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Recruitment #24-004499-0002


This is a Skilled Services, merit position with State of Maryland full Health Benefits.    

Agency Mission

Whether they're preparing our state for climate change, tutoring our students, or caring for the sick, young people should have the option to perform important service today and build a foundation for our shared future. This is the first effort of its kind in the nation, and Maryland will lead the way.

– Governor Wes Moore announcing the Service Year Option

The Department of Service and Civic Innovation was established by the Serving Every Region Through Vocational Exploration (SERVE) Act of 2023 with the purpose of promoting service and volunteerism in the state of Maryland. The SERVE Act also launched two new exciting service pathways for eligible youth and adults, in addition to existing volunteer and service opportunities available through​ the Governor's Office on Service and Volunteerism and Volunteer Maryland.

DSCI offers a flexible work schedule, telework, job-sharing options and a competitive salary. There is ample free parking near our offices located in downtown Annapolis, Maryland.




45 Calvert Street
Annapolis, MD 21401

Main Purpose of Job

The main purpose of this position is to plan, design, and develop enhancements and new system applications across the complete DSCI enterprise, while encompassing responsibilities for data analysis, database integration, and data warehouse management technology. A core part of this job is performing rigorous data analysis to extract meaningful insights, which play a pivotal role in evaluating and enhancing the programs administered by DSCI. This role will support the Chief Information Officer in other duties related to driving technological innovation, information security, and data privacy.


Experience: Three years of experience providing problem analysis and ongoing user support, coordinating system development and implementation, and training users on the functionality of applications for agency or statewide systems housed on mainframe computers or large client server platforms.


1. Candidates may substitute graduation from an accredited high school or possession of a high school equivalency certificate and two years of experience providing problem analysis and ongoing user support, coordinating system development and implementation, and training users on the functionality of applications for agency or statewide systems housed on mainframe or large client server platforms for two years of the required experience.

2. Candidates may substitute experience responding to and resolving help desk calls from users of computers, or operating computer equipment for the purpose of data entry, word processing, spreadsheet, graphics, database or other applications on a year-for-year basis for a high school education.

3. Candidates may substitute the possession of a Bachelor's degree from an accredited college or university in Accounting, Finance, Business Administration, Public Administration, Human Resources Management, Information Technology or other related field with specific coursework in the structure and use of automated information systems and one year of experience providing problem analysis and ongoing user support, coordinating system development and implementation, and training users on the functionality of applications for agency or statewide systems housed on mainframe computers or large client server platforms for the required experience.

4. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in the Cyber and Information Systems classifications or Cyber and Information specialty codes in the Information Technology field of work on a year-for-year basis for the required experience.


Applicants must meet the selective qualification(s) to be considered. Include clear and specific information on your application regarding your qualifications.

  • Must have 1 year of experience with database management including designing, developing, and maintaining complex databases using tools such as SQL. 
  • Must have 1 year of experience with data analysis including familiarity with data visualization tools such as Tableau or Power BI.


Preference will be given to applicants who possess the following preferred qualification(s). You must include clear and specific information on your application regarding your qualifications to receive credit.

  1. At least one (1) year of experience with Google office software tools (Drive, Sheets, Docs, Forms, Gmail) and experience with creating automated processes with Google tools (such as using App Script). 
  2. At least one (1) year experience with agile project management.


Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.


The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

Please complete the supplemental questionnaire. They will be used when rating applications. Your answers on the supplemental questionnaire must correspond to the information provided on your application to receive credit. Missing or incomplete supplemental questionnaires may affect total application ratings.



The online applications are STRONGLY preferred. However, if you are unable to apply online, you may mail a paper application, supplemental questionnaire, and materials (if applicable) to the address below or email your application and supplemental questionnaire to the email address provided below. If you choose to use regular mail, you must include on each page of the attachment your First and Last Name, the Recruitment Number located at the top of the bulletin, and the last 4digits of your SS#.  All application and materials (if applicable) must be received before the filing deadline. Postmarked applications will not be accepted after the closing date.  Incomplete applications and/or submission of resumes in lieu of the application will not be accepted.

Maryland Department of Service & Civic Innovation
Human Resources Office
Attn: Tiffany Watts
45 Calvert Street, 1st fl.
Annapolis, MD 21401

TTY Users: call via Maryland Relay

Should additional information regarding this recruitment be required, please contact the DSCI Office of Human Resources at to Attn: Tiffany Watts, the Recruitment number located at the top of this bulletin and Classification (Job Title) of Recruitment must be included in your email.

As an equal opportunity employer, Maryland is committed to recruiting, retaining, and promoting employees who are reflective of the State’s diversity.

DSCI values the experience gained by Veterans while serving our country. Veterans are welcome to apply for all current recruitments.

Bilingual applicants are welcome to apply for all recruitments.

The resulting Certified Eligible list for this recruitment may be used for similar positions in this or other State agencies.

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