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Recruitment #22-001260-0012


The Maryland Insurance Administration (MIA) is an independent State agency that regulates Maryland’s insurance industry and protects consumers by monitoring and enforcing insurers’ and insurance professionals’ compliance with State law. Through the diligence of a highly professional staff of market analysts, financial analysts, accountants, lawyers, law enforcement officers, actuaries, complaint investigators, and others, the MIA works to facilitate a strong and competitive insurance marketplace where consumers are well informed and treated fairly. Staff members are subject matter experts who serve as a resource for lawmakers, consumers, and other public and private entities.


The MIA is charged with a broad range of responsibilities including the licensure of insurance carriers and insurance producers (brokers/agents) operating in Maryland, the conduct of financial examinations of companies to monitor financial solvency, and the review and approval of rates and contract forms. The MIA investigates reports of consumer fraud and consumer complaints about life, health, automobile, homeowners, and/or property insurance. Insurance carriers are subject to market conduct examinations and other actions to monitor compliance with Maryland law. The MIA also has a unit dedicated to consumer education and outreach, which participates in hundreds of events and reaches thousands of individual consumers annually.





Hybrid (between the office in Baltimore City and telework)


The Maryland Insurance Administration is recruiting to fill a Personnel Associate II position. This position performs paraprofessional personnel work and provides support to the management and staff of the Human Resources Department; and is responsible for payroll and timekeeping functions for the agency. The incumbent will assist with recruitment and employment services by scheduling interviews; preparing interview packets, offer letters and other new employee paperwork; and conducting new employee orientation. This position will utilize Workday to input, process, or access information/transactions. The Personnel Associate II will create and maintain spreadsheets, confidential HR documents; create Word, Excel and PowerPoint documents as requested; and prepare periodic statistical reports. Assist with the contractual employee process, to include calculating not to exceed (NTE) amounts. As the agency’s timekeeper, the Personnel Associate II will prepare bi-weekly time reports for contractual and regular payroll, maintain leave records, compare payroll and check registry reports for accuracy.


Education:   Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Three years of general clerical or administrative support experience, at least one year must have been paraprofessional personnel experience involving the application of personnel procedures, policies, rules and regulations to specific employment actions. Appropriate paraprofessional personnel experience should have included responsibility for activities such as, preparing and maintaining employment records, calculating salaries, applying and interpreting rules and policies, preparing personnel-related reports, counseling employees regarding benefits and obligations, and responding to inquiries concerning employment actions.


1. Candidates may substitute one additional year of paraprofessional personnel experience as defined above for one year of general clerical or administrative support experience.

2. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in human resources assistance classification or human resources assistance specialty codes in the human resources management field of work on a year-for-year basis for the required experience.


The ideal candidate will possess:

·  experience performing human resources-related functions in WorkDay.

·  experience with payroll and/or timekeeping responsibilities.

·  experience conducting new employee orientation.

·  experience assisting multiple staff members and/or managing multiple tasks concurrently.


This recruitment is limited to current State of Maryland employees.




Applicants who meet the minimum qualifications will be forwarded to the hiring manager for interview consideration Please provide complete and accurate information on your application. Report all related education, experience, dates and hours of work. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date.

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must accompany the application. 

All information concerning your qualifications must be submitted by the closing date.  We will not consider information submitted after this date. 

Applicants meeting the minimum qualifications will be placed on the Eligible List categorized as BEST QUALIFIED, BETTER QUALIFIED or QUALIFIED and remain eligible for consideration for at least one year from the date of examination.


Please contact for additional information concerning this recruitment.

Online applications are strongly preferred. If you are unable to apply online, you may submit an application by mail. The paper application and supplemental questionnaire must be received by close of business, on the closing date for the recruitment. Postmarks will not be accepted. Incorrect application forms will not be accepted.


Applications may be mailed to:


Maryland Insurance Administration, Human Resources 

Recruitment# 22-001260-0012

200 St. Paul Place, Suite 2700

Baltimore, Maryland 21202


TTY Users: call via Maryland Relay

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.


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