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Director, Business Operations

Program Manager Senior IV

Recruitment #23-005485-0029


The Maryland Department of the Environment is charged with protecting and preserving the State's air, water, and land resources and safeguarding the environmental health of all Maryland’s citizens.   The Agency’s mission is to protect and restore the environment for the health and well-being of all Marylanders with a vision of healthy, vibrant, and sustainable communities and ecosystems in Maryland.

Elevate your career with the exciting opportunity to serve as the Director of Business Operations at MDE, reporting directly to the Deputy Secretary. In this pivotal role, you will not only shape and implement policies and procedures but also play a crucial part in steering MDE towards its key environmental goals. The role will help MDE to run at maximum productivity and efficiency. Put your outstanding leadership experience and your organizational and communications skills forward to help a team of technical leaders and policy makers protect the environment and public health. 

MDE offers competitive pay, great benefits, opportunities to telework, as well as opportunities for advancement and professional growth – MDE offers you a wide range of benefits including healthcare, state pension, and supplemental retirement options.

Applicants that have previously applied do not need to re-apply




Maryland Department of the Environment
Montgomery Park Business Center
1800 Washington Blvd.,
Baltimore MD 21230

Main Purpose of Job

The Director of Business Operations is an executive position that requires both strategic and operational skills and the ability to manage relationships with executive staff across the agency and across State government. The right candidate will have a strong background in operations optimization and technology, as this role will accelerate transformative business practices and help implement initiatives that leverage technology and metrics-based performance assessments. 

This position is a pivotal leadership role with MDE providing strategic oversight and expert guidance to the Secretary and Deputy Secretary, as well as, key executive staff in the overall direction and management of MDE’s core business support services including: Financial Operations (operating and capital budgeting, accounting, and procurement), Human Resources Management, Information Technology, Central Services (fleet management, health and safety, facilities management, mailroom, warehouse and supply services) and other operational support services. These functions support the operations of MDE’s 1,000 + employees, located at 6 facilities across Maryland. 

The incumbent in this position will lead and direct staff to develop and implement policies, programs and projects that achieve the Secretaries priorities and the Agency’s mission while providing operational excellence and customer service. The position will lead staff to establish performance measures, standard operating procedures, and effective internal controls and will ensure that the Business Operations Administration complies with the principles of continuous improvement and meets or exceeds key performance indices.


Education:   Possession of a bachelor’s degree.

Experience: Eight years of executive level experience in coordinating or administering administrative programs or services that may include Budgeting, Accounting, Procurement, Information Technology, Human Resources, and/or Facilities and Operations or related experience.


It is preferred that the selected candidate has the following: (please indicate on your application if you possess any of the following:

  • Successful strategic planning and business management skills.
  • State, federal, or local experience in government related industry.
  • Strong organizational communications and leadership skills demonstrated by professional success.
  • Superior knowledge of multiple operation functions including Budgeting, Accounting, Procurement, Information Technology, Human Resources, and/or Facilities and Operations. 
  • Strong leadership and management skills, strong communication skills, ability to implement change, motivate staff, and build and maintain relationships with federal, state, and local partners. 
  • Proven ability to plan and manage operational processes for maximum efficiency and productivity.
  • Ability to streamline or implement structures that boost efficiency while supporting shifting business demands.
  • Working knowledge of environmental protection and or state of Maryland regulations and legal guidelines.
  • Experience in policy analysis; knowledge of performance budgeting concepts. 
  • Excellent written and verbal communication skills. 
  • Experience leading expansive, mission-critical projects. 
  • Superior negotiation skills for both internal and external purposes. 
  • Strong working knowledge of data analysis and performance metrics.


Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified and placed on the eligible (employment) list for at least one year.


The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position. For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must be provided prior to hire.


STATE OF MARYLAND BENEFITS   (Click ctrl+link to view all benefits)

PERSONAL LEAVE - New State employees are awarded six (6) personal leave days annually (prorated based on start date)

ANNUAL LEAVE -  ten (10) days of accumulated annual leave per year.

SICK LEAVE – fifteen (15) days of accumulated sick leave per year.

PARENTAL LEAVE – up to sixty (60) days of paid parental leave upon the birth or adoption of a child.

HOLIDAYS – State employees also celebrate at least twelve (12) holidays per year. 



This is a position-specific position for the Maryland Department of the Environment. The resulting certified eligible list will be maintained for one year. Persons interested in future vacancies within this classification must re-apply.  

Appropriate accommodations for individuals with disabilities are available upon request by calling: 410-537-3130 or MD TTY Relay Service 1-800-735-2258.

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruitment, retaining, and promoting employees who are reflective of the State's diversity.

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