute the possession of a Bachelor's degree from a college or university for the required experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work that included the regular use of independent judgment and analysis in applying and interpreting complex administrative plans, policies, rules or regulations or analysis of operational programs or procedures with recommendations for improvement on a year-for-year basis for the required experience.  

DESIRED OR PREFERRED QUALIFICATIONS

The ideal candidate will have:


• Bachelor's degree from an accredited four-year college or university and three or more years of relevant experience working in community outreach, education, or public engagement; 
• Bilingual proficiency in Spanish (written and oral communication); 
• Strong public speaking and presentation skills, with demonstrated ability to deliver effective presentations to diverse audiences on complex consumer protection topics; 
• Experience coordinating and staffing community events, conferences, expos, or similar public engagement activities; 
• Experience creating accessible, consumer-friendly educational materials including brochures, flyers, fact sheets, and infographics using Adobe Creative Suit, Canva or other design software. 

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.

SELECTION PROCESS

Applicants who meet the minimum and selective qualifications will be included in further evaluation. The evaluation may be a rating of your application based on your education, training and experience as they relate to the requirements of the position. Therefore, it is essential that you provide complete and accurate information on your application and answer all supplemental questions. Please report all related education, experience, dates and hours of work. Clearly indicate your college degree and major on your application, if applicable. For education obtained outside the U.S., any job offer will be contingent on the candidate providing an evaluation for equivalency by a foreign credential evaluation service prior to starting employment (and may be requested prior to interview).  

Complete applications must be submitted by the closing date. Information submitted after this date will not be added. Incorrect/incomplete application forms will not be accepted. Resumes will not be accepted in lieu of a completed application.

Successful candidates will be placed on the eligible list for at least one year.  Candidates may remain on the certified eligible list for a period of at least one year. The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies.

BENEFITS


The successful candidate will be eligible for subsidized health benefits (medical, prescription, dental and vision coverage) and life insurance; leave, including annual (vacation), personal, sick, and paid parental leave; and will be eligible for participation in a contributory defined benefit pension plan in which they are vested after ten years. State employees are eligible to participate in two supplemental retirement plans: the 457 Deferred Compensation Plan and the 401(k) Savings and Investment Plan. The State also offers a free mass transit benefit for local bus and express bus services. 

FURTHER INSTRUCTIONS

Online applications are STRONGLY preferred. Please upload a resume in addition to the on-line application. If the online application process is not available, please send your paper application and supplemental questionnaire to careers@oag.state.md.us.   TTY Users: call via Maryland Relay.

If you have specific questions about recruitment, email careers@oag.state.md.us.  

The Office of the Attorney General is an equal opportunity employer that encourages all interested persons to apply regardless of race, color, religion or belief, ancestry, national origin, age, marital status, sexual orientation, gender identity and/or expression, disability, pregnancy, family or parental status, veteran status, genetic information, or any protected category prohibited by local, State or federal laws.




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