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MSP Emergency Dispatcher I

Recruitment #23-003785-0001

Introduction

This is a contractual, part-time recruitment.

 

It is important that all experience be fully documented. Failure to ANSWER ALL SUPPLEMENTAL QUESTIONS SPECIFICALLY AND ACCURATELY may cause the candidate to be rejected.

 

PLEASE FILL OUT THE APPLICATION COMPLETELY.

The application is part of the examination process. Your answers will determine your eligibility to participate in the next phase of the selection process.

Clearly describe your qualifications in detail. Credit cannot be given for education, training, experience, knowledge, skills, and abilities that you fail to indicate.

Do not leave any answer spaces blank; if a question does not apply, write "N/A".

Although you may attach a resume to further describe your qualification, it does not substitute for completing the application form. An incomplete application form may result in disqualification. Do NOT write "see resume" in your work history or responses to supplemental questions.

Failure to comply with these instructions may result in disqualification.

Read the Job Announcement carefully for specific filing instructions, supplemental questions, and final filing dates. 

GRADE

ASTD14

LOCATION OF POSITION

Maryland State Police
LaPlata Barrack
9500 Mitchell Road
LaPlata, MD 20646

Main Purpose of Job

The main purpose of the Maryland State Police Emergency Dispatcher I is to facilitate officer safety by monitoring police radio transmissions and utilizing all communications equipment towards that end.

POSITION DUTIES

Monitor and communicate with MSP and other public safety personnel via two-way multi-channel radios and maintain required documentation of same.

Utilize MILES/NCIC/NLETS to obtain, update, disseminate and accurately transmit information within the Department and to other law enforcement and criminal justice agencies. 

Utilize CAD system to insert compliant information for police services. 

Utilize telephone in a professional manner to provide necessary guidance and information to Department personnel and the general public. 

Performs other related duties.

MINIMUM QUALIFICATIONS

Education:  Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience:  Successful completion of the MSP training program.

DESIRED OR PREFERRED QUALIFICATIONS

Strong preference will be given to applicants who possess the following:


1. Four plus (4+) years of dispatching experience in a 911 (police/emergency) services environment utilizing a CAD (computer aided dispatch) system.

 

2. A combination of a 911 Center of (Fire, EMS, Police/emergency services) dispatching for a total of four (4) years education and/or experience.

 

Include clear and specific information on your application regarding your qualification(s). 

LICENSES, REGISTRATIONS AND CERTIFICATIONS

NOT APPLICABLE.

SPECIAL REQUIREMENTS

1. Applicants for positions this classification will be subject to an extensive background investigation prior to appointment.

2. Employees in this classification will be required to provide the employing barrack with a telephone number where they can be reached.

3. Employees in this classification are subject to substance abuse testing in accordance with Code of Maryland Regulations 17.04.09, Testing for Illegal Use of Drugs.

SELECTION PROCESS

Only candidates who meet the minimum qualifications will be considered for this classification. Therefore, it is essential that you provide complete and accurate information on your application. Successful candidates will be placed on the Eligible List categorized as BEST QUALIFIED, BETTER QUALIFIED or QUALIFIED and remain eligible for consideration for at least one year from the date of examination. The list will be used by the hiring manager to select employees. The list will be valid for one year.

EXAMINATION PROCESS

The examination will consist of a rating of your education, training and experience related to the requirements of the position. You may be required to complete a qualifications supplement, or the rating may be based on your application. Report all experience and education that is related to this position.

FURTHER INSTRUCTIONS

NOTE: Currently, applicants are limited to uploading one file. As a result, it is strongly urged that those applying upload ALL required and additional documents (undergraduate and graduate transcripts, resumes, etc.) as one file. If you are unable to apply online, you may submit an application via mail. The Maryland State Application Form can be found online.

Completed applications, required documentation and any required addendums may be mailed to:

Maryland State Police

Human Resources Division

1201 Reisterstown Road

Pikesville, MD 21208

ATTN: Tiffany R. Hazel

tiffany.hazel@maryland.gov

 

It is the policy of the Maryland State Police to comply with all applicable federal and state laws prohibiting employment discrimination and to provide equal employment opportunity to all employees and applicants for employment without regard to age, ancestry, color, gender, identity and expression, genetic information, marital status, mental or physical disability, national origin, race religious affiliation, belief or opinion, sex, sexual orientation or any other protected status.

 

 




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