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SENIOR PERFORMANCE MANAGEMENT ANALYST

Administrator V

Recruitment #24-006296-0002

Introduction

The Maryland Department of Labor (MD MDOL) is accepting applications from qualified candidates for the position of Administrator V (Senior Performance Management Analyst). This position is responsible for steering the agency's data-informed decision-making and program improvement efforts. The Senior Performance Management Analyst identifies opportunities to use data analytics, performance management, and strategic planning approaches to help the agency meet its mission effectively and efficiently. The Senior Performance Management Analyst supports the Office of the Secretary and collaborates with MD DOL divisions to execute priority initiatives.

This is a Management Services position and serves at the pleasure of the Appointing Authority.

GRADE

20

LOCATION OF POSITION

1100 North Eutaw Street, Baltimore, Maryland 21201

Main Purpose of Job

MD DOL seeks to understand its impact on workers and employers and improve its services. The Data Analytics and Performance Management Analyst helps drive innovation by leading MD DOL’s data analytics, performance management, and strategic planning activities. This role supports data-informed decision-making and continuous program improvement, advancing the use of data as a strategic asset to fulfill MD DOL's mission.

POSITION DUTIES

Duties of this position include, but are not limited to:
  • Leading the agency's data analytics and performance management activities
  • Establishing organizational performance metrics to incentivize agency personnel 
  • Building reports, dashboards, and models for varied customers, including agency leadership, executives, and program managers
  • Analyzing and visualizing  performance and other data to support strategic planning, performance management, resource allocation, policy development, and program improvement
  • Collaborating with cross-functional teams to align performance management and data analytics activities with organizational objectives
  • Supporting agency's annual performance management and strategic planning activities, including annual reporting required by Maryland's Department of Budget and Management.

MINIMUM QUALIFICATIONS

Five years’ experience in business intelligence analysis, data analytics, or performance management, or a combination of experience and related education (e.g., Bachelor’s degree in Data Science, Statistics, Economics, Public Policy, Business Administration, or other related field; data science certificate, credential, or coursework).

DESIRED OR PREFERRED QUALIFICATIONS

Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

Strong analytical and problem-solving skills

Excellent communication  and customer service skills

Advanced user of data analytics software and tools, such as Excel, Google Sheets, Power BI, and Tableau

Experience coding with R or other programming languages

SPECIAL REQUIREMENTS

All candidates are subject to a background check against files maintained by the Division of Unemployment Insurance (Department of Labor/DUI) to determine whether any monies are owed to Department of Labor/DUI as a result of unemployment overpayment/fraud. Any unpaid debt may have an impact on whether or not a candidate is offered employment.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

RESUMES ARE NOT ACCEPTABLE AND NOT CONSIDERED IN THE SELECTION PROCESS.

All information concerning the qualifications, including any required documentation (diploma, transcript, certificate, etc.) must be submitted and received by the closing date. Information submitted after this date will not be considered.

For positions that require Bachelor/Master Degree etc:

Educational credentials from foreign countries must be evaluated by an approved education review service. This evaluation must be submitted prior to hire. For further information, you may call International Consultants of Delaware, Inc. (302) 737-8715 or World Education Services Inc. 1-800-932-3897 or (202) 331-2925.

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

The examination for this recruitment will be an evaluation and rating of the information provided on your application. Therefore, it is essential that the application is filled out completely and accurately, listing all relevant education and experience, addressing the specific qualifications shown above and submitting any required documentation (diploma, transcript, certification, license, etc.). Please include clear, detailed and specific information on your application regarding experience qualifications related to the minimum qualifications, desired, and/or selective qualifications of the position.

BENEFITS

FURTHER INSTRUCTIONS

The online application is STRONGLY preferred. However, if you are unable to apply online, or encounter difficulty attaching required or optional documentation, you may submit via mail or deliver in person. Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing.


The paper application must be received by 5 pm, close of business, on the closing date for the recruitment, no postmarks will be accepted. Incorrect application forms will not be accepted.

PLEASE DO NOT FAX OR EMAIL UNSOLICITED DOCUMENTATION


Completed applications, required documentation, and any required addendums may be mailed to:

 

Department of Labor Office of Human Resources

Attn: Tenisha Tunstall    24-006296-0002

1100 N. Eutaw Street, Rm. 101

Baltimore, MD 21201

 

For additional information, please contact Tenisha Tunstall at 410-767-2772 or via email Tenisha.Tunstall2@maryland.gov.

 

The MD State Application Form can be found online

 

Department of Labor is an equal opportunity employer. It is the policy of Department of Labor that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability or veteran status.




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