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IT TECHNICAL SUPPORT SPECIALIST I

Office of the Public Defender Employees Only Apply

Recruitment #22-004475-0001

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Introduction

•Internal Announcement  (Only Office of the Public Defender Employees apply)•

The Office of the Public Defender is a statewide independent agency charged with providing superior legal representation to indigent defendants.  The agency’s vision is Justice, Fairness and Dignity for All. Employees are committed to the core values of culture, excellence, client centered representation, tenacious advocacy, and are united in achieving the agency’s mission. 

The Office of the Public Defender has a centralized Information Technology headquarters office located in Anne Arundel County and numerous field locations to include local OPD offices, courthouses, local detention centers, and mental health hospitals.  

The Information Technology Division provides department-wide Cybersecurity tasks including research analysis, solution design, development, product installation, system integration, and root cause analysis of cyber threats and compromise to ensure OPD remains compliant and secure with the State of Maryland Information Technology Security Manual.

GRADE

16

LOCATION OF POSITION

Anne Arundel County
Information Technology Division
989 Corporate Drive
Linthicum, Maryland 21090

Main Purpose of Job

The Jr. Cybersecurity Analyst is involved in protecting OPD’s critical infrastructure. The Jr. Cybersecurity Analyst will be provided access to multiple toolsets for monitoring and reporting on the security status of the environment.

POSITION DUTIES

The Jr. Cybersecurity Analyst will be responsible for:
  •  Take a lead role in analyzing and eliminating vulnerabilities on our network security scans including (but not limited to): Work with the IT Teams to create a secure and resilient computing architecture.
  •  Monitor security/vulnerability alarms via centralized systems: respond and direct accordingly.
  •  Assist team members and internal clients to address complex security issues. 
  •  Assist with implementing OPD’S cyber education platform and testing.
  •  Assist with penetration testing, audits and vulnerability assessments.
  •  Provide on-going technology risk reporting, monitoring key trends and defining metrics to regularly measure control effectiveness.
  • Participate in incident response and forensic investigation activities. 
  • Perform regulatory compliance support and analysis activity in meeting Regulatory Compliance obligations with DoIT’s Security Manual.
  • Work with key business and IT teams to promote security initiatives, best practices, and general security awareness. 
  • Identify security improvements by assessing the current situation, evaluating trends, and anticipating requirements. 
  • Actively participate in collaborative planning activities as a member of the OPD Information Technology Department team, helping to drive achievement of departmental goals and objectives.
  •  Assist with IT procurements to ensure Cybersecurity practices are being followed.

MINIMUM QUALIFICATIONS

Experience: One year of experience maintaining and modifying operating systems for multipurpose, multi-tasking computers.

Notes:

1. Candidates may substitute thirty credit hours from an accredited college or university in Computer Information Technology, Computer Science, Management Information Systems or other information technology related field to include course work in machine or assembler computer languages, and operating system and data communication technology for multipurpose, multi-tasking computers for the required experience.

2. Candidates may substitute experience operating multipurpose, multi-tasking computer systems; or scheduling, controlling input and output or maintaining a tape library to process data on multipurpose, multi-tasking computer systems; or converting data from project specifications by developing program code using third generation computer programming languages; or designing, developing and maintaining communications networks on a year-for-year basis for a high school education.

3. Candidates may substitute the possession of a Bachelor's degree from an accredited college or university in Computer Information Technology, Computer Science, Management Information Systems or other information technology related field to include course work in machine or assembler computer languages, and operating system and data communication technology for multipurpose, multi-tasking computers for the required experience.

4. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in the Computer Systems Operations classifications or Computer Systems Operations specialty codes in the Information Technology field of work on a year-for-year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications:
Prior experience with cybersecurity performing high-visibility with tracking incidents, requests and issues. or a degree in cybersecurity.
Strong written/verbal communication skills and customer service oriented.
Must have foundational working knowledge of principles and practices of cybersecurity and network scanners/tools.
Must have strong knowledge of network security terminology and methodologies, including internet protocols and associated risk.
Must have well-developed analytical and problem solving skills.

LIMITATIONS ON SELECTION

LIMITED TO EMPLOYEES OF THE OFFICE OF THE PUBLIC DEFENDER ONLY

SPECIAL REQUIREMENTS

Employees in this classification may be subject to call-in 24 hours a day and, therefore, may be required to provide the employing agency with a telephone number where the employee can be reached.  

SELECTION PROCESS

It is essential that you provide complete and accurate information on your application.  Please report all related education, experience, dates and hours of work.  All information concerning your qualifications must be submitted by the closing date.  We will not consider information submitted after this date.  Applicants certified to list will receive eligibility for a period of one (1) year.

EXAMINATION PROCESS

The examination will consist of a rating of your education, training and experience related to the requirements of the position. You may be required to complete a qualifications supplement, or the rating may be based on your application. Therefore, it is important that you provide complete and accurate information on your application. Report all experience and education that is related to this position.

FURTHER INSTRUCTIONS

Online Applications Preferred. Please fax all paper applications and questionnaires to (410) 333-8134. 

Inquiries regarding applications and submitting paper applications can be directed to: Office of the Public Defender, Human Resources Division, 6 Saint Paul Street, Suite 1304, Baltimore, MD 21202; or by calling (410) 767-8500, toll free: 877-430-5187; TTY users call Maryland Relay Service 800-735-2258.  Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing. 

A paper copy of the MD State application form and questionnaire can be downloaded from the link below. 

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country and encourage them to apply.




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