Skip to Main Content



Recruitment #23-002944-0002




MDH/Prevention and Health Promotion Administration, Infectious Disease Prevention and Health Services Bureau/Center for Maryland AIDS Drug Assistance Program, Baltimore, Maryland

Main Purpose of Job

The Center for Maryland AIDS Drug Assistance Program (MADAP) is a service unit within the Maryland Department of Health (MDH)'s Prevention and Health Promotion Administration (PHPA)’s Infectious Disease Prevention and Health Services Bureau (IDPHSB). The Center’s programs provide essential life-saving HIV medication, insurance premium assistance, and other services to eligible Marylanders who are living with HIV/AIDS. The Center’s principal goals are to improve access to HIV medication, increase adherence to medication regimens, and educate clients, with respect to the dynamic health insurance landscape.

This position will plan, coordinate, supervise, and evaluate MADAP’s Clinical Quality Management system and activities, in compliance with State and federal regulations, as well as with MADAP’s policies and procedures. This position will oversee infrastructure, program performance measurements, and Center-wide quality improvement. This position will also use data-driven focus and measurable outcomes to determine progress and make improvements which will ensure that the coordination of activities are aimed at improving client care, health outcomes, and client satisfaction. In addition, this position will establish standards and systems to measure and improve the performance of the Center. 

Additionally, this position will work with the Center Chief, as well as with other Deputy Chiefs, to ensure the design, development and execution of enhanced computing capabilities, data validity, collection, and reporting methods. Furthermore, this position will participate in organizational strategic planning and provide leadership for performance management and quality improvement policy development. Finally, this position will provide leadership and coordination for the improvement of essential Center functions, including evaluating the impact that system improvements have on client access to medication and health insurance. 


Qualified candidates must possess a Bachelor's degree in a behavioral health field from an accredited college or university, and at least 5 years of professional health services experience, including at least 2 years of health services experience at the managerial or supervisory level. Two years of professional health services experience must have been in strategic planning and management.


The desired candidate should have experience with quality improvement and quality management. The desired candidate should also have experience managing program data, including analyzing and synthesizing program data.

Additionally, the desired candidate should have experience collaborating with stakeholders, as well as experience with change management and implementing complex improvement projects. Finally, the desired candidate should have experience modifying protocols, in relation to quality and data collection.


This is a Management Service position and serves at the pleasure of the Appointing Authority. A resume must accompany your application.

Applicants who meet the minimum (and selective) qualifications will be included in further evaluation. The evaluation may be a rating of your application, based on your education, training and experience, as they relate to the requirements of the position. Therefore, it is essential that you provide complete and accurate information on your application. Please report all related education, experience, dates, and hours of work. Clearly indicate your college degree and major on your application, if applicable. For education obtained outside the U.S., any job offer will be contingent on the candidate providing an evaluation for equivalency by a foreign credential evaluation service prior to starting employment (and may be requested prior to interview). 

Complete applications must be submitted by the closing date. Information submitted after this date will not be added

Incorrect application forms will not be accepted. 

Candidates may remain on the certified eligible list for a period of at least one year. The resulting certified eligible list for this recruitment may be used for similar positions in this, or other, State agencies.



Online applications are highly recommended. However, if you are unable to apply online, the paper application (and supplemental questionnaire) may be submitted to MDH, Recruitment and Selection Division, 201 W. Preston St., Room 114-B, Baltimore, MD 21201. Paper application materials must be received by 5 pm, close of business, on the closing date for the recruitment, no postmarks will be accepted.

If additional information is required, the preferred method is to upload. If you are unable to upload, please fax the requested information to, 410-333-5689. Only additional materials which are required will be accepted for this recruitment. All additional information must be received by the closing date and time.

For questions regarding this recruitment, please contact the MDH Recruitment and Selection Division, at 410-767-1251.

If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division, at 410-767-4850 or

Appropriate accommodations for individuals with disabilities are available upon request by calling: 410-767-1251 or MD TTY Relay Service, at 1-800-735-2258.

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.

Powered by JobAps