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ADMINISTRATIVE SPECIALIST III

Contractual

Recruitment #22-002043-0095

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Introduction

The Maryland Department of Labor is accepting applications for the position of Administrative Specialist III within the Division of Occupational and Professional Licensing. The position is responsible for The position is responsible for the preparation and/or supervision of the preparation of management tools such as procedural manuals, statistical tables, charts (including work-flow and organizational charts) and performance measurement. 

GRADE

12

LOCATION OF POSITION

1100 N. Eutaw Street, Baltimore, Maryland 21201

Main Purpose of Job

The position is responsible for the preparation and/or supervision of the preparation of management tools such as procedural manuals, statistical tables, charts (including work-flow and organizational charts) and performance measurement. This position handles all correspondence and contact with the boards by complainants, licensees and citizens, and prepares final reports and suggests improvements for the advancement of the boards’ programs.

POSITION DUTIES

Duties of this position include, but are not limited to:

Supervises programs and exercises independent judgment and analysis to interpret complex administrative plans and policies for the boards. Manages the daily activities of the boards’ complaint process including exercising independent analysis of complaint operations, procedures, organization, and systems and recommends improvements when needed.

Schedules and prepares for monthly meetings of the boards complaint committee, including agenda preparation and documentation of actions taken and official complaint committee documentation. Provides initial evaluations regarding the adequacy and validity of complaints. Executes and communicates all board actions regarding complaints including requests for additional information and disciplinary actions for professional practices. Formulates final reports and effective recommendations based on analyses conducted with respect to the complaint process.

Assists in the management of all application and licensing processes for the boards. Evaluates credentials submitted by applicants to ensure licenses are issued in accordance with all applicable state laws as well as policies set forth by the department and makes decisions where authority is deferred by the board.

MINIMUM QUALIFICATIONS

Experience: Four years of experience in administrative staff or professional work.

Notes:

1. Candidates may substitute 30 college credit hours from an accredited college or university for each year of the required experience.

2. Candidates may substitute the possession of a Bachelor’s degree from an accredited college or university for the required experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer involving staff work requiring regular use of independent judgment and analysis in applying and interpreting rules and regulations in accordance with agency laws and policies on a year-for-year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

Strong preference will be given to applicants that possess the following. Include clear and specific information on your application regarding the qualification(s).

Ability to effectively communicate when testifying in a court of law or an administrative hearing

Ability to write detailed reports

Ability to multitask with overlapping Boards

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.

SPECIAL REQUIREMENTS

All candidates are subject to a background check against files maintained by the Division of Unemployment Insurance (LABOR/DUI) to determine whether any monies are owed to LABOR/DUI as a result of unemployment overpayment/fraud. Any unpaid debt may have an impact on whether or not a candidate is offered employment.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

RESUMES ARE NOT ACCEPTABLE AND NOT CONSIDERED IN THE SELECTION PROCESS.

All information concerning the qualifications, including any required documentation (diploma, transcript, certificate, etc.) must be submitted and received by the closing date. Information submitted after this date will not be considered.

For positions that require Bachelor/Master Degree etc:

Educational credentials from foreign countries must be evaluated by an approved education review service. This evaluation must be submitted prior to hire. For further information, you may call International Consultants of Delaware, Inc. (302) 737-8715 or World Education Services Inc. 1-800-932-3897 or (202) 331-2925.

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

The examination for this recruitment will be an evaluation and rating of the information provided on your application. Therefore, it is essential that the application is filled out completely and accurately, listing all relevant education and experience, addressing the specific qualifications shown above and submitting any required documentation (diploma, transcript, certification, license, etc.). Please include clear, detailed and specific information on your application regarding experience qualifications related to the minimum qualifications, desired, and/or selective qualifications of the position.

Successful candidates will be placed on the certified list categorized as Best Qualified, Better Qualified, or Qualified. The certified list will be used by Department of Labor for a period of one year.

BENEFITS

Contractual Benefits

Contractual employees who work for an agency covered under the State Employee and Retiree Health and Welfare Benefits Program, have a current employment contract and work 30 or more hours a week (or on average 130 hours per month) may be eligible for subsidized health benefits coverage for themselves and their dependents. As a contractual employee, you will be responsible for paying 25% of the premiums for your medical and prescription coverage, including any eligible dependents you have enrolled. The State of Maryland will subsidize the remaining 75% of the cost for these benefits. You can also elect to enroll in dental coverage, accidental death and dismemberment insurance, and life insurance, but will be responsible to pay the full premium for these benefits.

Leave Benefits

Leave may be granted to a contractual employee who has worked 120 days in a 12 month period. This leave accrues at a rate of one hour for every 30 hours worked, not to exceed 40 hours per calendar year.

FURTHER INSTRUCTIONS

The online application is STRONGLY preferred. However, if you are unable to apply online, or encounter difficulty attaching required or optional documentation, you may submit via mail or deliver in person. Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing.

If you are unable to apply online, or encounter difficulty attaching required or optional documentation, you may submit via mail or deliver in person. Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing.

PLEASE DO NOT FAX OR EMAIL UNSOLICITED DOCUMENTATION

Completed applications, required documentation, and any required addendums may be mailed to:

Maryland Department of Labor
Attn: Donna Watson 22-002043-0095
1100 N. Eutaw Street, Rm. 101
Baltimore, MD 21201

The MD State Application Form can be found online

For additional information, please contact Donna Watson at 410-230-6297 or via email at donna.langston@maryland.gov.

The Maryland Department of Labor is an equal opportunity employer. It is the policy of DL that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability or veteran status.





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