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ADMINISTRATIVE AIDE

Recruitment #22-002572-0035

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Introduction

If you are looking for an exciting career with great benefits, pension, generous leave, competitive salary, and the opportunity for advancement and professional growth, apply to join the DPSCS team today!

The Department of Public Safety and Correctional Services (DPSCS) is seeking dedicated candidates to fill important roles within our department. We are one of the largest departments in Maryland with nearly 12,000 employees and a budget of more than $1 billion. In order to fulfill our mission of promoting safety, we have increased security at our institutions while leading the way in innovative restorative justice projects that will help offenders reintegrate into society upon release.

As a member of the DPSCS team, you can have a fulfilling career, while also enjoying a wide range of benefits such as medical and dental coverage, paid time off (i.e. vacation, sick leave), becoming vested in the State pension, supplemental retirement options, and even joining the Maryland State Employees Credit Union.

GRADE

ASTD11

LOCATION OF POSITION

Frederick County
100 W. Patrick Street
Frederick, Maryland 21701

Talbot County
301 Bay Street
Suite 303
Easton, Maryland 21601

POSITION DUTIES

  • The main purpose of this position is to provide administrative and/or managerial support to a Regional Administrator/Program Administrator.  This position requires the incumbent to demonstrate sound judgment with regard to work-day occurrences and decision-making.  This position is consistent with the agency’s mission of supporting the people of Maryland in making communities safer.

  • Performs a variety of complex administrative duties, requiring comprehensive knowledge of the agency’s programs and administrative processes and procedures. Prepares professional correspondence for external and internal stakeholders, handling ordering invoicing and inventory control measures, and/or general office management duties. Exercises independent judgment and action, including making frequent decisions in accordance with delegated authority from the Regional/Program Administrator.  Maintains supervisor’s calendar, schedules appointments as directed and arranges travel/training schedules as necessary.

  • Relieves the Regional/Program Administrator of operational details by compiling, analyzing and summarizing data into concise form and preparing technical and confidential reports. Composes routine and complex correspondence. Records, prepares and distributes meeting minutes. Utilizes word processing, database and spreadsheet software applications in order to prepare reports, charts, graphs or other documents from rough draft, detailed instructions or corrected copy.

  • Maintains important and/or confidential records, logs, files in a variety of formats including electronic files and databases.  These records include personnel/medical files, investigative files, work schedules, expense accounts, grievances, personnel actions, hearings, employee benefits, etc.  Enters updates and verifies information using agency computer databases. Tracks receipt of various correspondence, monthly reports, audits, PEPs, etc. and follows up as necessary to ensure timely completion.

  • Works closely with agency employees, other agencies and with the general public. Receives telephone calls and visitors and arranges for appointments and interviews. Provides information regarding laws, rules, regulations, policies, and procedures governing the agency’s operations.

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Four years performing secretarial work or clerical work involving typing duties.

Notes:

1. Additional secretarial or clerical experience may be substituted on a year-for-year basis for the required education.

2. Thirty credit hours with a major in secretarial science or office technology from an accredited college may be substituted at the rate of thirty credits for one year of experience for up to two years of the required experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administration classifications or Administrative, Clerical, or Office Services specialty codes in the Administrative Support field of work on a year-for-year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

One year experience providing customer service in an office environment/setting.
One year experience utilizing computer applications such as Microsoft Office, Word, Excel.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

NOT APPLICABLE.

SPECIAL REQUIREMENTS

Demonstrated ability to accurately type on a keyboard on a personal computer at a minimum of forty words per minute may be required, depending on the specific requirements of the position.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

BENEFITS

FURTHER INSTRUCTIONS

Online applications are highly recommended. However, if you are unable to apply online, the paper application and supplemental questionnaire may be emailed to hr.recruitmentuser@maryland.gov or faxed to 410-484-5928. Paper application materials must be received in our office by the closing date for the recruitment.

If you are submitting additional information, the preferred method is to upload it with your application. All uploaded additional information must be received by the closing date and time. If you are unable to upload,
please email the requested information to hr.recruitmentuser@maryland.gov referencing the recruitment number in the subject line, or fax to 410-484-5928 (providing a cover sheet with your contact information,
recruitment name, recruitment number and the number of pages faxed). Only additional materials that are requested will be accepted for this recruitment.

For questions regarding this recruitment, please contact the Department of Public Safety and Correctional Services, HRSD-Recruitment Division at 410-585-3999.

Pandora Johnson

pandora.johnson@maryland.gov

If you are having difficulties with submitting your online application, please contact the DBM Recruitment and Examination Division at Application.Help@maryland.gov <Application.Help@maryland.gov> or
410-767-4850.

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruiting, retaining, and promoting employees who are reflective of the State's diversity.




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