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HEALTH SERVICES AND CRISIS SUPPORT SUPERVISOR

COORDINATOR SPECIAL PROGRAMS HEALTH SERVICES IV, HEALTH SERVICES

Recruitment #24-002820-0002

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Introduction

GRADE

16

LOCATION OF POSITION

Howard County Health Department
8930 Stanford Blvd. 
Columbia, MD 21045

POSITION DUTIES

This position supervises the Community Services and Crisis Support Unit which supervises the Adult Services, Residential Crisis Bed/Hub and Spoke, as well as Systems Management-State Opioid Response (SOR) grant programs. Other duties include grant writing to obtain new funding sources for resource linkage and care coordination for the adult population, and participation in the Optum and Behavioral Health Administration’s provider compliance audits as necessary. This position oversees significant grant funds including salaries of staff in supervisory chain of command. 

This position is eligible for hybrid telework.

45% Supervises the Community Services and Crisis Support Unit
  • Supervises the Adult Services, Residential Crisis Bed/Hub and Spoke, as well as Systems Management-State Opioid Response (SOR) Program Coordinators.  
  • Conducts programmatic oversight, as well as, system improvement strategies as needed. 
  • Submits programmatic data monthly to the Bureau Director and the Behavioral Health Administration (BHA) as required by due dates.
  • Responsible for planning and organization of special projects, attending internal/external meetings, conducting internal/ external presentations, and other duties as assigned. 
  • Ensures complaints and critical incidents related to services within oversight are investigated by appropriate unit staff and documented in a timely manner.
  • Participates in the Optum and Behavioral Health Administration’s provider compliance audits as necessary.

45% Supervises the Adult Services, Residential Crisis Bed/Hub and Spoke, as well as Systems Management-State Opioid Response (SOR) Program Coordinators
  • Supervises staff under direct supervision at the health department. 
  • Conducts weekly/monthly supervision with clinical staff under direct supervision.  Documents weekly/monthly supervision by typing supervision notes per Bureau policies and procedures. 
  • Reviews/approves work conducted by staff under direct supervision.
  • Reviews/approves clinical/administrative documentation by staff under direct supervision.
  • Assignment of duties, evaluation of staff performance, signing/approving timesheets and leave requests of staff under direct supervision. Recommends new hires and provides training to new staff under direct supervision. Recommends training opportunities for staff under direct supervision. 
  • Performs direct care duties as needed during absences and heavy workloads to meet Bureau demands.

10% Behavioral Health Community Liaison 
  • Provides outreach to those in need of services and coordinates with community agencies for programs within oversight.  
  • Assists with sharing information and coordinating referrals related to services within program oversight.
  • Collects and analyses data generated regarding those served and coordinates resources to address the need.  

Other Duties Assigned
Performs other related duties, including but not limited to: 
  • Accepts responsibility for special projects as assigned.
  • Develop/write grant proposals to secure funding sources for behavioral health services.
  • Participates in appropriate professional education and training for roles and responsibilities of work assignments, as requested or approved by Supervisor.
  • Participates in Emergency Preparedness drills or actual events.  

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Three years of professional experience in assisting in the coordination of a health-related program(s) or referring people to governmental and private resources.

Notes:

1. Candidates may substitute 30 college credit hours from an accredited college or university on a year-for-year basis for the required experience.

2. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in Health Care Administration classifications or Civil Affairs Specialist specialty codes in the health-related field of work on a year-for-year basis for the required experience and education.

DESIRED OR PREFERRED QUALIFICATIONS

Desired qualifications:
- Experience supervising staff and completing performance evaluations.
- Experience with grant monitoring, which includes but is not limited to tracking funding, planning and implementation.
- Experience addressing needs for resource linkage and care coordination.
- Experience with collecting and analyzing data. 
- Experience communicating with the public at resource fairs, presentations, forums, etc.

SELECTION PROCESS

Applicants who meet the minimum (and selective) qualifications will be included in further evaluation. The evaluation may be a rating of your application based on your education, training and experience as they relate to the requirements of the position. Therefore, it is essential that you provide complete and accurate information on your application. Please report all related education, experience, dates and hours of work. Clearly indicate your college degree and major on your application, if applicable. For education obtained outside the U.S., any job offer will be contingent on the candidate providing an evaluation for equivalency by a foreign credential evaluation service prior to starting employment (and may be requested prior to interview). 

Complete applications must be submitted by the closing date. Information submitted after this date will not be added. 

Incorrect application forms will not be accepted. Resumes will not be accepted in lieu of a completed application.

Candidates may remain on the certified eligible list for a period of at least one year. The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies.

BENEFITS

FURTHER INSTRUCTIONS

Online applications are highly recommended. However, if you are unable to apply online, the paper application (and supplemental questionnaire) may be submitted to MDH, Recruitment and Selection Division, 201 W. Preston St., Room 114-B, Baltimore, MD 21201. Paper application materials must be received by 5 pm, close of business, on the closing date for the recruitment.  No postmarks will be accepted.

If additional information is required, the preferred method is to upload.  If you are unable to upload, please fax the requested information to 410-333-5689. Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time.

For questions regarding this recruitment, please contact the MDH Recruitment and Selection Division at 410-767-1251.

If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850 or Application.Help@maryland.gov. 

Appropriate accommodations for individuals with disabilities are available upon request by calling: 410-767-1251 or MD TTY Relay Service 1-800-735-2258.

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.




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