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Seasonal Hourly Shift

Contact Station / Concession Attendant

Recruitment #23-002292-0010


Full-Time vacancies available

* Returning staff for the 2023-2024 season will receive an additional $0.25/hour 


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Vacancies for this position are currently located at the following locations:
  • Rocky Gap State Park (Allegany County)
  • Sandy Point (Anne Arundel County)
  • Elk Neck State Park (Cecil County)
  • Cunningham Falls State Park (Frederick County)
  • Gambrill State Park (Frederick County)
  • Gunpowder Falls State Park (Harford/Baltimore County)
  • Southern Maryland Recreational Complex (Prince George's County)
  • Fort Frederick State Park (Washington County)

Main Purpose of Job

The Contact Station / Concession Attendant position provides customer service for park visitors in contact stations and concessions buildings. Work is performed indoors and outdoors under various weather conditions. Applicants must be available to work weekends, evenings and holidays as scheduled.

Duties may vary for each facility and generally include, but are not limited to: 
  • Use of a computer and point-of-sale system to register campers, complete reports and sell park merchandise and passes for day use areas 
  • Provide visitors with park information and regulations within the park’s contact stations, stores, campground and day use areas 
  • Answer telephones and a communications radio 
  • Handle money and provide change 
  • Maintain and clean the concessions and contact station buildings, as well as litter pick up near facilities
  • Applicants must be able to lift 50 pounds 
  • Work can be physical in nature, requiring the ability to walk and stand for long periods of time, lift and carry heavy objects, do repetitive bending and stooping, and climb ladders


Qualifying candidates must meet the following:
  • Experience: At least 40 hours of customer relations experience and/or 40 hours of cash handling experience as indicated on application. Customer relations and cash handling experience includes but is not limited to professional or volunteer experience in retail, hospitality, service industry, administrative, or similar fields.
  • Education: Current high school student or possess a high school equivalency certificate.


1. Candidates may substitute classwork in public speaking on an hour-for-hour basis for the required experience.


Preference will be given to bilingual applicants, who are strongly encouraged to apply.


Employees in this classification may be assigned duties which require the operation of a motor vehicle, UTV or golf cart. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland and five points or fewer on their current driving record.


Applicants selected for employment may undergo an employment background investigation, including, but not limited to:  employment reference check, education verification, driving record check (if the position requires employees to drive a vehicle) and a criminal history check including fingerprinting.


Applicants who meet the minimum qualifications will be considered for this position. Therefore, it is important that you provide complete and accurate information on your application. Report all education and experience related to the essential functions of this position.

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must be provided prior to hire.


Contractual employees who work for an agency covered under the State Employee and Retiree Health and Welfare Benefits Program, have a current employment contract and work 30 or more hours a week (or on average 130 hours per month) may be eligible for subsidized health benefits coverage for themselves and their dependents. As a contractual employee, you will be responsible for paying 25% of the premiums for your medical and prescription coverage, including any eligible dependents you have enrolled. The State of Maryland will subsidize the remaining 75% of the cost for these benefits. You can also elect to enroll in dental coverage, accidental death and dismemberment insurance, and life insurance, but will be responsible to pay the full premium for these benefits.

Leave may be granted to a contractual employee who has worked 120 days in a 12 month period. This leave accrues at a rate of one hour for every 30 hours worked, not to exceed 40 hours per calendar year.

*Should benefits be available, this information will be discussed at the time of hire


The online application is strongly preferred. If you are unable to apply online, you may submit a paper application and supplemental questionnaire to: Department of Natural Resources, Human Resources, 580 Taylor Avenue, C-3 Annapolis, MD 21401. The Human Resources unit is not responsible for applications sent to any other address.

Faxed or e-mailed applications will not be accepted. Resumes will not be accepted in lieu of completing the application. 

If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at

Inquiries regarding this recruitment can be directed to Emilee Knott at

TTY Users: call via Maryland Relay 

Candidates with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country, and encourage them to apply. As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.

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