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RADIO TECHNICIAN II

Recruitment #23-000747-0001

Introduction

This is a position specific recruitment for the Maryland Department of Natural Resources, Natural Resources Police. This recruitment will be used to fill current vacancies for the position and may be used to fill future vacancies in the same classification/function. Future vacancies may also be filled via other recruitments. The resulting eligible list will be maintained for one year.

GRADE

ASTD12

LOCATION OF POSITION

306 Marine Academy Drive, Stevensville, MD (Queen Anne's County)

Main Purpose of Job

The main purpose of the position Natural Resources Police (NRP) Wireless Communications Unit Radio Technician II is to perform intermediate-level technical radio work focused on the installation, repair, and maintenance of transmitters, receivers, and related equipment in NRP patrol vehicles and vessels, all in accordance with Federal Communications Commission regulations. Radio Technician II is responsible for handling complex technical tasks and may also provide guidance and support to radio users including Natural Resources Police Officers, Maryland Park Service Rangers, Maryland Forestry Service Foresters and Firefighters, Maryland Wildlife and Heritage Wildlife Response Members and other smaller Department of Natural Resources (DNR) sub-groups. The position operates with moderate supervision from a higher-level Radio Technician Supervisor. One significant aspect of this role is being available for 24-hour on-call duty, which indicates the importance of maintaining reliable and efficient communication systems at all times for the Natural Resources Police and other subunits of the DNR and the commitment of DNR to maintaining power and backup solutions to the Maryland First statewide radio system. The primary focus of the Natural Resources Police Wireless Communications Unit Radio Technician II position is to ensure that the radio equipment and communication systems are functioning optimally and in compliance with regulations, allowing for efficient and reliable communication within the Natural Resources Police department.

POSITION DUTIES

The main purpose of the Natural Resources Police Wireless Communications Unit Radio Technician II position is to guarantee that radio equipment and communication systems are functioning optimally, compliant with regulations, and facilitating efficient and reliable communication within the Natural Resources Police department and other DNR subunits. The role involves handling complex technical tasks, providing technical support to radio users, and being available for 24-hour on-call duty to address emergency situations promptly.

Duties include but are not limited to: 
  • Install, Repair, and Maintain Radio Equipment: Perform intermediate-level technical radio work by installing, repairing, and maintaining transmitters, receivers, and related equipment in Natural Resources Police (NRP) patrol vehicles and vessels. Ensure that all equipment is in compliance with Federal Communications Commission regulations and industry standards.
  • Provide Technical Support: Offer guidance and technical support to radio users within the Natural Resources Police, including Natural Resources Police Officers, Maryland Park Service Rangers, Maryland Forestry Service Foresters and Firefighters, Maryland Wildlife and Heritage Wildlife Response Members, and other smaller Department of Natural Resources (DNR) sub-groups. Address any issues or concerns related to radio equipment promptly to ensure continuous and reliable communication.
  • Troubleshoot Complex Technical Issues: Demonstrate expertise in troubleshooting complex technical problems related to radio systems and equipment. Identify and diagnose issues efficiently to minimize downtime and maintain optimal communication capabilities.
  • Collaborate with Radio Technician Supervisor: Work closely with the Radio Technician Supervisor to coordinate tasks, receive guidance, and provide updates on projects and repairs. Maintain open communication to ensure seamless workflow and address any challenges effectively.
  • 24-Hour On-Call Duty: Be available for 24-hour on-call duty as required to promptly address any emergency situations or critical issues that may arise, ensuring continuous communication capabilities for the Natural Resources Police and other DNR subunits.
  • Compliance with Regulations and Standards: Adhere to all Federal Communications Commission regulations, NRP policies, and industry standards while installing, repairing, and maintaining radio equipment. Ensure that all work is performed in accordance with established safety guidelines.
  • Power and Backup Solutions: Assist in maintaining power and backup solutions for the Maryland First statewide radio system to ensure uninterrupted communication during emergencies and power outages.
  • Documentation and Record-Keeping: Maintain accurate records of work performed, including equipment repairs, installations, and maintenance. Update work orders and complete necessary agency paperwork and Workday documentation promptly and accurately.
  • Professional Development: Stay updated with advancements in radio technology and industry best practices through continuous learning and professional development. Attend relevant training sessions or workshops to enhance technical knowledge and skills.
  • Team Collaboration: Collaborate with team members and other stakeholders effectively to achieve common goals and ensure smooth communication system operations.

