Skip to Main Content

OFFICE SECRETARY III

Certification & Records Processing Specialist

Recruitment #25-001362-0023

Go Back View Benefits

Introduction

This position functions as an Office Secretary III, providing support to staff and personnel in the department by processing certification and recertification of EMS personnel (pre-hospital providers) for Basic Life Support programs for the State of Maryland.

GRADE

ASTD10

LOCATION OF POSITION

653 W. Pratt St.,
Baltimore, MD 21201

Main Purpose of Job

This position functions as an Office Secretary III, providing support to staff and personnel in the department by processing certification and recertification of EMS personnel (prehospital clinicians) for Basic Life Support programs for the State of Maryland.

POSITION DUTIES

- Perform various office duties as needed using office technology to include Xeroxing, faxing, printing, scanning, and filing.

- Process certification and recertification of pre-hospital clinicians by using the OCS system (Image Trend): This job function involves processing applications that is submitted through Image Trend which includes: Initial EMT certification, initial EMR certification, renewals, change of name, extension request, surrender, reciprocity, reinstatement, affiliations.

- Upon completion of a class, verify that class is on provider’s training record.

- KACE System: Process request according to the help desk request.

- Mail duties: processing the daily flow of incoming and out-going mail – opening mail, date-stamping and distributing to the appropriate person.  Outgoing mail is sorting by weight, stamped and mailed. Prepare the
deposits daily, as needed. Deposits are verified by their supervisor.

- Handle routine phone calls: Requires the ability to screen and route all calls to the appropriate person/coordinator. Also involves providingalternatives to callers when the person they wanted to speak with is
unavailable.

- Schedule and assist in the administration of examinations for both BLS and ALS clinicians.
- Other duties as assigned.

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Three years performing secretarial or clerical work involving typing duties.

Notes: 

1. Additional secretarial or clerical experience may be substituted on a year-for-year basis for the required education.

2. Thirty credit hours with a major in secretarial science or office technology from an accredited college may be substituted at the rate of thirty credits for one year of experience for up to two years of the required experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administration classifications or Administrative, Clerical, or Office Services specialty codes in the Administrative Support field of work on a year-for-year basis for the required experience.  

DESIRED OR PREFERRED QUALIFICATIONS

- Two years of experience using typing duties to process applications
- Two years of experience and proficiency in Google Apps, Microsoft Word, Excel, and Outlook. 
- Working knowledge and/or experience with MIEMSS 
- Good organizational and problem solving skills, and the ability to multitask 
- Excellent oral and written communication skills 
- Experience with the KACE system

SPECIAL REQUIREMENTS

Demonstrated ability to accurately type on a keyboard of a personal computer at a minimum of forty words per minute may be required, depending on the specific requirements of the position.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

BENEFITS

FURTHER INSTRUCTIONS

Online applications are highly recommended. However, if you are unable to apply online, the paper application and supplemental questionnaire may be submitted to: Department of Budget and Management, Recruitment and Examination Division, 301 W. Preston St., Baltimore, MD 21201. Paper application materials must be received in our office by the closing date for the recruitment. No postmarks will be accepted.

For questions regarding this recruitment, please contact the DBM Recruitment and Examination Division at Application.Help@maryland.gov or 410-767-4850, MD TTY Relay Service 1-800-735-2258.

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.




Powered by JobAps