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Deputy Executive Director

PROGRAM MANAGER SENIOR I

Recruitment #23-005482-0016

Introduction


When you join the Maryland Department of Human Services (DHS), you join a team of more than 5,000 employees across the state dedicated to positively changing the lives of more than 1 million Marylanders each year. We do this by providing economic support, preventive services, and caring for children and adults. 

We aim to deliver services so that we more quickly meet the needs of the people we serve. At DHS, we grapple with hard questions to find new ways to foster a culture of bold innovation. We do this to ensure that in Maryland, we achieve Governor Wes Moore’s pledge to leave no one behind.


This is a Management Service position that serves at the pleasure of the Appointing Authority.

GRADE

23

LOCATION OF POSITION

Department of Human Services
Social Services Administration
SSA Executive Office
311 W. Saratoga Street 
Baltimore, MD 21201

Main Purpose of Job

The Social Service Administration’s mission is to lead, support, and empower local departments of social services in implementing strategies to prevent child abuse and neglect, protect vulnerable children and adults, and preserve and strengthen families through collaboration with state and community partners. 

The fundamental agency beliefs are that children deserve to live in nonviolent homes, safe from abuse and neglect; Families should be the primary resource for the emotional and financial support of children; vulnerable adults deserve to be protected from abuse and exploitation as well as age in place. Community involvement is critical to ensure safety for children and to provide appropriate supports for the family; and effectiveness of human services is measured in terms of outcomes.

 The main purpose of the Deputy Executive Director is to manage and direct SSA and activities and priorities ensure appropriate resources and assuring quality of services and compliance with all federal and state regulations as well as ensuring central office compliance. A major component of the work of this position is to ensure that local departments of social services have the appropriate resources and supports for the children and families in the State of Maryland and those resources provide quality services to meet their needs. The Deputy Executive Director is responsible for development of strategies to maximize and integrate federal, state, local regulations for resource development.

The Deputy Executive Director must demonstrate expert knowledge of departmental and agency principals, practices, and issues as well as organizational structure, staffing patterns, and administrative controls to effectively supervise and monitor projects and initiatives.

 This position also requires knowledge of current child welfare literature, contract and monitoring methods, out-of-home placement resources, community organizations, needs of families and children and of current techniques and resources to treat social problems. Also, desired is knowledge of state and federal regulations for child placing resources. The Deputy Executive Director interacts with DHS and SSA staff for the completion of agency goals and objectives, maintains effective professional working relationships with members of the courts, General Assembly, media, public/private businesses and stakeholders at the City, County, State, and Federal government levels.

POSITION DUTIES

Supervision
  • Plan, organize, supervise and evaluate the work of program
  • Managers and supervisors
  • Approve and monitor leave for employees
  • Complete MS22s and PEPs for employees
  • Evaluate work and provide feedback to employees
Administration 
  • Provide senior management oversight for child welfare programming
  • Assist with system development related to child welfare services, oversee preparation and presentation of SSA annual legislative proposals and procurements for research related to programming resources
  • Develop goals and standard operating procedures for programs day-to-day operations and strategic planning
  • Interpret and develop standards, procedures and policies in accordance with local, state, and federal regulations. Monitor and train statewide child welfare staff on the use of federal and state policy, regulations, and best practices related to children and families in child welfare services. 
Fiscal Responsibilities  
  • Write, edit and/or participate in the development of the annual
  • Budget preparation process for program services and Contract and Performance Monitoring Units
  • Analyze and provide consultation on the services and fiscal impact of proposed changes of how services are to be delivered and the program’s budget
Management  
  • Represent SSA Executive Director on various committees and workgroups with authority to make binding decisions
  • Lead statewide taskforce meetings, committee meetings, workgroups and participate on various boards related to child welfare outcomes.
Coordination and Facilitation 
  • Prepare and supervise Request for Proposals (RFPs) for required services including out-of-home placement resources and community-based programming
  • Provide consultation and technical assistance to internal and external customers, including other SSA and DHS offices, local departments of social services, courts, the General Assembly, media, public/private businesses and stakeholders at the city, county, state and federal government levels
  • At all times the incumbent will provide customer service to both internal and external customers that meet or exceed the standards set by the Department

MINIMUM QUALIFICATIONS

Education: Master’s Degree in Social Work or a related field

Experience: Five years of professional employment in social services administration, program management, and supervision.

SELECTIVE QUALIFICATIONS

Applicants must meet the selective qualification(s) to be considered. Include clear and specific information on your application regarding your qualifications.
Three years of management-level experience in social services administration and supervision.

DESIRED OR PREFERRED QUALIFICATIONS

Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.
Two years of demonstrated strong leadership and management skills, particularly in fiscal and human resource management.
Two years of demonstrated ability to assess, design, manage, and evaluate programs and practices.
Two years of demonstrated ability to implement change, motivate staff and maintain professional relationships.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.  It is important that you report all related education and experience that is relevant to this recruitment qualifications. We will not consider information submitted after this date.  Successful candidates will be placed on the employment (eligible) list.  The resulting list may be used for future vacancies with this agency or other state agencies.

BENEFITS

As an employee of the State of Maryland, you will have access to outstanding benefits, including: health insurance, dental, and vision plans offered at a low cost. CLICK ON THIS LINK FOR MORE DETAILS:   STATE OF MARYLAND BENEFITS

·       Personal Leave - new State employees are awarded six (6) personnel days annually (prorated based on start date).

·       Annual Leave - ten (10) days of accumulated annual leave per year.

·       Sick Leave - fifteen (15) days of accumulated sick leave per year.  

·       Parental Leave - up to sixty (60) days of paid parental leave upon the birth or adoption of a child.

·       Holidays - State employees also celebrate at least twelve (12) holidays per year.  

·       Pension - State employees earn credit towards a retirement pension.


·       Positions may be eligible for telework.

FURTHER INSTRUCTIONS

The online application process is STRONGLY preferred. If you are unable to apply online, you may mail a paper application and supplement questionnaire to: Attention: Kendra Young, Department of Human Services, Recruitment Services Unit, 311 W. Saratoga Street, Room 145 Baltimore, Maryland 21201. 

All mailed documents must include the applicant's name and the job number and must be received by 5 p.m. on the closing date. Resumes will NOT be accepted in lieu of completing the application. 

If additional information is required, the preferred method is to upload. If unable to upload, please email requested information only to kendra.young2@maryland.gov. Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time. 

If you have any questions concerning this recruitment process for this position, please contact 410-767-0603. 

TTY Users: call via Maryland Relay.
 
If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division, at 410-767-4850 or Application.Help@maryland.gov. 

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.



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