FINANCIAL NON-DEPOSITORY EXAMINER TRAINEE

The Office of Financial Regulation in the Maryland Department of Labor is accepting applications for the position of Financial Non-Depository Examiner Trainee. This is an entry- to mid-level position ideal for someone with a consumer finance background and a passion for public service.

About the Office:

The Office of Financial Regulation ensures that financial institutions and businesses treat Maryland consumers fairly and comply with applicable laws and regulations. The industries regulated by the Office include mortgage lenders and loan servicers, vehicle financing and sales financing companies, personal loan and installment lenders, debt collection and debt management agencies, money transmission and check cashing services, Maryland state-chartered banks and credit unions, and student loan servicing companies. Learn more about the Office at www.labor.maryland.gov/finance. 

Resumes may be submitted as supplemental information; however, all sections of the application must be completed in full. Incomplete applications will not be considered.

14

100 S. Charles Street, Baltimore, MD 21201

The Consumer Services Unit in the Office of Financial Regulation (OFR) investigates and responds to complaints and inquiries from Maryland consumers about the financial institutions, businesses, and activities regulated by OFR. The Consumer Services Unit supports OFR’s mission by ensuring that financial institutions and businesses comply with state and federal laws related to consumer lending, debt, credit, and other regulated activities. In the Consumer Services Unit, a Financial Non-Depository Examiner Trainee receives structured training to develop the knowledge and skills needed to review, analyze, investigate, and resolve consumer complaints. Trainees learn to interpret and apply financial services laws and regulations, identify improper business practices and violations of law, use investigative tools and techniques, and follow internal policies and procedures. Upon successful completion of a 12-month training period, a Trainee may be eligible for non-competitive promotion to Examiner I and, subsequently, Examiner II. This position may, at management’s discretion, work remotely in accordance with OFR's telework policies.

Duties of this position include but are not limited to:

Experience: Four years of regulatory, investigatory, managerial or professional experience in the financial services industry, consumer credit industry, mortgage lending industry, accounting or auditing work or State or federal experience regulating the above industries or in law enforcement.

Note: Candidates may substitute the possession of a Bachelor's degree from an accredited college or university including or supplemented by a total of 24 credit hours in business administration, finance, economics, law, criminal justice or accounting for the required experience. These credit hours must include a minimum of 6 credit hours in either accounting or auditing.

Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

Experience working in government, financial services, legal, or consumer advocacy settings.

Experience interpreting laws or guidelines and applying them to real-world cases or inquiries.

Knowledge of Maryland financial services, mortgage lending, money services, or consumer credit laws.

Experience resolving consumer issues or handling call center complaints.

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.

Employees in this classification may be required to attend advanced formal training classes. The purpose of this training is to maintain professional job specific proficiency and current knowledge. Some training classes are out-of-State and may require overnight stays.

Please make sure that you provide enough information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. Unfortunately, we won't consider information submitted after this date. Successful candidates will be ranked as best qualified, better qualified, or qualified and placed on the eligible (employment) list for at least one year.

Resumes are acceptable as additional information only; however, the application must be completed in its entirety, or it will be subject to rejection.

All information concerning the qualifications, including any required documentation (diploma, transcript, certificate, etc.), must be submitted and received by the closing date. Information submitted after this date will not be considered.

For positions that require a bachelor's/master's degree, etc.:

Educational credentials from foreign countries must be evaluated by an approved education review service. This evaluation must be submitted before hire. For further information, you may call International Consultants of Delaware, Inc. (302) 737-8715 or World Education Services Inc. 1-800-932-3897 or (202) 331-2925.

The examination for this recruitment will be an evaluation and rating of the information provided on your application. Therefore, it is essential that the application is filled out completely and accurately, listing all relevant education and experience, addressing the specific qualifications shown above and submitting any required documentation (diploma, transcript, certification, license, etc.). Please include clear, detailed and specific information on your application regarding experience qualifications related to the minimum qualifications, desired, and/or selective qualifications of the position.

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

This is a full-time, permanent position and is eligible for full state benefits, which include:

● Flexible hours and hybrid teleworking

● Paid holidays: 12-13 per year

● Generous paid leave package (annual, sick, personal and compensatory leave)

● State Pension ("defined benefit" plan)

● Tax-deferred supplemental retirement savings plans (401(k) and 457)

● Comprehensive, subsidized health, dental and prescription plans with little to no deductibles, free generic prescriptions, and free preventative health services

● Flexible Spending Account plans for Health Care and Daycare

● State Employees Credit Union

STATE OF MARYLAND BENEFITS

The online application is STRONGLY preferred. However, if you are unable to apply online, or having difficulty with your login or password, please contact DBM's Helpdesk directly at (410) 767-4850 (8:00 AM to 5:00 PM daily, except for holidays and weekends). After business hours, please submit an email request to Application.Help@maryland.gov. If you encounter difficulty attaching required or optional documentation, you may submit via mail or deliver in person. Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing.

We thank our Veterans for their service to our country and encourage them to apply. If you are seeking veteran's preference, please submit a copy of your DD-214.

The paper application must be received by 5 pm, close of business, on the closing date for the recruitment, no postmarks will be accepted. Incorrect application forms will not be accepted.

PLEASE DO NOT FAX OR EMAIL UNSOLICITED DOCUMENTATION

Completed applications, required documentation, and any required addendums may be mailed to:  

Maryland Department of Labor/ Office of Administration

Attn: Jasmine Hubbard 25-000278-0001

100 S. Charles Street, 5^th Floor

Baltimore, MD 21201  

For additional information, please contact Jasmine Hubbard at 410-767-2627 or via email Jasmine.Hubbard1@maryland.gov

The MD State Application Form can be found online  

Maryland Department of Labor is an equal opportunity employer. It is the policy of LABOR that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability or veteran status.