SENIOR AGENCY RELATIONSHIP MANAGER
Administrator IV
Recruitment #22-002589-0031
Department | DGS Office of Real Estate |
---|---|
Date Opened | 9/15/2022 3:15:00 PM |
Filing Deadline | 9/29/2022 11:59:00 PM |
Salary | $62,493.00 - $100,547.00/year (based on qualifications and salary rules) |
Employment Type |
Full-Time
|
HR Analyst | Tammy Vehstedt |
Work Location |
Baltimore City
|
GRADE
LOCATION OF POSITION
This position is with the Maryland Department of General Services,
Office of Real Estate. This position is located at 300 W. Preston Street,
Baltimore, MD 21201.
Main Purpose of Job
POSITION DUTIES
Duties for this position include but are not limited to:
Project Manager for Major Agency Relocations
- Oversee consultant services contracts related to major agency
relocations and re-configurations to reduce lease footprints.
- Monitor costs associated with consultant services to ensure that
services are provided within budget provided by contractor.
- Work with commercial broker team, Chief of Lease Management and
Procurement to manage the relocation, lease termination and leased footprint
reductions.
- Sets goals and deadlines and oversees workflow of relocation
projects, office consolidations and termination projects handled by either Sr.
Agency Relationship Manager or another Agency Relationship Manager on the team.
- Coordinates workflow with administrators, directors, real estate
managers and other representatives of client agencies.
- Performs comprehensive review of agency space requests and
approves space standard waiver requests.
- Assists in the direction of the daily operations of the Lease
Procurement and Management unit.
- Develops and recommends new standards, methods of operation and
new technology to accomplish the mission of the agency.
Client Agency Liaison
- Develop cost and energy efficient, well-designed, flexible
office space that benefits using agencies and complies with DGS and Statewide
initiatives and directives.
- Review, analyze and monitor client agency and DGS lease
portfolios.
- Direct regular communication with client agency heads to
evaluate, discuss and make recommendations that improve and where appropriate
reduce real estate portfolios.
- Conduct regular physical assessments of client agency lease
portfolio footprint.
- Strategic participation during design, review and assessment of
renovation and construction planning.
- Provide ongoing feedback during transactions and interpretation
of lease terms to client agency heads.
Cultivate DGS Public Relations
- DGS liaison to client agencies, providing a single point of
contact with a thorough understanding of the client agency's real estate
operational needs and leased and real property portfolio.
- Initiate relationship building through ongoing knowledge of
client agency constraints, objectives, trends in client base, technological
initiatives, etc.
- Provide consistent and timely direction, support and assistance
throughout all transactions.
- Provide high level guidance to ARM staff and agency
representatives to direct cost savings measures. Act as intermediary
between agency representatives and the Chief.
- Seek out, utilize and share knowledge to enhance the most
efficient use of leased and State-owned office space through information
technology, alternative work site development, utilization strategies,
policies, and current trends in energy efficient design to assist client
agencies in developing flexible, economical work environments.
Lead Lease Procurement Process Transactions
- The Sr. ARM is the client agencies’ advocate throughout the
procurement cycle, from identification of needs to timely delivery of lease
commitments. DGS Lease Management maintains a tenant lease portfolio of
approximately 4.8 million square feet (350 leases) generating an average of one
hundred (100) Board of Public Works items annually. Each transaction requires
thirty-seven (37) process steps to completion and often spans an eighteen (18)
month or longer period.
- Oversee accurate and timely preparation of lease procurement
documentation and justification through coordination with key client agency
personnel and DGS commercial brokers, lease acquisition specialists,
construction technical manager.
- Ensure lease procurement documentation is compliant with COMAR
requirements.
- Key team member in development, review and evaluation of space
design plans in accordance with client agency operational needs and DGS space
standards and applicable local, statewide and national codes and standards.
- Guide client agency space planning efforts to identify and
utilize space efficiencies and costs saving initiatives as applicable to
operational leasing requirements.
- Liaison for client agency with DGS commercial brokers, lease
acquisition specialists, property owners.
- Develop and provide client agency scheduling and planning tools
that assist in adherence to construction project schedules, timely delivery and
acceptance of space, continuity of operations, furniture moves, and procurement
of necessary products and services needed in new and/or improved leased space.