MINIMUM QUALIFICATIONS

Education:   Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Three years of experience in the repair of electronic communications equipment, two years must have included the repair of two-way FM radios.

Notes: 

1. Candidates may substitute the successful completion of a one year program of study in radio electronics at a recognized training school, trade school, or college for up to one year of the required general experience.

2. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Electronics Technician (Communications) classifications or Signal Corps, Aerospace Maintenance, or Data/Communications Maintenance specialty codes in the aviation communications field of work on a year-for-year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

  • Possession of either a Federal Communications Commission (FCC) General Radiotelephone Operator license (GROL), an FCC Ship Radar Endorsement, a National Association of Business and Educational Radio certificate, or an Associated Public Safety Communications Officer Incorporated certificate or an L-1 Certification from the Emergency Vehicle Technician Certification Commission, INC (EVTCC). Applicants should list their license or certificate number along with the expiration date on their application.
  • Knowledge of installation and testing of radio and other emergency electronic equipment.
  • Knowledge of radio transmitting and receiving practices. 
  • Knowledge of Federal Communications Commission rules and regulations governing commercial radio communications. 
  • Knowledge of National Electric Code and local codes and regulations for electrical wiring and installation of electronic equipment. 
  • Ability to safely operate and maintain manual and power tools.
  • Ability to use and maintain test equipment used to locate and detect malfunctions.
  • Ability to operate a motor vehicle in a safe manner in a variety of weather conditions to include severe weather in an emergency. 

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.

Employees in this classification must obtain General Radiotelephone Operator License from the Federal Communications Commission (FCC) and an L-1 Certification from the Emergency Vehicle Technician Certification Commission, INC (EVTCC) within a year of date of hire.

SPECIAL REQUIREMENTS

Candidates for this classification may be subject to a physical examination to determine their ability to perform the duties of the job classification.

Employees must be willing to travel statewide as needed with a provided vehicle. This may include after-hours travel and/or travel in inclement weather during an emergency. 

Eligible applicants will be subject to a background investigation. A conviction is not an automatic disqualifier. Erroneous, misleading, or fraudulent information on the application is sufficient grounds for rejection from the hiring process, removal from the eligible list, withdrawal of an offer of employment or immediate discharge. 

SELECTION PROCESS

Please make sure you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your minimum qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates may be ranked as Best Qualified, Better Qualified, or Qualified and placed on the employment (eligible) list for at least one year.

EXAMINATION PROCESS

Your application is part of the examination process. The examination will consist of a rating of your education, training, and experience related to the requirements of this position. The rating will be based on the information provided on your application. Therefore, it is important you provide all the experience and education related to this position completely and accurately.

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must be provided prior to hire.

BENEFITS

FURTHER INSTRUCTIONS

The online application is strongly preferred. If you are unable to apply online, you may submit a paper application and supplemental questionnaire to: Department of Natural Resources, Human Resources, 580 Taylor Avenue, C-3 Annapolis, MD 21401. The Human Resources unit is not responsible for applications sent to any other address.

Faxed or e-mailed applications will not be accepted. Resumes will not be accepted in lieu of completing the application.  

If you are having difficulty with your user account, need to make adjustments to a submitted application or have general questions about the online application system, please contact the MD Department of Budget and Management and direct your questions/comments/concerns to the Recruitment and Examination Division at Application.Help@maryland.gov.  

Inquiries regarding this recruitment can be directed to Emilee Knott at Emilee.Knott@maryland.gov.  

TTY Users: call via Maryland Relay  

Candidates with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country, and encourage them to apply. As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.




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