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Director, Internal Audit & Quality Assurance


Recruitment #23-002731-0002


See yourself as part of an organization working to improve the lives of Marylanders everyday.

The Department of Human Services (DHS) is the state’s human services provider. DHS helps Marylanders buy healthy foods, pay energy bills, and obtain medical assistance. We also work to ensure that children, adults and families are stable and safe from abuse and neglect. Services are provided by DHS through the 24 Local Departments of Social Services which represent each of Maryland’s counties and Baltimore City. DHS employees serve more than 1 million Marylanders annually, working directly within the community to bring positive outcomes to Marylanders.

This position is a Special Appointment and serves at the pleasure of the Appointing Authority.




Maryland Department of Human Services
Child Support Administration
311 W. Saratoga Street
Baltimore MD 21201

Main Purpose of Job

The purpose of the Director’s position is to design, manage and oversee all audits, reviews, and attestations performed by internal audit and quality assurance staff, ensure that all audits, reviews and attestations are performed efficiently, effectively and in accordance with Generally Accepted Government Auditing Standards. Coordinate the external Audit functions for the Child Support Administration, evaluate current fiscal/management policies and procedures and recommend new and revised fiscal/management policies as a result in changes in technology and regulations. Serve as the managing director of all federal and state audits of Child Support (Internal Revenue Service, federal Office of Child Support Enforcement, Legislative, Single, Office of the Inspector General, etc.). Lead the development and implementation of corrective action plans to resolve audit findings both for Central and metro offices. This position is responsible for ensuring that the Administration remains in compliance with the Federal and State Guidelines by managing all audit functions specifically eight (8) Federal, State and Internal Audits and Reviews: (1) Maryland Data Reliability Audit (DRA), (2) Single Audit, (3) Self –Assessment Review, (4) IRS Safeguards, (5) Federal Certification , (6) Special Audits/Reviews, (7) Legislative Audit, and (8) Limited Cost Audit, plus additional ad hoc audits and reviews as mandated by internal officials. The position develops audit scope, methodology and statistical samples for all audit functions agency wide. The span of operation includes the DHS/CSA Central and the agency’s 24 local jurisdictions; to include Cooperative Reimbursement Contracts (CRA) in the Sheriff’s and State’s Attorney’s Offices as well as all contracts (approximately $100 million value).

This position is hybrid telework eligible.


  • Plan, organize and supervise the work of the Assistant Director, Program Reviewers and the Internal Auditors. Provide leadership, guidance and continuing professional education to professional staff. 
  • Exercise general direction over the professional staff of the Office. 
  • Design and implement work procedures, internal controls, and evaluate the operating efficiency and effectiveness of the Central Office Metro Offices and local Offices. 
  • Meets with CSA Executive leadership, representatives of financial institutions, auditors and vendors to discuss and resolve audit findings.
  • Serve as CSA liaison to the Federal Office of Child Support Enforcement (OCSE) on the Data Reliability Audit (DRA) review and corrective action plans.
  • Represent the Deputy Executive Director of Operations and/or present at meetings, conferences, etc., usually based on subject matter expertise. 
  • Provides information and data necessary for the completion of state and federal reports. Identifies best practices and new opportunities to advance CSA’s strategic agenda.


Applicants must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire. Please read all requirements before applying.

Education:   A Bachelor’s degree from an accredited college or university.

Experience: Nine years of experience in administrative, professional or technical work, four years must have involved supervision of other employees or exercising responsibility for program development.


1. Candidates may substitute graduate level education at an accredited college or university at the rate of 30 credit hours   on a year-for-year basis for up to two years of the required general experience.

2. Candidates may substitute additional professional or technical   experience in the administration of a human services program or experience conducting studies and analyses of programs, procedures, practices and organizations on a year-for-year basis for the required education.

3. Candidates may substitute U.S. Armed Forces military service experience at a rank of Corporal/Petty Officer or higher as a commissioned officer in Administrative Officer classifications or Administrative Officer specialty codes in the General, Administrative, Clerical, and Office Services field of work on a year-for-year basis for the required experience and education, two years must have been in an administrative supervisory or consultative capacity.


Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

  • Current Certified Public Accountant (CPA) or Certified Internal Auditor (CIA)
  • A Bachelor's degree in accounting from an accredited college or university or a Bachelor's degree from an accredited college or university with 30 credit hours in accounting and related courses, including or supplemented by 3 credit hours in auditing.
  • Two years of experience managing audit programs with monthly performance requirements including reporting the status of these audit programs to senior management.
  • One year of experience in data analytics specific to designing, implementing, validation testing, and translating the analytics to audit reports.
  • Three years of experience conducting financial and operational internal audits that include elements for finance and compliance, economy and efficiency, and program results.
  • Two years of experience in a lead auditor or supervisory role with demonstrated experience directing auditors.


Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties are required to possess a motor vehicle operator’s license valid in the State of Maryland.


Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.  It is important that you report all related education and experience that is relevant to this recruitment qualifications. We will not consider information submitted after this date.  Successful candidates will be placed on the employment (eligible) list.  The resulting list may be used for future vacancies with this agency or other state agencies.


As an employee of the State of Maryland, you will have access to outstanding benefits, including: health insurance, dental, and vision plans offered at a low cost. CLICK ON THIS LINK FOR MORE DETAILS: STATE OF MARYLAND BENEFITS

·       Personal Leave - new State employees are awarded six (6) personnel days annually (prorated based on start date).

·       Annual Leave - ten (10) days of accumulated annual leave per year.

·       Sick Leave - fifteen (15) days of accumulated sick leave per year.  

·       Parental Leave - up to sixty (60) days of paid parental leave upon the birth or adoption of a child.

·       Holidays - State employees also celebrate at least twelve (12) holidays per year.  

·       Pension - State employees earn credit towards a retirement pension.  


The online application process is STRONGLY preferred. If you are unable to apply online, you may mail a paper application and supplement questionnaire to: Attention: Heather Braddy, Department of Human Services, Recruitment Services Unit, 311 W. Saratoga Street, Room 141 Baltimore, Maryland 21201. 
All mailed documents must include the applicant's name and the job number and must be received by 5 p.m. on the closing date. Resumes will NOT be accepted in lieu of completing the application. 
If additional information is required, the preferred method is to upload. If unable to upload, please email requested information only to Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time. 
If you have any questions concerning this recruitment process for this position, please contact 410-767-7855. 
TTY Users: call via Maryland Relay.
If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division, at 410-767-4850 or 
As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.

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