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IT OPERATIONS & PRODUCTION MANAGER

IT Assistant Director I

Recruitment #23-004490-0007

Introduction

If you are looking for a role in the spotlightthen do not work here!

 

ON THE CONTRARY…

Do you like technology?  Do you like money?

Do you want the chance to be important behind the curtains?

Try out for the one and only Production Manager role at the 

Maryland State Treasurer’s Office!

GRADE

20  (Salary Guidelines apply for State employees)

LOCATION OF POSITION

Annapolis, MD

Main Purpose of Job

The State Treasurer’s Office (STO) is a Constitutional Office in the Executive Branch of Maryland State government. The STO IT Division supports the Maryland State Treasurer’s Office’s statutory responsibility to receipt, disburse, and reconcile moneys of the State, as defined in Article VI, Section 3, of the State Constitution. The IT Division plans, builds, programs, manages and supports all of the technology platforms that are used by the Maryland State Treasurer's Office. Currently, our agency runs in a hybrid platform architecture that includes an IBM AS400 with in-house developed programs operating in tandem with Microsoft Azure Cloud based commercially developed software, providing the agency with highly customized applications that address specific and unique needs.

POSITION DUTIES

This position serves as the IT Operations and Production Manager, providing oversight for the unique operational components of STO IT production (e.g., check processing, electronic funds transfers, and reconciliation reporting for the State). This position is the business liaison between STO IT operations and 1) the different divisions in STO utilizing specialized IT services, 2) other Maryland agencies with MOUs for specialized IT financial services, and 3) contracted banks and external financial institutions with proprietary systems, all doing business with the State of Maryland.  The incumbent supervises operations activities for the State Treasurer’s Office payment and receipt systems, and works closely with the Treasury Management division in the overall bank-to-book reconciliation of the State’s cash. The incumbent must be able to analyze and resolve exception processing situations with sound knowledge and interpretative judgment for both acute and long term issues. The incumbent collaborates with application subject matter experts to implement change management and quality assurance tasks related to IBM and Microsoft platforms, as well as other production systems utilized. The incumbent participates in strategy and implementation planning connected to the Division’s 5-year Plan in order to leverage technology changes to improve efficiency and effectiveness of the STO’s critical operations and core obligations.

This position supervises in-house operations staff and supports contractors with wide-ranging knowledge in data multi-file transfer, and processing concepts and tools such as D365 CRM and F&O Modules, SharePoint, and PowerBI, ensuring the availability, reliability and efficiency of IT production systems.

DESIRED OR PREFERRED QUALIFICATIONS

This is an at-will Management Service position which serves at the pleasure of the Maryland State Treasurer.

Ideal candidates should be able to show demonstrated ability to communicate with various audiences at different levels of technical understanding; and demonstrated ability to establish and maintain effective working relationships with management, IT colleagues, end-users, vendors, and vested external partners.  Applicants should be prepared for a challenging role that will support effective visionary solutions needed to keep IT systems consistent with cutting-edge technology in the financial arena.

Ideal qualifications include:

  • Bachelor’s degree from an accredited college or university in Information Systems Management or other related field
  • Relative experience in data management, system administration and/or enterprise application management
  • Experience working in or supporting a production environment, especially those dealing with financial transactions or financial operations; leading projects; and collaborating with business peers.

Preferred qualifications for this role include

  • Technical expertise or working knowledge of Microsoft Dynamics 365 CRM and/or F&O modules
  • Experience with financial applications and file formats, including BAI files, AFP codes and EDI files
  • Familiarity with IBM i5 or other midrange database systems
  • Experience with data migration and change management
  • Experience exercising appropriate judgment and managing multiple projects or priorities in a demanding structured environment
  • IT Experience supporting a Treasury Department, Commercial Bank Operations, or Corporate Accounting Department

Selection Plan

 

 

 

LIMITATIONS ON SELECTION

Candidates must be willing to work onsite at the Annapolis location.  

SPECIAL REQUIREMENTS

Candidates must be able to lift and carry 50 pounds.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

 

 

 

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

BARGAINING UNIT STATUS

Exempt

BENEFITS

  WHY WORK FOR THE STATE OF MARYLAND? 

This is a full-time position with full State employment benefits. The agency currently supports a hybrid telework environment. Candidates should be willing to work in the office 3 days per week after a probationary training period is complete. 

  • Job stability and pinnacle experience (we are a Constitutional Office)
  • Work-life balance
  • Ability to make your mark through public service
  • Predictable hours and hybrid teleworking schedules
  • Paid holidays 12-13 per year
  • Generous paid leave package (annual, sick, personal and compensatory leave)
  • State Pension ("defined benefit" plan)
  • Tax-deferred supplemental retirement savings plans (401(k) and 457 plans) with $600 State match per year!
  • Free parking
  • Comprehensive, subsidized health, dental and prescription plans with little to no deductibles, free generic prescriptions, and free preventative health services
  • Flexible Spending Account plans for Health Care and Daycare
  • State Employees Credit Union
  • Direct Deposit

FURTHER INSTRUCTIONS

Candidates will be subject to a background investigation to include credit and criminal history.  Please upload a current copy of your resume with your application.  Electronic application is strongly preferred; however, if you do not have access to a computer, you may send a copy of your resume by email to hr@treasurer.state.md.us or fax to 410-260-4090.  Any questions regarding this recruitment or the recruitment process may be directed to the STO Personnel Office at 410-260-7078.

 

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.


TTY Users:  Call via Maryland Relay



Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online
View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here.
Apply via Paper Application. You may also download and complete the Paper Application here.

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