ADMINISTRATOR III

The Maryland Department of Labor, (MDOL), Division of Unemployment Insurance is accepting applications from qualified candidates for the position of Administrator III. This recruitment will be used to fill current and future vacancies. The resulting eligible list will be maintained for one year after the closing date of the announcement. 

18

Baltimore, City

The Training and Education Manager for UI is accountable for overseeing the development and administration of MD UI's training initiatives. This role involves organizing, facilitating, and creating training materials and curricula for staff across the state and division. This position also supervises support staff within the unit.

As part of this role, it will support both e-learning and classroom training on the new functionalities available through BEACON. Additionally, it will assist in the creation, development, and implementation of DUI University, which is a comprehensive training program for the Division. Strives to ensure that all staff are trained in the latest best practices within the field, using the most advanced curricula available.  Develop training programs that are tailored to the needs of new programs or special projects. Coordinates with the technical team to provide access to new systems updates, and applications, for teaching and learning any new systems. To improve the knowledge base and overall job skills of current employees.  Provides ongoing training that includes time management, customer service, and other areas related to specific DUI BEACON functions. Additionally, assist in training new supervisors through the DUI University Forum to improve their interpersonal skills when dealing with employees under their supervision.  Provides assistance to managers and supervisors within units of DUI to develop training plans for underperforming employees as part of the Performance Improvement Plan (PIP) process.

Responsible for ensuring that all training adheres to federal and state laws, as well as LABOR-DUI policies and procedures.  In charge of creating and updating training materials, production protocols, operating guidelines, and presentations for stakeholders. I lead the development and delivery of engaging and effective training programs for various audiences. Works closely with managers, supervisors, and subject matter experts to produce the most current and informative training materials. Manage and supervise unit support staff.

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Six years of administrative staff or professional work.

Notes:

1. Candidates may substitute 30 college credit hours from an accredited college or university for each year up to four years of the required experience.

2. Candidates may substitute the possession of a Bachelor's degree from an accredited college or university and two years of experience in administrative staff or professional work for the required experience.

3. Candidates may substitute the possession of a Master's degree from an accredited college or university for the required experience.

4. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules, regulations, policy, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a year-for-year basis for the required experience.

Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

-Proficient in Microsoft Suite and Sharepoint.

-Ability to work independently.

-Five or  more years of training and/or curriculum writing experience.

-Experience with public speaking.

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.

All candidates are subject to a background check against files maintained by the Division of

Unemployment Insurance (Labor/DUI) to determine whether any monies are owed to Labor/DUI as a result of unemployment insurance overpayment/fraud. Any unpaid debt may have an impact on whether or not a candidate is offered employment.

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

The examination for this recruitment will be an evaluation and rating of the information provided on your application. Therefore, it is essential that the application is filled out completely and accurately, listing all relevant education and experience, addressing the specific qualifications shown above and submitting any required documentation (diploma, transcript, certification, license, etc.). Please include clear, detailed and specific information on your application regarding experience qualifications related to the minimum qualifications, desired, and/or selective qualifications of the position.

***Please note that your answers on the supplemental questionnaire must correspond to the information provided on your application to receive credit.

STATE OF MARYLAND BENEFITS

U.S. Military Veterans may qualify for additional bonus points towards certification. Any job offer will be contingent on the candidate providing a U.S. Military form DD 214 verifying honorable discharge from service prior to starting employment (and may be requested prior to interview). Permanent State employees do not need to submit proof of Veterans’ status. 

If you are unable to apply online, or encounter difficulty attaching required or optional documentation, You may contact Chevelle Wise 410-230-6293 or submit via email to chevelle.wise@maryland.gov. Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing.

PLEASE DO NOT FAX OR EMAIL UNSOLICITED DOCUMENTATION.

Completed applications, required documentation, and any required addendums may be mailed to:

MDOL Office of Human Resources
Attn: Administrator III (23-002588-0060) CW
1100 N. Eutaw Street, Rm. 100
Baltimore, MD 21201

The MD State Application Form can be found online

TTY Users: call via Maryland Relay

Maryland Department of Labor is an equal opportunity employer. It is the policy of MDOL that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability or veteran status.