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OFFICE SECRETARY III

STATEWIDE RECRUITMENT

Recruitment #22-001362-0098

Introduction


The Maryland Department of Human Services (DHS) is the state’s primary social service provider, serving over one million Marylanders annually.  The Department, through its 24 local departments of social services, aggressively pursues opportunities to assist people in economic need, provide preventive services, and protect vulnerable children and adults in each of Maryland’s 23 counties and Baltimore City.  DHS works in every community in Maryland to positively impact the lives of Marylanders.  

This statewide recruitment is being conducted to establish a list of eligible candidates to be used to fill current and future vacancies occurring at the Department of Human Services Head Quarters and in our local offices throughout the State of Maryland. 

Telework options may be available for this position. Telework is at the discretion of the hiring authority and can be discussed during the interview process.

GRADE

ASTD10

LOCATION OF POSITION

STATEWIDE

Current vacancies at:

Baltimore City Department of Social Services,1910 N. Broadway, Baltimore, MD 21213.

Montgomery Office of Child Support, 50 Maryland Avenue, Rockville, MD 20850. 

Washington County Department of Social Services, 122 N. Potomac Street, Hagerstown, MD 21740.

POSITION DUTIES

An Office Secretary III is work providing secretarial support to an official, administrator or administrative staff. Employees in the Office Secretary III classification type on keyboards of personal computers using word processing software. Employees in this classification may supervise lower-level clerical employees.

Examples of Work:

Provides secretarial support to one or more officials, administrators or administrative staff;

Types manuscripts, correspondence, reports and other documents using a keyboard of a personal computer;

Relieves the supervisor of operational details by assembling, compiling and summarizing data into a concise form and preparing reports;

Drafts correspondence;

Receives telephone calls and visitors and arranges for appointments and interviews;

Provides information to callers in regard to laws, rules, regulations, operations and procedures governing the agency's operations;

Obtains material from a variety of sources to be used for articles, reports and speeches;

Maintains important and confidential records, schedules, expense accounts and office supplies;

Reads reports and summarizes information to facilitate the supervisor's review;

Types manuscripts, correspondence, statements, tables and forms from corrected copy, rough draft or oral instruction;

Opens, sorts, reads and distributes incoming correspondence;

Proofreads outgoing correspondence and reviews records for completeness and accuracy;

Prepares and maintains statistical and numerical reports and records;

Develops special forms and summaries using a variety of records in order to secure complete and accurate information;

May compose and sign outgoing correspondence;

May develop, revise and implement office procedures;

May use word processing, data base, spreadsheet or desktop publishing computer software applications in order to prepare reports, charts, graphs or other documents;

May enter, update, verify and retrieve data using computer data base or spreadsheet software applications;

May take dictation using shorthand;

May supervise lower-level clerical employees;

Performs other related duties.

MINIMUM QUALIFICATIONS

Applicants must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire. Please read all requirements before applying.

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Three years performing secretarial or clerical work involving typing duties.

Notes: 

1. Additional secretarial or clerical experience may be substituted on a year-for-year basis for the required education.

2. Thirty credit hours with a major in secretarial science or office technology from an accredited college may be substituted at the rate of thirty credits for one year of experience for up to two years of the required experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administration classifications or Administrative, Clerical, or Office Services specialty codes in the Administrative Support field of work on a year-for-year basis for the required experience.  

DESIRED OR PREFERRED QUALIFICATIONS

Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

One year of experience handling confidential documentation.

One year experience in as a legal department composing legal documents and/or correspondence.

One year experience explaining information to internal and external customers and/or community partners.

One year of experience using Microsoft Office Suite, Google Docs, or Google Sheets.

One year of Supervisory experience.

Six months of experience working in a mail room or file room setting.

Knowledge of legal terminology.

Ability to plan, organize, and prioritize assignments to meet deadlines.


SPECIAL REQUIREMENTS

Demonstrated ability to accurately type on a keyboard of a personal computer at a minimum of forty words per minute may be required, depending on the specific requirements of the position.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

 

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

BENEFITS

As an employee of the State of Maryland, you will have access to outstanding benefits, including: health insurance, dental, and vision plans offered at a low cost. CLICK ON THIS LINK FOR MORE DETAILS: 

STATE OF MARYLAND BENEFITS

Personal Leave - new State employees are awarded six (6) personnel days annually (prorated based on start date).
Annual Leave - ten (10) days of accumulated annual leave per year.
Sick Leave - fifteen (15) days of accumulated sick leave per year.  
Parental Leave - up to sixty (60) days of paid parental leave upon the birth or adoption of a child.
Holidays - State employees also celebrate at least twelve (12) holidays per year.  
Pension - State employees earn credit towards a retirement pension.

FURTHER INSTRUCTIONS

The online application process is STRONGLY preferred. If you are unable to apply online, you may mail a paper application and supplemental questionnaire to, Department of Human Services, Examination Services Unit, 311 W. Saratoga Street, Room 135, Baltimore, Maryland 21201.

Or email latoura.jones@maryland.gov: Voice 410-767-8844, toll-free: 1-800-332-6347. 

If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division, at 410-767-4850 or Application.Help@maryland.gov. 

Do not submit unsolicited documentation.

TTY Users: call via Maryland Relay

As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State's diversity. People with disabilities and bilingual applicants are encouraged to apply. 

We thank our Veterans for their service to our country and encourage them to apply.




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