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CIVIL RIGHTS OFFICER SUPERVISOR

Recruitment #25-001745-0001

Introduction

The Maryland Commission on Civil Rights (MCCR) is the agency responsible for enforcement of anti-discrimination and civil rights laws for the State of Maryland. MCCR is charged with investigating and administratively processing complaints that allege discrimination in employment, housing, public accommodations and the State’s commercial non-discrimination policy.

This position is for the Employment/Alternative Dispute Resolution Unit (ADR).

GRADE

18

LOCATION OF POSITION

William Donald Schaefer Tower
6 St. Paul Street 
Baltimore, MD 20202

POSITION DUTIES

The supervisor ensures the proper and timely processing of discrimination complaints through supervision of staff assigned to the unit.

Directs and supervises all of the functions of the Unit, including but not limited to:
  • Reviews all inquiries and charges taken in the Unit 
  • Reviews the investigation of all cases assigned to the Unit.
  • Audits all pending and resolution reports for accuracy. 
  • Monitors the community education activities of the Unit. 
  • Monitors the facilities and supplies for the Unit. 
  • Conducts a site review of field office quarterly

Directs and supervises Unit personnel regarding: 
  • Defines each job function in accordance with employee’s MS 22. 
  • Provides all training, direction and support as needed to enable employees to achieve performance goals. 
  • Evaluates employees in a fair, timely, accurate and constructive manner in accordance with personnel policy.

MINIMUM QUALIFICATIONS

Experience: Six years of professional work experience investigating alleged discrimination complaints and negotiating agreements to settle discrimination complaints in housing employment and public accommodations.

Notes:

1. Candidates may substitute the possession of a Bachelor's degree from an accredited college or university and two years of professional work experience investigating alleged discrimination complaints and negotiating to settle discrimination complaints in housing, employment and public accommodations for the required experience.

2. Candidates may substitute additional years of administrative staff work experience on a year-to-year basis for the required experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in General Legal and Administrative classifications or General Legal and Administrative specialty codes in the Legal field of work on a year-for-year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

  1. Demonstrated experience interpreting and applying State and Federal civil rights laws (e;g;, title VII, ADA, FHA, Title VI, ADEA, MD State Government Article §20, etc.).  
  2. Experience with investigative procedures, case management systems, and evidentiary standards. 
  3. Experience leading, mentoring, and motivating diverse investigative teams in a high-volume, mission-driven environment.
  4. Alternative Dispute Resolution experience.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

BENEFITS

FURTHER INSTRUCTIONS

Online applications are highly recommended. However, if you are unable to apply online, the paper application and supplemental questionnaire may be submitted to: Department of Budget and Management, Recruitment and Examination Division, 301 W. Preston St., Baltimore, MD 21201. Paper application materials must be received in our office by the closing date for the recruitment. No postmarks will be accepted.

For questions regarding this recruitment, please contact the DBM Recruitment and Examination Division at Application.Help@maryland.gov or 410-767-4850, MD TTY Relay Service 1-800-735-2258.

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.




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