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Licensing Specialist

Administrative Specialist III

Recruitment #25-002043-0020

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Introduction

The Maryland Department of Labor is accepting applications for the position of Administrative Specialist III. This position is responsible for approving applicants for licensure. This requires the employee to use independent judgment and analysis and interpreting complex administrative policies and legal interpretations.

Resumes are accepted as additional information, however, the application must be completed or it will be subject to rejection.

GRADE

12

LOCATION OF POSITION

100 S. Charles Street, Baltimore, Maryland 21201

Main Purpose of Job

The main purpose is the employee is responsible for approving new applicants for licensure. This requires the employee to use independent judgment and analysis in applying and interpreting complex administrative polices and legal interpretations.

POSITION DUTIES

Duties may include, but are not limited to:
  • Approves or disapproves the original applications of applicants, using independent judgment based on experience and knowledge of current laws and regulations. Approves name changes, credit reports and other changes in license status. Approves or disapproves the applications of reciprocal applicants, reciprocal applicants, agreements and information as required by real estate law. Independent decisions are made using the knowledge of reciprocal laws and regulations from both Maryland and the applicant's original State of licensure.
  • Confers with other departments and staff such as the Call Center, paralegals and payment Center
  • Assist Licensing Supervisor in training staff and is the Lead employee when Licensing Supervisor is unavailable
  • Works with other staff in answering  telephone calls and assisting walk-in customers
  • Works with the Executive Director to correct issues, problems, errors or complaints regarding the issuance of licenses when Licensing Supervisor is not available.

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Two years of experience performing administrative staff, clerical, clerical technical, or secretarial work. 

Notes:

1. Candidates may substitute 30 college credit hours from an accredited college or university for each year of the required experience.

2. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer involving staff work requiring regular use of independent judgment and analysis in applying and interpreting rules and regulations in accordance with agency laws and policies on a year-for-year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

Strong preference will be given to applicants that possess the following. Include clear and specific information on your application regarding the qualification(s) 

Experience with Licensing 

Experience with AS400 

Experience with strong problem-solving skills, attention to detail, strong organizational skills 

Experience with Google platform

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.

SPECIAL REQUIREMENTS

All candidates are subject to a background check against files maintained by the Division of Unemployment Insurance (DL/DUI) to determine whether any monies are owed to DL/DUI as a result of unemployment overpayment/fraud. Any unpaid debt may have an impact on whether or not a candidate is offered employment.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

RESUMES ARE NOT ACCEPTABLE AND NOT CONSIDERED IN THE SELECTION PROCESS. 

 All information concerning the qualifications, including any required documentation (diploma, transcript, certificate, etc.) must be submitted and received by the closing date. Information submitted after this date will not be considered. 

For positions that require Bachelor/Master Degree etc: 

Educational credentials from foreign countries must be evaluated by an approved education review service. This evaluation must be submitted prior to hire. For further information, you may call International Consultants of Delaware, Inc. (302) 737-8715 or World Education Services Inc. 1-800-932-3897 or (202) 331-2925. 

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

The examination for this recruitment will be an evaluation and rating of the information provided on your application. Therefore, it is essential that the application is filled out completely and accurately, listing all relevant education and experience, addressing the specific qualifications shown above and submitting any required documentation (diploma, transcript, certification, license, etc.). Please include clear, detailed and specific information on your application regarding experience qualifications related to the minimum qualifications, desired, and/or selective qualifications of the position.

BENEFITS

FURTHER INSTRUCTIONS

The online application is STRONGLY preferred. However, if you are unable to apply online, or encounter difficulty attaching required or optional documentation, you may submit via mail or deliver in person. Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing.

If you are unable to apply online, or encounter difficulty attaching required or optional documentation, you may submit via mail or deliver in person. Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing.

PLEASE DO NOT FAX OR EMAIL UNSOLICITED DOCUMENTATION

Completed applications, required documentation, and any required addendums may be mailed to:

Maryland Department of Labor/Office of Administration
Attn: Donna L. Watson   25-002043-0020
100 S. Charles Street,5th Floor
Baltimore, MD 21201

The MD State Application Form can be found online

Department of Labor is an equal opportunity employer. It is the policy of DL that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability or veteran status.




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