IT QUALITY ASSURANCE SPECIALIST SUPERVISOR

• Plans, coordinates, supervises, and evaluates the work of the IT Quality Assurance Specialist in achieving short and long-term goals, training, and development goals, and completes all PEPS, timesheets, and leave requests within the required time limits. Trains IT Quality Assurance Specialists.

• Reviews information technology services including computer operations, technical services, security services, systems, programming, data entry, and related services for adherence to quality assurance standards, procedures, and documentation requirements.

• Reviews and approves application systems for adherence to quality assurance standards related to system design, development, testing, implementation, and maintenance.

• Prepares documents in support of the Quality Assurance program to include standards, procedures, and guidelines.

• Develops regular reports on information technology systems and services to ensure adherence to quality assurance standards.

Experience: Seven years of experience designing, developing, implementing and maintaining application systems and programs using generally accepted computer programming languages.

Notes:

1. Candidates may substitute graduation from an accredited high school or possession of a high school equivalency certificate and thirty credit hours from an accredited college or university in Computer Information Technology, Computer Science, Management Information Systems or other information technology-related field with course work in systems analysis and programming, operating systems, or information technology quality assurance for four years of the required experience.

2. Candidates may substitute graduation from an accredited high school or possession of a high school equivalency certificate and one year of experience designing, developing, implementing and maintaining application systems and programs using generally accepted computer programming languages for four years of the required experience.

3. Candidates may substitute experience operating computer systems; or scheduling, controlling input and output to process data on computer systems; or evaluating, implementing and maintaining computer hardware and software; or converting data from project specifications by developing program code using generally accepted computer programming languages on a year-for-year basis for a high school education.

4. Candidates may substitute the possession of a Bachelor's degree from an accredited college or university in Computer Information Technology, Computer Science, Management Information Systems or other information technology-related field with course work in systems analysis and programming, operating systems or information technology quality assurance and three years of experience designing, developing, implementing and maintaining applications systems and programs using generally accepted computer programming languages for the required experience.

5. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in Information Technology Management classifications or Information Technology Management specialty codes in the Information Technology field of work on a year-for-year basis for the required experience.

Please make sure that you provide sufficient information on your application (and on separate pages, if necessary) to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. 

We will not consider information submitted after this date.  Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the employment (eligible) list for at least one year.

The assessment will be a rating of your application based on your education, training, and experience as they relate to the requirements of the position. Therefore, it is essential that you provide complete and accurate information on your application. Please report all related experience and education. Please make sure that you provide sufficient information on your application (and on separate pages, if necessary) to show that you meet the qualifications for this recruitment.

For education obtained outside the U.S., you will be required to provide proof of the equivalent American education as determined by a foreign credential evaluation service. This list will be used by the DJS hiring agency to select employees.

STATE OF MARYLAND BENEFITS

Online application process is strongly urged. However, if you are unable to apply on line you may mail a paper application and copy of license to the address below or fax a paper application and copy of license to the fax number below. If you choose to fax or use regular mail, you must include on each page of the attachment your First and Last Name, the Recruitment Number that is located at the top of the bulletin, and the last 4 digits of your SS#. The paper application, copy of the license and any additional pages you wish to attach to show how you meet the qualifications for this recruitment must be received by 5 pm, close of business, on the closing date for this recruitment.  No postmarks will be accepted. Incorrect application forms will not be accepted:

  Maryland Department of Juvenile Services

  OHR-Recruitment & Examination Unit

  217 E Redwood Street

  Baltimore, MD 21202

  Attn: Jakiraman Jones

  Fax number 410-333-4188

  TTY Users: call via Maryland Relay

Should additional information regarding this recruitment be required or if you have any questions regarding this recruitment, please contact DJS Office of Human Resources Attn: Jakiraman Jones at djs.careers@maryland.gov.  Include the Recruitment Title/Number that is located at the top of the bulletin.

The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies.