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Director of Unemployment Insurance Contribution Division

PROGRAM MANAGER SENIOR III (Repost)

Recruitment #24-005484-0008

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Introduction

The Maryland Department of Labor is dynamic state agency that is currently accepting applications from qualified candidates for the position of Director of Unemployment Insurance Contribution's Division. The ideal candidate for this position must have excellent leadership skills, business acumen and ability to effectively manage, lead and supervise a multidisciplinary team.

This position is eligible to work a hybrid teleworking schedule. 

This is a Management Service position and serves at the pleasure of the Appointing Authority.

GRADE

25

LOCATION OF POSITION

1100 North Eutaw Street
Baltimore, Maryland

Main Purpose of Job

 The Director of UI Contributions is a senior staff member of the Deputy Assistant Secretary of Maryland Division of Unemployment Insurance (DUI).  The main purposes of this position are to to provide technical guidance; and supervision, oversee, detect, monitor and determine the liability of employers to provide unemployment insurance coverage for their employees; to collect quarterly tax and wage reports and account for the contributions (taxes) that are due once the liability is determined; and to account for the payment of unemployment insurance benefits paid to eligible claimants.  This position reports directly to the Deputy Assistant Secretary of the MD Division of Unemployment Insurance (DUI).

POSITION DUTIES

Responsibilities of the Director of Benefits for MDOL/ Division of Maryland Unemployment Insurance (DUI) are as follows:

  • This position will provide leadership and direction to the day-to-day operations of MDUI’s benefits functions.
  • Manages the technical program and operation of MD unemployment contribution division this includes oversight of DUI employer assistance and various collection activities. 
  • Managing the strategic planning for the contribution division to ensure that staff priorities align with the Maryland Unemployment Insurance Division and the agency's missions
  • Employer Assistance: This unit is responsible for identifying new employer liabilities, opening and closing employer accounts, assigning tax rates to over 149,000 employer accounts, responding to tax correspondence on interest and penalties, preparing replies to tax protest correspondence, processing claim separation information requests, and maintaining separation information penalty receivable files. Additionally, it responds to employer protests of benefits charged to their experience rating account.
  • Tax Enforcement: This unit oversees and directs the employer call center using phone power techniques collection efforts for employers who have not filed their tax returns or paid the tax. It is also responsible for auditing 1% of the active employers each year and collecting delinquent reports and taxes, payment plans, license renewals, and tax intercepts. Furthermore, it corrects wage records for eligible claimants.
  • Contributions Internal Audit: This unit manages the Internal Audit functions within the Contributions section. It oversees reviews conducted and analysis to ensure that the unit complies with established procedures and standards. The auditing process covers areas such as lockbox operations, refund checks, and lien recording.
  • UI Litigation Services & Collections Unit: This unit comprises of Legal Collections, Litigation and Prosecution, and Review Determination. Legal Collections initiates Judgments/Liens in Court and subsequent attachment and injunction proceedings to collect delinquent unemployment taxes. Litigation and Prosecution is responsible for the legal enforcement of UI collection efforts. The unit also oversees the drafting and review of proposed inter-agreements (MOUs) regarding access to Public Information and certifies their compliance with State and Federal requirements.

MINIMUM QUALIFICATIONS

Education:   A Bachelor's degree in Accounting from an accredited college or university, or a Bachelor’s degree with 30 credit hours in accounting and/or related courses.


Experience: Five years of professional accounting experience or five years of experience examining, analyzing and interpreting accounting systems, records and reports by applying generally accepted accounting principles.  5 years of supervisory experience managing or leading teams.

 

Notes:

1. Candidates may substitute the possession of a certificate as a Certified Public Accountant or a Master’s degree in Accounting from an accredited college or university for two years of the required experience.

2. Applicants who have met the requirements for admission to the CPA examination prior to July 1, 1974 will be considered to have met the educational requirement referenced above.

3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in the Accounting Officer classification or Financial Management specialty codes in the Accounting field of work on a year-for- year basis for the required experience and education.


SELECTIVE QUALIFICATIONS

Applicants must meet the selective qualification(s) to be considered. Include clear and specific information on your application regarding your qualifications. 
  • Five (5) years supervisory experience 
  • CPA certification

DESIRED OR PREFERRED QUALIFICATIONS

Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.
  • Proficient in Microsoft Excel, Word and Google 
  • Ability to analyze a problem and find solutions 
  • Strong supervisory skills
  • Strong people skills
  • Strong written and oral communication experience

SPECIAL REQUIREMENTS

All candidates are subject to a background check against files maintained b the Division of Unemployment Insurance (Labor/DUI) to determine whether any monies are owed to the Labor/DUI as a result of unemployment insurance overpayment/fraud.  Any unpaid debt may have an impact on whether or not a candidate is offered employment.

Personnel employed in this classification will have access to federal tax information and must undergo a state and FBI criminal background check as a condition of employment"

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

All information concerning the qualifications, including any required documentation (diploma, transcript, certificate, etc.) must be submitted and received by the closing date. Information submitted after this date will not be considered. Applications that meet minimum and/or selective qualifications will be referred to the hiring unit for interview selection. Units will select those candidates most closely demonstrating the qualifications for interview.

A resume and cover letter are strongly encouraged for this position. Please upload one Word or PDF file that includes your combined cover letter and resume using the “Transcript” upload function, or via the JobAps “Other” tab.

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

The examination for this recruitment will be an evaluation and rating of the information provided on your application. Therefore, it is essential that the application is filled out completely and accurately, listing all relevant education and experience, addressing the specific qualifications shown above and submitting any required documentation (diploma, transcript, certification, license, etc.). Please include clear, detailed and specific information on your application regarding experience qualifications related to the minimum qualifications, desired, and/or selective qualifications of the position.

***Please note that your answers on the supplemental questionnaire must correspond to the information provided on your application to receive credit.

BENEFITS

This is a full-time, permanent position and eligible for full State benefits, which include:
● Flexible hours and hybrid teleworking 
● Paid holidays 12-13 per year 
● Generous paid leave package (annual, sick, personal and compensatory leave) 
● State Pension ("defined benefit" plan) 
● Tax-deferred supplemental retirement savings plans (401(k) and 457) 
● Free parking 
● Comprehensive, subsidized health, dental and prescription plans with little to no deductibles, free generic prescriptions, and free preventative health services
● Flexible Spending Account plans for Health Care and Daycare 
● State Employees Credit Union

To learn more, please click this link:

STATE OF MARYLAND BENEFITS

 

FURTHER INSTRUCTIONS

U.S. Military Veterans may qualify for additional bonus points towards certification. Any job offer will be contingent on the candidate providing a U.S. Military form DD 214 verifying honorable discharge from service prior to starting employment (and may be requested prior to interview). Permanent State employees do not need to submit proof of Veterans’ status. 

If you are unable to apply online, or encounter difficulty attaching required or optional documentation, you may submit via email to felicia.ransome@maryland.gov. Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing.

PLEASE DO NOT FAX OR EMAIL UNSOLICITED DOCUMENTATION

Completed applications, required documentation, and any required addendums may be mailed to:

Labor Office of Human Resources
Attn: 24-005484-0008 (Director of UI Contributions/FR)
1100 N. Eutaw Street, Rm. 100
Baltimore, MD 21201

The MD State Application Form can be found online

Department of Labor is an equal opportunity employer. It is the policy of DLLR that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability or veteran status.

 




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