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Deputy Chief of Field Operations


Recruitment #23-005473-0015



When you join the Maryland Department of Human Services (DHS), you join a team of more than 5,000 employees across the state dedicated to positively changing the lives of more than 1 million Marylanders each year. We do this by providing economic support, preventive services, and caring for children and adults. 

We aim to deliver services so that we more quickly meet the needs of the people we serve. At DHS, we grapple with hard questions to find new ways to foster a culture of bold innovation. We do this to ensure that in Maryland, we leave no one behind. 

This is a Management Service position that serves at the pleasure of the Appointing Authority.

This position has been reposted.  Applicants that already applied, do not need to reapply. 




Department of Human Services 
Division of Administrative Operations
311 W. Saratoga St.
Baltimore, MD 21201

Main Purpose of Job

This position functions as the Deputy Chief of Field Operations and has oversight for four (4) operational units, Property Management, Faciltiies Management, Security and Public Safety amd the Baltimore City Field Office. The incumbent also serves as the Division's Legislative Liasion and the Department's Record Retention Coordinator. 


Property Management 

  • Directs and coordinates the day to day operations of the Property Management Unit..
  • Oversees the management of the Department's lease portfolio that includes sixty-eight (68) facilities and six (6) parking leases. Ensures adherence to all aspects of the leases. 
  • Oversees facility planning, forecasting, space planning, building renovations/repairs, space audits for lease planning and lease renewals. 
  • At all times, the incumbent will provide customer service to both internal and external customers that meets or exceeds the standard set by the Department..
  • Works with the DHS Risk Administrator in resolving building issues related to air quality, building safety and the Americans with Disabilities Act (ADA) requirements.
  • Oversees the progress of renovation and repair projects to ensure that timelines projects are completed in accordance with the procured timelines..
  • Ensures the timely and appropriate budgetary funding for leases and building projects. Works directly with the appropriate Budget Office staff.

Baltimore City Field Office 

  • Directs and oversees the Administrator for the DAO Field Office in the implementation and coordination of operational procedures and processes. This office emulates the operations of the Division of Administrative Operations and is responsible for twelve (12) local departments of social services facilities.

Facilities Management 

  • Directs and oversees the Facilities Management Administrator in the overall care and maintenance of DHS' central office(s), Legislative Suite in Annapolis, Bureau of Long-Term Care in Catonsville, MDTHINK in Linthicum, Maryland and DHRIS in Middle River, Maryland. 
  • Ensures that daily inspections are conducted and that routine and preventative maintenance is performed in accordance with the contract agreement. 

Security & Public Safety 

  • Responsible for safeguarding the Department's employees and customers from any potential injuries or incidents that might occur within the twenty-four (24) local departments and central office locations.
  • Oversees the day to day operations of security procedures, monitors the security personnel contracts and continually assesses the security requirements for the Department. 
  • Conducts annual inspections of the Department's sixty-eight (68) facilities, investigates risk management concerns and implements the appropriate preventative actions/mandates


  • Responsible for reviewing and reporting documentation to the MD Department of the Environment regarding the Department's Recycling Initiative.
  • Ensures that DHS is compliant and meets or exceeds the standards and goals set forth in the Maryland Recycling Act. 

Legislative Liaison 

  • Reviews proposed legislation to determine the impact (if any) on the Division and make written responses and or recommendations. 
  • Manage the process for responding to audit inquiries for the Department of Legislative Services, MD General Services and the Office of the Inspector General and other entities performing audits on the Division. 

Special Projects 

  • Responsible for the timely completion and implementation of projects as directed by the Chief, DAO. Independently researches, compiles information and formulates the best option (s) for execution. 


Education: Possession of a Bachelors’ degree from an accredited four-year college or university, preferably in Business Administration, Business Management, or in a related field.

Experience: Five years of professional experience, one year of the required experience must have been in property management.


 1. Candidates may substitute the possession of a Bachelor’s degree from an accredited college or university and seven years of experience in administrative, professional or technical work, two years must have involved supervision of other employees or exercising responsibility for program development, for the required experience.

 2. Candidates may substitute graduate level education at the graduate level at an accredited college or university at the rate of 30 credit hours on a year-for-year basis for up to six years of the required non-supervisory general experience.

 3. Candidates may substitute U.S. Armed Forces military service experience at a rank of Corporal/Petty Officer or higher as a commissioned officer in Administrative Officer classifications or Administrative Officer specialty codes in the General, Administrative, Clerical, and Office Services field of work on a year-for-year basis for the required experience, two years must have been in an administrative supervisory or consultative capacity.


The ideal candidate will possess the following:
  • Three years knowledge and relevant experience in facilities management and budget management.
  • Three years progressively responsible experience in project management and phasing of property management projects.
  • Two years developing strategic plans and Standard Operaring Procedures.


Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.  We will not consider information submitted after this date.  Successful candidates will be placed on the employment (eligible) list.  The resulting list may be used for future vacancies with this agency or other state agencies.


As an employee of the State of Maryland, you will have access to outstanding benefits, including: health insurance, dental, and vision plans offered at a low cost. CLICK ON THIS LINK FOR MORE DETAILS:   STATE OF MARYLAND BENEFITS

·       Personal Leave - new State employees are awarded six (6) personnel days annually (prorated based on start date).

·       Annual Leave - ten (10) days of accumulated annual leave per year.

·       Sick Leave - fifteen (15) days of accumulated sick leave per year.  

·       Parental Leave - up to sixty (60) days of paid parental leave upon the birth or adoption of a child.

·       Holidays - State employees also celebrate at least twelve (12) holidays per year.  

·       Pension - State employees earn credit towards a retirement pension.

·       Positions may be eligible for telework.


Online applications are STRONGLY preferred.  If the online application process is not available, please send your paper application and resume to: Department of Human Services, HR Office, Attention: Kendra Young, 311 West Saratoga Street, First Floor, Baltimore, Maryland 21201.

Or, email Voice 410-767-0603, toll-free: 1-800-332-6347.  If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division, at 410-767-4850 or

Do not submit unsolicited documentation.

The paper application must be received by 5 PM on the closing date for the recruitment. 

TTY Users: call via Maryland Relay, 1-800-925-4434.

As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.

Bilingual applicants and  people with disabilities are encouraged to apply.

We thank our Veterans for their service to our country and encourage them to apply.

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