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Recruitment #24-001375-0012


 "Together, we are building a stronger Maryland."
                                -  Governor Wes Moore




Allegany County

Western Correctional Institution

13800 McMullen Hwy.

Cumberland Md. 21502


The main purpose of this position is two-fold:  1.  Is responsible for the distribution of institutional mail and the inspection of inmate mail to ensure that no contraband enters the institution through the mail and 2.  To assign, review and approve the work of and train lower-level Office Clerk II's and staff assigned to help out in the mail room during heavy mail days when volume of mail is greater than normal and to accomplish the mission, assumes responsibility of Mail Room operations during the Office Processing Clerk Supervisors absence. 


Assigns, reviews and approves the work of lower-level clerks and volunteers    

Trains lower-level clerks and volunteers in Mail Room Procedures Per DCD 250-1 and equipment usage during periods of heavy mail and during Office Processing Clerk Supervisors absence. Ref MS-22 Office Processing Clerk Supervisor.

Assumes responsibility of Mail Room operations during Supervisors absence 

 Assumes responsibility of Mail Room operations and ensures all incoming and outgoing mail is processed accurately and in a timely manner during the Office Processing Clerk Supervisors absence. Ref MS-22 Office Processing Clerk Supervisor.

Types, edits and processes correspondence.                                                                       

Types, formats and edits correspondence, reports, forms and other documents from rough draft using the keyboard of a personal computer; Proofreads, reviews and examines typed documents for accuracy, completeness, format and conformity to procedures; Drafts routing non-technical correspondence; Makes copies of correspondence and other material using a copying machine; May create mailing lists and labels using special features or software applications of work processing and computer equipment; May enter, update, verify and retrieve data using computer data base or spreadsheet software application.    

Answer telephone calls and answer questions.                                                                                  

May answer telephone calls in order to provide information, take messages or transfer calls for other staff, the general public or inmate families.     

Process incoming and outgoing inmate mail, in-house mail and other duties                        

Sorts, locates, inspects for contraband incoming inmate mail; Writes money order receipts; Sorts and distributes in-house mail; Creates, updates and maintains logs, lists and rosters; Orders, receives and stores office supplies; Ref MS-22 Office Clerk II.

Process inmate indigent mail 

The indigent mail is verified in MOBS to ensure that inmates qualify for indigent mailing.  

Total postage used is calculated and the daily log of postage used is updated.                


Education:   Completion of the eighth grade.

Experience: One-year experience performing clerical duties in an office environment. 


1. Additional experience performing clerical duties may be substituted on a year-for-year basis for the required education.

2. Graduation from an accredited high school or possession of a high school equivalency certificate may be substituted for six months of the required experience.

3. Six months clerical training with three courses in subjects such as keyboarding, clerical math, word processing, spreadsheets, data base, graphics presentation, proofreading, or office etiquette may be substituted for six months of the required experience.

4. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administration classifications or Administrative, Clerical or Office Services specialty codes in the Clerical Support field of work on a year-for-year basis for the required experience.


Graduation from an accredited high school or possession of a high school equivalency certificate.

One-year experience performing clerical duties in an office environment.


Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.


The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.


As an employee of the State of Maryland, you will have access to outstanding benefits, including: health insurance, dental, and vision plans offered at a low cost.


Personal Leave - new State employees are awarded six (6) personnel days annually (prorated based on start date). 
Annual Leave - ten (10) days of accumulated annual leave per year. Sick Leave - fifteen (15) days of accumulated sick leave per year.  
Parental Leave - up to sixty (60) days of paid parental leave upon the birth or adoption of a child. 
Holidays - State employees also celebrate at least twelve (12) holidays per year.   
Pension - State employees earn credit towards a retirement pension.
Student Loan Forgiveness - Employees with the State of Maryland are eligible to participate in the Federal Public Service Loan Forgiveness Program.
Free Mass Transit Benefit​- Permanent State employees are entitled to use the Baltimore Light Rail, the Baltimore Metro Subway, the Baltimore Bus Service.


Online applications are highly recommended. However, if you are unable to apply online, the paper application and supplemental questionnaire may be emailed to Paper application materials must be received in our office by the closing date for the recruitment.

If you are submitting additional information, the preferred method is to upload it with your application. All uploaded additional information must be received by the closing date and time. If you are unable to upload, please email the requested information to referencing the recruitment number in the subject line. Only additional materials that are requested will be accepted for this recruitment.

For other HR related questions, please contact the Department of Public Safety and Correctional Services, HRSD-Recruitment Division at 410-585-3999.
Oluwakemi Oyesile

If you are having difficulties with submitting your online application, please contact the DBM Recruitment and Examination Division at <> or 410-767-4850.

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruiting, retaining, and promoting employees who are reflective of the State's diversity. 

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