Treasury Insurance Associate I

The State of Maryland self-insures a significant portion of its exposures and maintains the State Insurance Trust Fund to pay claims and the costs associated with handling those claims. Self-insurance coverage includes State owned real and personal property, vehicles, and liability claims covered under the Maryland Tort Claims Act.

 The Maryland Tort Claims Act requires that all claims against the State be filed with the State Treasurer’s Office, supporting the need for the Insurance Division.  The Claims Unit of the Insurance Division receives and investigates thousands of claims each year.  The main purpose of the Treasury Insurance Associate I is to serve as a front-line claims and administrative worker. This individual is responsible for providing administrative support and customer service to incoming Division calls. In addition, this position handles incoming mail, determining if all new claims received meet the strict Notice of Claim requirements under the Maryland Tort Claim Act, then sets up claims, assigns to staff and enters claim information into the Insurance Division database. The incumbent performs the preliminary investigation on “Non-State” claims(s) and Incomplete claims(s) in order to contact appropriate party(s), obtain the additional information required, and ensure that all information is sufficient to process the claim.

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80 Calvert Street, Annapolis, MD 21401

The main purpose of the Treasury Insurance Associate I (Casualty Claims Adjuster Associate) is to act as a front-line claims personnel. This individual is responsible for determining if all new claims received, meet the strict Notice of Claim requirements under the Maryland Tort Claim Act to be set up as a claim, assigned to staff and entered into the Insurance Division database. If it is determined that they are not actual Notice of Claim(s), perform the preliminary investigation on “Non-State” claims(s), Incomplete claims(s), and 1st Party property and 3rd party auto damage claims contact appropriate party(s), obtain the additional information required, to ensure that all information is now sufficient to process the claim filed with the State Treasurer’s Office.

Education:   Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: One year of experience in providing customer service. 

This recruitment is limited to permanent, contractual, and contingent (temp, interns, contractors, etc.) employees with current or previous work experience at the State Treasurer’s Office. 

Customer service experience in an insurance environment.

Experience with self-insurance.

Experience with commercial insurance.

Insurance industry designation or related course work.

Applicants must be willing to work onsite in the Annapolis area.

Candidates will be subject to a background investigation to include driving, credit and criminal history.

Applicants who meet the minimum, selective qualifications, and limitations on selection requirements will be admitted to examination for this classification. Successful candidates passing the examination will be ranked as BEST QUALIFIED, BETTER QUALIFIED, or QUALIFIED and placed on the employment (eligible) list for one year.

The examination may consist of a rating of your education, training, and experience related to the requirements of the position.  You may be required to complete a qualifications supplement, or the rating may be based on your application.  Therefore, it is important that you provide complete and accurate information on your application. Report all experience and education that is related to this position.

Exempt

WHY WORK FOR THE STATE OF MARYLAND? 

 

§  Job stability and pinnacle experience (we are a Constitutional Office)

§  Work-life balance

§  Ability to make your mark through public service

§  Predictable hours and hybrid teleworking schedules

§  Paid holidays 12-13 per year

§  Generous paid leave package (annual, sick, personal and compensatory leave)

§  State Pension ("defined benefit" plan)

§  Tax-deferred supplemental retirement savings plans (401(k) and 457). The State will match employee contributions of deferred supplemental retirement savings up to $600 per fiscal year.

§  Free parking

§  Comprehensive, subsidized health, dental and prescription plans with little to no deductibles, free generic prescriptions, and free preventative health services

§  Flexible Spending Account plans for Health Care and Daycare

§  State Employees Credit Union

§  Direct Deposit

All job opportunities within the Maryland State Treasurer’s Office are accessible through JobAps, the Statewide Recruitment, Examination and Applicant tracking system.  Please upload a current copy of your resume with your application. Electronic application is strongly preferred; however, if you do not have access to a computer, you may send a copy of your resume to the State Treasurer's Office, Human Resources, 80 Calvert Street, Room 109, Annapolis MD 21401, or fax to 410-260-4090.

 All candidates will be subject to a background investigation at the time of interview, to include criminal, civil, and credit history. Any questions regarding this recruitment or the recruitment process may be directed to the STO Personnel Office at 410-260-7903.

 

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.

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