OFFICE SERVICES CLERK
STATEWIDE
Recruitment #25-001376-0023
| Department | DPSCS DPP West Region |
|---|---|
| Date Opened | 10/6/2025 09:00:00 AM |
| Filing Deadline | 10/20/2025 09:00:00 AM |
| Salary | $40,369.00 - $61,905.00/year |
| Employment Type |
Full-Time
|
| HR Analyst | Brittney Liles |
| Work Location |
Anne Arundel
Howard Prince George's Worcester |
Introduction
If you are looking for an exciting career with great benefits, pension, generous leave, competitive salary, and the opportunity for advancement and professional growth, apply to join the DPSCS team today!
The Department of Public Safety and Correctional Services (DPSCS) is seeking dedicated candidates to fill important roles within our department. We are one of the largest departments in Maryland with nearly 12,000 employees and a budget of more than $1 billion. In order to fulfill our mission of promoting safety, we have increased security at our institutions while leading the way in innovative restorative justice projects that will help offenders reintegrate into society upon release.
As a member of the DPSCS team, you can have a fulfilling career, while also enjoying a wide range of benefits such as medical and dental coverage, paid time off (i.e. vacation, sick leave), becoming vested in the State pension, supplemental retirement options, and even joining the Maryland State Employees Credit Union.
GRADE
LOCATION OF POSITION
Anne Arundel County
251 Rowe Blvd
Annapolis, MD 21401
Anne Arundel County
7500 Ritchie Hwy
Glen Burnie, MD 21061
Prince George’s County
4990 Rhode Island Ave
Hyattsville, MD 20781
Worcester County
424 W Market Street
Snow Hill, MD 21863
Howard County
3451 Courthouse Drive
Ellicott City, MD 21043
POSITION DUTIES
- Interviews offenders in order to gather necessary information reviews rules and conditions, answers questions, and provides reporting instructions to appropriate agent/office assignment.
- Inputs accurate and complete data in OBSCIS II / DDAIS informational systems in order to open offender cases in a timely fashion.
- Generates an official case file in order to assist agent in initiating community supervision by accurately completing all requisite forms and documents.
MINIMUM QUALIFICATIONS
Education: Graduation from an accredited high school or possession of a high school equivalency certificate.
Experience: One year of experience performing clerical duties.
Notes:
1. Candidates may substitute 30 credit hours of education at an accredited college or university for one year of the required experience.
2. Six months clerical training with three courses in subjects such as keyboarding, clerical math, word processing, spreadsheets, database, graphics presentation, proofreading, or office etiquette may be substituted for six months of the required experience.
3. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administrative classifications or in Administrative, Clerical, or Office Services specialty codes in the Clerical Support field of work on a year-for-year basis for the required experience.
DESIRED OR PREFERRED QUALIFICATIONS
Professional experience answering a
multi-line telephone.
Professional experience providing
customer service via written and oral communication.
SELECTION PROCESS
EXAMINATION PROCESS
BENEFITS
As an employee of the State of Maryland, you will have access to outstanding benefits, including: health insurance, dental, and vision plans offered at a low cost.
CLICK ON THIS LINK FOR MORE DETAILS: STATE OF MARYLAND BENEFITS
· Personal Leave - new State employees are awarded six (6) personnel days annually (prorated based on start date)· Sick Leave - fifteen (15) days of accumulated sick leave per year
· Parental Leave - up to sixty (60) days of paid parental leave upon the birth or adoption of a child
· Holidays - State employees also celebrate at least twelve (12) holidays per year
FURTHER INSTRUCTIONS
Online applications are highly recommended. However, if you are unable to apply online, the paper application, supplemental questionnaire, and required documents may be emailed to Brittney.Liles1@maryland.gov. Paper application materials must be received in our office by the closing date for the recruitment. Only additional materials that are requested will be accepted for this recruitment.
If you are having difficulties with submitting your online application, please contact the DBM Recruitment and Examination Division at Application.Help@maryland.gov or 410-767-4850.
We thank our Veterans for their service to our country.
People with disabilities and bilingual candidates are encouraged to apply.
As an equal opportunity employer, Maryland is committed to recruiting, retaining, and promoting employees who are reflective of the State's diversity.



