Introduction
THIS RECRUITMENT IS LIMITED TO CURRENT OFFICE OF THE PUBLIC DEFENDER EMPLOYEES ONLY.
The Office of the Public Defender is a statewide independent agency charged with providing superior legal representation to indigent defendants. The agency’s vision is Justice, Fairness and Dignity for All. Employees are committed to the core values of culture of excellence, client centered representation, tenacious advocacy, and are united in achieving the agency’s mission.
The Office of the Public Defender is seeking detail oriented applicants with experience working with arrested persons, attorneys, law enforcement and courtroom personnel to fill a full-time Public Defender Intake Specialist Supervisor position in our Baltimore County – Towson and Catonsville offices. The Public Defender Intake Specialist Supervisor will be responsible for overseeing 1) the intake interview process of clients, including data entry into case management system, 2) the creation of case files, and 3) docketing and assignment of misdemeanor case files. Significant client contact to provide and gather information will be a requirement in this position as well as data entry of case information. Work is conducted in the offices, juvenile and adult detention facility settings. Travel between offices and detention facilities will be required. Employees in this classification receive general supervision from the Office Manager. Work is performed at local public defender offices, jails, detention centers, prisons and the courts of Maryland.
GRADE
12
LOCATION OF POSITION
200 Washington Avenue, Towson, MD 21204
Main Purpose of Job
This is the supervisory level of intake work responsible for 1) the intake interview process of clients,
including data entry into case management system, 2) the creation of case files, and 3) docketing
and assignment of misdemeanor case files. Employees in this classification are responsible for
performing the initial stages of trial preparation, gathering or verifying information for the defense of
arrested or accused persons and explaining Public Defender services. Employees in this
classification supervise Public Defender Intake support staff.
MINIMUM QUALIFICATIONS
Education: Graduation from an accredit high school or possession of a high school equivalency certificate.
Experience: Four years of experience interviewing persons for the purpose of obtaining and verifying background or financial information.
Notes:
1. Candidates may substitute 60 credit hours from an accredited college or university for six months of the required experience.
2. Candidates may substitute the possession of a Bachelor’s degree from an accredited college or university for up to 18 months of the required experience.
3. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Compliance Inspection and Support classifications or Compliance Inspection and Support specialty codes in the Inspection, Investigation, Enforcement, and Compliance field of work on a year-for-year basis for the required experience.
DESIRED OR PREFERRED QUALIFICATIONS
Experience working in a law office or court system.
Good organizational and problem solving skills,
and the ability to multi-task.
Highly proficient in Microsoft Word, Excel and Outlook.
Excellent oral
and written communication skills.
Ability to maintain confidentiality of support staff and client
information.
LIMITATIONS ON SELECTION
Limited to current employees of the Office of the Public Defender only.
LICENSES, REGISTRATIONS AND CERTIFICATIONS
Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.
SELECTION PROCESS
Please make sure that you provide sufficient information on your application to show that you meet
the qualifications for this recruitment. All information concerning your qualifications must be
submitted by the closing date. We will not consider information submitted after this date. Successful
candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the
employment (eligible) list for at least one year.
EXAMINATION PROCESS
The examination will consist of a rating of your education, training and experience related to the
requirements of the position. You may be required to complete a qualifications supplement, or the
rating may be based on your application. Therefore, it is important that you provide complete and
accurate information on your application. Report all experience and education that is related to this
position.
BENEFITS
FURTHER INSTRUCTIONS
Online Applications Preferred. Please fax all paper applications and questionnaires to (410) 333-
8134.
Inquiries regarding applications and submitting paper applications can be directed to:
Office of the
Public Defender, Human Resources Division, 6 Saint Paul Street, Suite 1304, Baltimore, MD 21202;
or by calling (410) 767-8500, toll free: 877-430-5187; TTY users call Maryland Relay Service 800-
735-2258.
Please be sure to include your name, identification number (Easy ID#) and job
announcement number on any documentation to ensure timely processing.
People with disabilities and bilingual candidates are encouraged to apply.
We thank our Veterans for their service to our country.
As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting
employees who are reflective of the State’s diversity.