MSP Emergency Dispatcher Trn
|Department||MSP - Field Operations Bureau|
|Date Opened||2/13/2023 3:18:00 PM|
|Filing Deadline||5/15/2023 11:59:00 PM|
|Salary||$43,660.00 - $66,668.00/year|
|HR Analyst||Tiffany Hazel|
This is a statewide recruitment for multiple vacancies across the State of Maryland. When applying, please only check the county/counties (locations) for which you are willing to accept employment.
It is important that all experience be fully documented. Failure to ANSWER ALL SUPPLEMENTAL QUESTIONS SPECIFICALLY AND ACCURATELY may cause the candidate to be rejected.
PLEASE FILL OUT THE APPLICATION COMPLETELY.
➢ The application is part of the examination process. Your answers will determine your eligibility to participate in the next phase of the selection process.
➢ Clearly describe your qualifications in detail. Credit cannot be given for education, training, experience, knowledge, skills, and abilities that you fail to indicate.
➢ Do not leave any answer spaces blank; if a question does not apply, write "N/A".
➢ Although you may attach a resume to further describe your qualification, it does not substitute for completing the application form. An incomplete application form may result in disqualification. Do NOT write "see resume" in your work history or responses to supplemental questions.
➢ Failure to comply with these instructions may result in disqualification.
➢ Read the Job Announcement carefully for specific filing instructions, supplemental questions, and final filing dates.
LOCATION OF POSITION
Main Purpose of Job
Duties include but are not limited to:
Monitor and communicate with MSP and other public safety personnel via two-way multi-channel radios and maintain required documentation of same.
Utilize METERS/NCIC/NLETS to obtain, update, disseminate and accurately transmit information within the Department and to other law enforcement and criminal justice agencies.
Utilize telephones in a professional manner to provide necessary guidance and information to Departmental personnel and the general public.
File and maintain METERS/NLETS messages, and various required logs associated with the communications center operations.
Interact with Department personnel, allied agencies and the general public.
Performs other related duties.
Education: Graduation from an accredited high school or possession of a high school equivalency certificate.
DESIRED OR PREFERRED QUALIFICATIONS
Strong preference will be given to applicants who possess the following. Include clear and specific information on your application regarding your qualification(s).
One year of dispatching experience in a 911 (police/emergency) services environment utilizing a CAD (computer aided dispatch) system.
One year of experience in a multi-faceted work environment using data entry keyboard functions and a multi-line telephone system.
A combination of one year of emergency dispatch training, education and/or experience.
In accordance with Section 2-204(b)(6) of the Public Safety Article, candidates for position in this classification will be subject to an initial drug screening and a complete criminal background investigation to include a polygraph examination before permanent appointment can be made. A criminal conviction may be grounds for rejection of the candidate.
Employees in this classification will be required to provide the employing barrack with a telephone number where they can be reached.
Employees in this classification are subject to substance abuse testing in accordance with Code of Maryland Regulations 17.04.09, Testing for Illegal Use of Drugs.
Only candidates who meet the minimum qualifications will be considered for this classification. Therefore, it is essential that you provide complete and accurate information on your application. Successful candidates will be placed on the Eligible List categorized as BEST QUALIFIED, BETTER QUALIFIED or QUALIFIED and remain eligible for consideration for at least one year from the date of examination. The list will be used by the hiring manager to select employees. The list will be valid for one year.
The examination will consist of a rating of your education, training and experience related to the requirements of the position. You may be required to complete a qualifications supplement, or the rating may be based on your application. Report all experience and education that is related to this position.
NOTE: Currently, applicants are limited to uploading one file. As a result, it is strongly urged that those applying upload ALL required and additional documents (undergraduate and graduate transcripts, resumes, etc.) as one file. If you are unable to apply online, you may submit an application via mail. The Maryland State Application Form can be found online.
Completed applications, required documentation and any required addendums may be mailed to:
Maryland State Police
Human Resources Division
1201 Reisterstown Road
Pikesville, MD 21208
ATTN: Tiffany R. Hazel
It is the policy of the Maryland State Police to comply with all applicable federal and state laws prohibiting employment discrimination and to provide equal employment opportunity to all employees and applicants for employment without regard to age, ancestry, color, gender, identity and expression, genetic information, marital status, mental or physical disability, national origin, race religious affiliation, belief or opinion, sex, sexual orientation or any other protected status.