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Board Support Administrator

Administrative Specialist III

Recruitment #25-002043-0019

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Introduction

The Maryland Department of Labor is accepting applications for the position of Administrative Specialist III. In coordination with the senior management and board administrators this position provides administrative support to the Mechanical Licensing Board of heating, Ventilation, Air-Conditioning and Refrigeration, Board of Plumbing, Board of Electrician, Board of Stationary Engineers, Elevator Safety Review Board, the Locksmith Program.  This role serves as collaborator and primary back up for board administrators to support applicants, licensees and stakeholders to ensure compliance with state regulations and department policies.

GRADE

12

LOCATION OF POSITION

100 S. Charles Street, Baltimore, Maryland 21201

Main Purpose of Job

The main purpose in coordination with the senior management and board administrators this position provides administrative support to the Mechanical Licensing Boards, ('boards') including the Board of Heating, Ventilation, Air-Conditioning and Refrigeration, Board of Plumbing, Board of Electricians, Board of Stationary Engineers, Elevator Safety Review Board, the Locksmith Program. This role serves as collaborator and primary back up for board administrators to support applicants, licensees and stakeholders to ensure compliance with state regulations and department policies. Ensures the effective and efficient administration of board operations by supporting the documentation, data management, correspondence, and other operational tasks Participates in the formulation, establishment or modification of Board goals and Objectives through analysis of alternatives, trends, available resources, and projected programs needs. Participate in the Board planning process by developing forecasts, proposals, procedures and outreach for orderly growth and expansion of the Board's. Resumes are accepted as additional information, however, the application must be completed or it will be subject to rejection.

POSITION DUTIES

Duties may include, but not limited to:
  • Manages the daily activities of the boards as it relates to records management including scanning and uploaded records into the Boars AS4000 database or other records management tools as needed. 
  • Assist in the application review and licensing processes, ensuring all material is complete and compliant with laws and regulations. Support the preparation of reports, presentations and other materials for board meetings and executive review. Collaborate with department management to implement procedural improvements and enhance board operations. Ensure compliance with departmental policies and provide logistical support for board initiatives.
  • Responds to correspondence and contact with board by applicants, licensees and citizens, and other State agencies in reference to Board files and records request.
  • Coordinates with the Boards Executive Director, Investigator and Complaints Manager to assist in administration of complaints.

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Two years of experience performing administrative staff, clerical, clerical technical, or secretarial work. 

Notes:

1. Candidates may substitute 30 college credit hours from an accredited college or university for each year of the required experience.

2. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer involving staff work requiring regular use of independent judgment and analysis in applying and interpreting rules and regulations in accordance with agency laws and policies on a year-for-year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

Strong preference will be given to applicants that possess the following. Include clear and specific information on your application regarding the qualification(s).

Customer Service Experience 

Experience and knowledge of Mechanical trades 

Experience with Microsoft office and Google Suite 

Experience with multi-tasking and prioritize work

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.

SPECIAL REQUIREMENTS

All candidates are subject to a background check against files maintained by the Division of Unemployment Insurance (DL/DUI) to determine whether any monies are owed to DL/DUI as a result of unemployment overpayment/fraud. Any unpaid debt may have an impact on whether or not a candidate is offered employment.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

All information concerning the qualifications, including any required documentation (diploma, transcript, certificate, etc.) must be submitted and received by the closing date. Information submitted after this date will not be considered. 

For positions that require Bachelor/Master Degree etc: 

Educational credentials from foreign countries must be evaluated by an approved education review service. This evaluation must be submitted prior to hire. For further information, you may call International Consultants of Delaware, Inc. (302) 737-8715 or World Education Services Inc. 1-800-932-3897 or (202) 331-2925.

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

The examination for this recruitment will be an evaluation and rating of the information provided on your application. Therefore, it is essential that the application is filled out completely and accurately, listing all relevant education and experience, addressing the specific qualifications shown above and submitting any required documentation (diploma, transcript, certification, license, etc.). Please include clear, detailed and specific information on your application regarding experience qualifications related to the minimum qualifications, desired, and/or selective qualifications of the position.

BENEFITS

FURTHER INSTRUCTIONS

The online application is STRONGLY preferred. However, if you are unable to apply online, or encounter difficulty attaching required or optional documentation, you may submit via mail or deliver in person. Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing.

If you are unable to apply online, or encounter difficulty attaching required or optional documentation, you may submit via mail or deliver in person. Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing. 

PLEASE DO NOT FAX OR EMAIL UNSOLICITED DOCUMENTATION 

Completed applications, required documentation, and any required addendums may be mailed to: 

Maryland Department of Labor/ Office of Administration Attn: Donna L. Watson  25-002043-0019 100 S. Charles Street, 5th floor Baltimore, MD 21201 

The MD State Application Form can be found online 

Department of Labor is an equal opportunity employer. It is the policy of DL that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability or veteran status.




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