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ADMINISTRATIVE PROGRAM MANAGER II

Assistant Director of LGA

Recruitment #23-005473-0002

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Introduction


The Maryland Department of Human Services (DHS) is the state’s primary social service provider, serving over one million Marylanders annually.  The Department, through its 24 local departments of social services, aggressively pursues opportunities to assist people in economic need, provide preventive services, and protect vulnerable children and adults in each of Maryland’s 23 counties and Baltimore City.  DHS works in every community in Maryland to positively impact the lives of Marylanders. 

This is a Management Service position and serves at the pleasure of the Appointing Authority.

GRADE

20

LOCATION OF POSITION

Howard County Department of Social Services
9780 Patuxent Woods Drive
Columbia MD 21046

Main Purpose of Job

To serve as the Agency's Assistant to the Director. To ensure the effective, safe, and efficient use of all material resources and the delivery of quality services to the public. To manage the overall function of the agency in the Director's absence. To manage all change initiatives to include: researching, designing and implementing promising practice for FIA and child and adult welfare. To manage all daily operations of the building, fleet, technology, personnel, procurement, finance and emergency management that ensures smooth operations of the department. To provide excellent customer service through efficient management of personnel, automation and property. To provide a safe and comfortable facility. To maintain quality assurance for all agency programs. To orchestrate all strategic planning efforts, performance quality improvement, accreditation as well as analysis of departmental statistical information. To develop community partnerships that give rise to local program development. To oversee the budgeting and accounting process to include: researching and acquiring grant funding to supplement state and county funds; to understand alternative funding sources for optimal enhancement of services. At all times, the incumbent will provide customer service to both internal & external customs that meets or exceeds the standards set by the Department.

POSITION DUTIES

Directs and coordinates all activities of an agency program or programs generally found in most agencies, such as general administrative services, legislative and governmental affairs, management analysis, research and development, or public information.

Assists the Director in managing the operations of the agency; manages and monitors all agency budgets funded by state, federal, county and grants.

Manages all administrative support services (i.e. mail, equipment, facilities, fleet, inventory, procurement, etc.) to ensure effective operations of the agency.

Leads, manages, and directs through supervision Finance Officer and Computer Network Spec Supervisor to ensure maintenance and improvement of program operations.

Manages the agency Human Resources functions to ensure compliance with the Merit System Laws, rules, policies and procedures, and any Memorandum of Understanding (MOU) collective bargaining instrument in place.

Ensures proper internal controls are in place; manages and leads all audit activities and addresses audit findings to avoid repeat findings.

Directs all Administrative Support Services, such as Continuity of Operations Plan (COOP) and fiscal management of Emergency Operations, ensures submission of allowable expenditures and oversees Emergency Shelter Operations.Establishes overall policies and procedures for the program(s), oversees implementation and approves revisions.

Establishes program goals, standards, and controls to meet program objectives.

Oversees and manages the personnel and financial resources of the program(s).

Develops short and long-range plans for program operations and resources.

Determines organizational structure and staffing needs of the program(s).

Oversees development and training of program staff.

Plans, coordinates, supervises, and evaluates the work of subordinate supervisors.

Represents the department in a liaison capacity with managers and officials of other agencies concerning program activities.

Performs other related duties.

MINIMUM QUALIFICATIONS

Education: Possession of a Bachelors’ degree from an accredited four-year college or university, preferably in Business Administration, Business Management, Accounting.

 Experience: Five years of experience in administrative staff or professional work, three years of the required experience must have been in budget development, monitoring, and reporting and in supervisory capacity.

NOTES:

 1. Candidates may substitute the possession of a Bachelor’s degree from an accredited college or university and seven years of experience in administrative, professional or technical work, two years must have involved supervision of other employees or exercising responsibility for program development, for the required experience.

 2. Candidates may substitute graduate level education at the graduate level at an accredited college or university at the rate of 30 credit hours on a year-for-year basis for up to six years of the required non-supervisory general experience.

 3. Candidates may substitute U.S. Armed Forces military service experience at a rank of Corporal/Petty Officer or higher as a commissioned officer in Administrative Officer classifications or Administrative Officer specialty codes in the General, Administrative, Clerical, and Office Services field of work on a year-for-year basis for the required experience, two years must have been in an administrative supervisory or consultative capacity.

SELECTIVE QUALIFICATIONS

Applicants must meet the selective qualification(s) to be considered. Include clear and specific information on your application regarding your qualifications.

One-year experience working in Federal, Government, or State sector.

One-year experience using Google Workspace and Microsoft Office Suite.

One year experience in an administrative or professional work setting that includes program management, data entry, computer experience. Procurement, finance, auditing, and HR experience.

DESIRED OR PREFERRED QUALIFICATIONS

Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

One year of experience working with budgets for a Local Dept. of Social Services, the Maryland Department of Human Services or other State agency.  

One year of experience working with computer applications/software used in developing and monitoring budgets and work processes such as Excel and/or Access.  

Experience with planning, organizing, staffing, leading and monitoring organizational plans and achievement of goals. Knowledge of Federal and State audit processes, requirements and internal controls.

 

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. 

All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be placed on the eligible (employment) list for at least one year.

BENEFITS

As an employee of the State of Maryland, you will have access to outstanding benefits, including: health insurance, dental, and vision plans offered at a low cost. CLICK ON THIS LINK FOR MORE DETAILS:   STATE OF MARYLAND BENEFITS

  • Personal Leave - new State employees are awarded six (6) personnel days annually (prorated based on start date).
  • Annual Leave - ten (10) days of accumulated annual leave per year.
  • Sick Leave - fifteen (15) days of accumulated sick leave per year. 
  • Parental Leave - up to sixty (60) days of paid parental leave upon the birth or adoption of a child.
  • Holidays - State employees also celebrate at least twelve (12) holidays per year. 
  • Pension - State employees earn credit towards a retirement pension.

FURTHER INSTRUCTIONS

Online applications are STRONGLY preferred. If you are not able to apply online, please send your paper application and supplemental questionnaire (if applicable) to: Attention: Dana Brunson, DHS Howard County Department of Social Services, 9780 Patuxent Woods Drive, Columbia, MD 21046. 

All mailed documents must include the applicant's name and the job number and must be received by 5 p.m. on the closing date. Resumes will NOT be accepted in lieu of completing the application.

Application inquiries may be directed to dana.brunson@maryland.gov.

TTY  Users: call via Maryland Relay

We thank our Veterans for their service to our country and encourage them to apply.

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.

If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850 or Application.Help@maryland.gov. 

Appropriate accommodations for individuals with disabilities are available upon request by calling: 410-767-1251 or MD TTY Relay Service 1-800-735-2258.

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.




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