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Manager of Investigations and Disciplinary Actions

Program Manager I

Recruitment #23-005476-0004


The Maryland State Department of Education is dedicated to supporting a world-class educational system that prepares all students for college and career success in the 21st century. With excellent stewardship from our divisions, we oversee State and federal programs that support the needs of a diverse population – students, teachers, principals, and other educators throughout Maryland.


State Salary Grade 19


Nancy S. Grasmick Education Building
200 W. Baltimore Street
Baltimore, MD 21201


Working under the direction of the Director of Certification in the Division of Educator Certification and Program Approval, the main purpose of this position is to direct and coordinate all activities associated with the process of taking disciplinary action on a Maryland Educator Certificate, the disqualification of substitutes in Maryland, and the employment history review process required by Md. Code, Education §6-113.2.

This Management position is responsible for developing and monitoring the policies and procedures associated with taking disciplinary action on a Maryland Educator Certificate and disqualifying substitutes to ensure the processes are carried out in an equitable and objective manner in accordance with State regulations. The Manager will investigate allegations that may lead to the denial, suspension, and/or revocation of a Maryland Educator Certificate by gathering evidence to support the Department’s recommendation for disciplinary action; presenting testimony in administrative hearings; and communicating with the educator at every step of the process. 

The Manager will also provide support to local education agencies (LEAs) responsible for recommending action to the State Superintendent, including providing regular technical assistance and training to offices of human resources. 

Position Responsibilities: 
• Coordinates the implementation of Code of Maryland Regulations 13A.12.05 Suspension and Revocation 
• Prepares formal documents on behalf of the Maryland State Department of Education 
• Provides guidance and makes recommendations to the Director of Certification and Assistant State Superintendent of Educator Certification and Program Approval regarding the type and length of disciplinary action based on the regulations and evidence collected during an investigation 
• Attends relevant training as required to keep abreast of changes in laws and regulations that impact the disciplinary action process 
• Independently coordinates all activities associated with the process of denying or taking action on an educator certificate 
• Supervises the Administrative Officer assigned to support the disciplinary action arm of the certification office 
• Works with the LEAs’ offices of human resources, as well as other LEA personnel, to provide support and answer questions related to disciplinary actions 
• Provides training as required for staff in the Division of Educator Certification and Program Approval 
• Works closely with legal counsel to investigate, prepare, and present cases of disciplinary action 
• Analyzes reports, records, and relevant specialized and/or technical documents to determine the extent and nature of any violation of regulation by a Maryland educator or applicant for certification 
• Investigates complaints and reports from LEAs, nonpublic schools, national data repositories, law enforcement agencies, and other sources to determine potential violations of laws or regulations that would warrant disciplinary action on a certificate 
• Collects and maintains accurate records and case files 
• Coordinates the process of uploading case records to The Educator Application and Certification Hub (TEACH) 
• Coordinates the process of notifying the National Association of State Directors of Teacher Education and Certification (NASDTEC) Educator Clearinghouse of any disciplinary action taken in Maryland


Education:   A Bachelor’s degree from an accredited college or university.

Experience: Five years of professional educational experience related to licensure/certification, operations and compliance, laws and regulations, criminal justice, investigatory work, or law enforcement work.

1. Candidates may substitute the possession of a Master’s degree at an accredited college or university in a field related to the position for two years of the required experience.
2. The required field of education and experience are unique for each option and are established by MSDE in accordance with Education Article, Section 2-104 of the Annotated Code of Maryland.  The specific education and experience qualifications for each position are on record in the MSDE Office of Human Resources.


Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

• Knowledge of the Code of Maryland Regulations governing educator certification
• Knowledge of the processes associated with hearings at the Office of Administrative Hearings
• Knowledge of investigative techniques and reporting
• Ability to understand, interpret, apply, and explain relevant statutes,  regulations and policies associated with educator certification disciplinary action




Applicants are subject to a criminal background investigation in accordance with the federal Family Law Article, Section 5.5.  


APPLICANTS MUST UPLOAD A RESUME WITH THE COMPLETED APPLICATION FOR CONSIDERATION. Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be placed on the eligible (employment) list for at least one year.



Note: This recruitment is open to current MSDE employees only.
It is preferred that applicants complete the MD State Government online application for employment, as well as upload a Resume. The application must clearly demonstrate that the applicant meets the minimum qualifications for the position. If you are unable to apply online, paper applications can be obtained from the link below and mailed to MSDE Office of Human Resources, 200 W. Baltimore Street, Baltimore, MD 21201. If there is a supplemental questionnaire, this must be completed and sent in with your paper application, if you are unable to apply online. 

All application materials must be received in our office by the closing date. Postmarks will not be accepted. Applications must be complete to be considered including all related job duties, even if those are also listed on an attached resume. Additional required materials may be uploaded with the online application or mailed to the address listed. 

Inquiries can be made to 410-767-0012, TDD 410-333-3045. Appropriate accommodations can be made for individuals with disabilities. 

If you have difficulty with your user account or have general questions about this online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850. TTY Users: Call via Maryland Relay. 

Proof of eligibility to work is required in compliance with the Immigration Reform and Control Act. Any misrepresentation of academic or experience requirements for this position may result in non-selection or termination of employment. 

As an equal opportunity employer, Maryland is committed to recruiting, retaining, and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. 

We thank our Veterans for their service to our country.

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