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Accident Reports Unit Supervisor

Recruitment #24-002247-0017


It is important that all experience be fully documented. Failure to ANSWER ALL SUPPLEMENTAL QUESTIONS SPECIFICALLY AND ACCURATELY may cause the candidate to be rejected.



The application is part of the examination process. Your answers will determine your eligibility to participate in the next phase of the selection process.

Clearly describe your qualifications in detail. Credit cannot be given for education, training, experience, knowledge, skills, and abilities that you fail to indicate.

Do not leave any answer spaces blank; if a question does not apply, write "N/A."

Although you may attach a resume to further describe your qualification, it does not substitute for completing the application form. An incomplete application form may result in disqualification. Do NOT write "see resume" in your work history or responses to supplemental questions.

Failure to comply with these instructions may result in disqualification.

Read the Job Announcement carefully for specific filing instructions, supplemental questions, and final filing dates. 




Maryland State Police

Central Records Division

1711 Belmont Avenue

Baltimore, MD  21244

Main Purpose of Job

Responsible for supervising a unit of employees who respond to request for copies of motor vehicle crash reports and related documents to legally entitled parties. This also includes requests for crash photographs. In addition, the unit processes Public Information Act (PIA) requests for Detailed Crash Investigation Reports (DCIR). This position also assists the Accident Reporting Section Supervisor with maintaining the PIA Ledger, in making sure all 10-day responses or fee letters are sent out when needed. Helps maintain all reporting ledgers for crash reporting and for the billings that are sent daily. Performs administrative and supervisory duties in support of various federal and state laws as it relates to processing requests for motor vehicle crash reports and related documents. Assists the Accident Reporting Section Supervisor with making recommendations to help run the section more efficiently.


Duties include but are not limited to:

  • Supervise a staff of administrative specialists performing specialized tasks, within the Accident Reports Unit;
  • Responsible for the supervision of the assigning daily work routines to administrative specialists. This involves planning and distributing the batches of mail in order for the administrative specialists to search and retrieve crash reports from the Automated Crash Reporting System (ACRS);
  • Responsible for processing and tabulating daily work production of each administrative specialist and forwarding the results to the Section Supervisor;
  • Responsible for training employees assigned to the Accident Reports Unit, with performing other administrative tasks as well as utilizing the ACRS system to retrieve motor vehicle crash reports. This includes any procedural changes, new staffing, maintaining the work flow within the unit and being available to those administrative specialists who may require assistance;
  • Supervise the filing associated with correspondence received in the office regarding requests for motor vehicle crash reports and other related documents;
  • Oversee the Public Information Act (PIA) requests for Detailed Crash Investigation Reports in accordance with procedures and Statute;
  • Process and evaluate PIA requests;
  • Obtains, analyzes and interprets data in order to apply the appropriate rules, regulations and standards in accordance with laws (i.e. PIA);
  • Confers with other administrative officials in order to get additional material on the policy or procedure regarding the PIA statute;
  • Supervises the release of those PIA requests for reports that may contain information that is non-releasable and requires specific review from the supervisor;
  • Monitor and access employee performance on a weekly, monthly, quarterly and annual basis;
  • Performs other related duties as assigned.


Education:   Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Three years of administrative staff or professional work.


1. Candidates may substitute 30 college credit hours from an accredited college or university for each year up to two years of the required experience. 

2. Candidates may substitute the possession of a Bachelor's degree from a college or university for the required experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work that included the regular use of independent judgment and analysis in applying and interpreting complex administrative plans, policies, rules or regulations or analysis of operational programs or procedures with recommendations for improvement on a year-for-year basis for the required experience.  


Preference will be given to applicants who possess the following preferred qualification(s).  Include clear and specific information on your application regarding your qualification(s). 

  • Supervisory experience.
  • Computer experience (i.e. MS Word, MS Excel and google documents).


Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.


In accordance with Section 2-204(b)(6) of the Public Safety Article, candidates for position in this classification will be subject to a complete criminal background investigation before permanent appointment can be made. A criminal conviction may be grounds for rejection of the candidate.


Only candidates who meet the minimum qualifications will be considered for this classification. Therefore, it is essential that you provide complete and accurate information on your application. Successful candidates will be placed on the Eligible List categorized as BEST QUALIFIED, BETTER QUALIFIED or QUALIFIED and remain eligible for consideration for at least one year from the date of examination. The list will be used by the hiring manager to select employees. The list will be valid for one year.


The examination will consist of a rating of your education, training and experience related to the requirements of the position. You may be required to complete a qualifications supplement, or the rating may be based on your application. Report all experience and education that is related to this position.



NOTE: Currently, applicants are limited to uploading one file. As a result, it is strongly urged that those applying upload ALL required and additional documents (undergraduate and graduate transcripts, resumes, etc.) as one file. If you are unable to apply online, you may submit an application via mail. The Maryland State Application Form can be found online.


Completed applications, required documentation and any required addendums may be mailed to:

Maryland State Police

Human Resources Division

1201 Reisterstown Road

Pikesville, MD 21208

ATTN: Tiffany R. Hazel


It is the policy of the Maryland State Police to comply with all applicable federal and state laws prohibiting employment discrimination and to provide equal employment opportunity to all employees and applicants for employment without regard to age, ancestry, color, gender, identity and expression, genetic information, marital status, mental or physical disability, national origin, race religious affiliation, belief or opinion, sex, sexual orientation or any other protected status.


If you have any questions about this recruitment, please contact the Maryland State Police at 410-653-4420.


TTY Users: call via Maryland Relay.


We thank our Veterans for their service to our country and encourage them to apply.


As an equal opportunity employer, Maryland is committed to recruiting, retaining, and promoting employees who are reflective of the State’s diversity.


Bilingual applicants and people with disabilities are encouraged to apply.


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