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PROGRAM MANAGER SENIOR II

Director of Audit and Regulatory Compliance

Recruitment #23-005483-0040

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Introduction

The Maryland Lottery and Gaming Control Agency (MLGCA) serves as one of the largest revenue sources for the State of Maryland, supporting important state programs and services including education, public health and safety, human resources and the environment. In addition to generating revenue from the sale of lottery products, the MLGCA is also responsible for the oversight of the state’s casino gaming program, providing direction and guidance to its casino partners on financial, security, regulatory and licensing procedures for the facilities. The Agency also regulates Sports Wagering, Daily Fantasy Sports and Electronic Bingo, as well as Instant Ticket Lottery Machines, which are located at almost 90 Veteran’s posts. Gaming in Maryland is a dynamic and growing business that operates around the clock, 365 days of the year. 

GRADE

24

LOCATION OF POSITION

Maryland Lottery and Gaming Control Agency
1800 Washington Boulevard
Baltimore, MD 21230

Main Purpose of Job

The main purpose of this position is to manage the operations and administrative duties of the Audit Department within the Lottery and Gaming Divisions of the MLGCA. The employee in this position has managerial responsibility for the work of the Gaming Audit Division and oversight of the Gaming Audit Manager, Casino Audit Supervisors, Sports Wagering Audit Supervisors, Staff Auditors conducting audits for compliance with MLGCC rules and regulations at Maryland Video Lottery Facilities, Retail and Mobile Sports Wagering Operators and Instant Bingo Facilities. The employee in this position has managerial responsibility for the work of the Lottery Internal Audit Division and oversight of the Internal Audit Supervisor, and Staff Auditors conducting audits of the Agency for compliance with State rules and regulations. The position will require a working knowledge of the video lottery terminal program, including the administration of regulations and internal controls for the operation of VLTs at state licensed video lottery facilities. The position will require a working knowledge of the table games program, including the administration of regulations, internal controls, and standard rules for the operation of table games at state licensed video lottery facilities, and validation of table game revenue. The position will require a working knowledge of the sports wagering program, including the administration of regulations and internal controls for the operation of sports wagering at state licensed retail and mobile operators, and validation of sports wagering revenue. The position will be responsible for the investigation of patron complaints filed against video lottery facilities and sports wagering operators. The position will work closely with Gaming Compliance to assist licensees as they implement gaming programs regulated by the MLGCC. The position will require a detailed knowledge of auditing standards.

POSITION DUTIES

The Director of Regulatory Compliance oversees and is responsible for managing the following operations and administrative duties of the Audit Department within the Lottery and Gaming Division:

- Gaming and Internal Audit departments
- Casino program regulation and oversight
- Sports wagering program regulation and oversight
- Minimum internal controls and standard operating procedures
- Table games standard rules
- Table game equipment 
- Instant bingo facility program regulation and oversight
- Patron complaints

MINIMUM QUALIFICATIONS

Education:    Bachelor’s degree from an accredited 4-year college or university. 

Experience:    

Five or more years of gaming industry regulatory experience in the administration of an Audit Division pertaining to VLTs, Table Games, and Sports Wagering with knowledge of COMAR regulations, State Laws, and gaming industry operations. 

- Self-sufficient with standard PC software programs.
- Excellent organization and communication skills required.

DESIRED OR PREFERRED QUALIFICATIONS

Preferred Qualifications

The selected candidate will possess:

MBA or CPA, CIA, other accounting/auditing certification from an accredited organization.

The selected candidate will possess a variety of skills including:

• Creative, collaborative and inclusive leadership skills
• Critical and strategic thinker
• Compliance/risk management
• Knowledge of gaming laws and regulatory frameworks
• Knowledge of auditing standards
• Project management
• Staff supervision and leadership skills
• Financial reporting analysis

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

BENEFITS

FURTHER INSTRUCTIONS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.  

Resumes will not be accepted in lieu of completing an application. All information concerning your qualifications must be submitted by the closing date.  We will not consider information submitted after this date. 

Applicants will be rated based on their description of job duties and responsibilities. Applicants should be thorough in completing this requirement.  

The online application process is strongly advised.  

If the online process is not available to you, you may complete and submit a paper application or direct any questions to: 

Maryland Lottery and Gaming Control Agency
1800 Washington Blvd., Ste. 330 
Baltimore, MD 21230  
marcus.staten2@maryland.gov

TTY Users: call via Maryland Relay 

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State's diversity. People with disabilities and bilingual candidates are encouraged to apply. 

We Thank our Veterans for their service to our country.



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