- Develop policies and procedures that standardize transaction
process steps, status reporting and seamless delivery of information throughout
a transaction.
- Manage ongoing communication to client agency heads by
coordinating timely delivery of receivables to DGS contract brokers and lease
and real estate acquisition specialists.
Develop Training for Industry Standards,
Professional Practices and Procurement Law and Regulation
- Oversee and coordinate the current and future updates of
the Space Management Manual which guides and directs all lease management and
procurement activity.
- Interpret space design requirement through a thorough
knowledge of COMAR, LEED, energy conservation, State & Federal laws,
building codes, zoning, etc., as applicable.
- Develop and conduct a variety of training methodologies for
key client agency personnel to provide knowledge of Statewide lease efficiency
initiatives, energy conservation, LEED certification, DGS policies and
procurement processes, Request for Space, and state mandates for the reduction
of space.
MINIMUM QUALIFICATIONS
Experience: Nine years of experience in administrative staff or professional work. One year of this experience must have involved one or more of the following: the supervision of other employees, overseeing and coordinating the general operations of a unit, applying rules and regulations, or exercising responsibility for the development of policies or procedures.
Notes:
1. Candidates may substitute 30 credit hours from an accredited college or university for each year up to four years of the required experience.
2. Candidates may substitute the possession of a Bachelor's degree from an accredited college or university and five years of experience in administrative staff or professional work for the required experience. One year of this experience must have involved one or more of the following: the supervision of other employees, overseeing and coordinating the general operations of a unit, applying rules and regulations, or exercising responsibility for the development of policies or procedures.
3. Candidates may substitute additional graduate level education at an accredited college or university at the rate of 30 credit hours on a year-for-year basis for the required general experience.
4. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules, regulations, policy, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a year-for-year basis for the required experience.
SELECTIVE QUALIFICATIONS
Applicants must possess the following selective qualification(s) to be considered. Include clear and specific information on your application regarding all qualifications.
Two years of recent experience (within the past three
years) of facility project management, commercial property management and/or
commercial lease administration.
DESIRED OR PREFERRED QUALIFICATIONS
Strong preference will be given to applicants who
possess the following preferred qualifications. Include clear and
specific information on your application regarding all
qualifications.
LICENSES, REGISTRATIONS AND CERTIFICATIONS
SELECTION PROCESS
It is important that you provide complete and accurate
information on your application. Please include all experience and
education that is related to this position. All information concerning
your qualifications must be submitted by the closing date; information
submitted after the closing date will not be considered. Credit is given
for relevant part-time, temporary or volunteer experience based on the number
of hours worked per week; you must include the time spent on such
activities on your application.
Note that for any position requiring a college degree or college credit, you will be required to submit a college transcript prior to being offered a position. You may submit your transcript as part of the application process.
The examination for this position will consist of a rating of your education, training and experience related to the requirements of the position. Successful candidates will be placed on the employment eligibility list categorized as BEST QUALIFIED, BETTER QUALIFIED, or QUALIFIED. The eligibility list will be valid for one year and may be extended. The list will be used by the hiring authority to select employees for interviews. Eligible lists may be used to fill future vacancies of the same classification.
You MUST possess the minimum qualifications before you may be selected for a State job – verification will be completed upon hire. If you are scheduled to complete an educational or licensing requirement within six months of being placed on the eligibility list, you may participate in the selection process. Permanent State employees may also complete necessary experience requirements within six months of the date of being placed on an eligibility list.
Please note, selected candidates may be required to complete and successfully pass a State and Federal fingerprint background check prior to being hired.
You must be legally authorized under the United States Immigration Reform and Control Act to be hired in the position for which you apply.
BENEFITS
FURTHER INSTRUCTIONS
Contact tammy.vehstedt@maryland.gov or call 410-767-4986 with questions about this
recruitment. The on-line application process is STRONGLY preferred. Apply
online at www.dgs.maryland.gov - click on Employment on the left side of the
screen. If you are unable to submit your application online, please send
your paper application to: Human Resources, Dept. of General Services, 301 W.
Preston St., Suite 1311, Baltimore, MD 21201 by the closing date and
time. TTY Users: call via Maryland Relay
As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.