ADMINISTRATIVE OFFICER III

This position is limited to current Howard County Health Department employees only

15

Howard County Health Department
8930 Stanford Blvd.
Columbia, MD 21045

This position is the identified lead for all HCHD contact tracers, assisting the Nurse Supervisors with daily operations to successfully complete Howard County case/contact investigations, develop and maintain administrative reports on performance, manage staffing schedules and resource requests, provide technical assistance with COVID Link, and develop ongoing procedures/policies/evaluation tools. Contact tracers collectively are responsible for calling people with COVID-19, helping make care plans for people with COVID-19, identifying and collecting contact details of people with COVID-19 and their contacts, and connecting contacts with various services (including social support structures, testing, clinical care, etc.). The team will provide education about COVID-19, on isolation and quarantine procedures and about social services. The CT Lead is responsible for guiding all CT staff and supporting CT Nurse Supervisors, tracking individual CT and group CT’s progress against target goals, provide technical assistance to CT staff, oversight for case/contact assignments and resource management, software trainings and updates, acting as the COVIDLink liaison for the unit with HCHD Admin, MDH, and Enovational Vendor, and mentorship to the unit. The CT Lead will manage staffing schedules, ensure adequate coverage for caseload, convene team meetings for procedure enhancements and procedural changes, standardize operations and performance evaluation tools in conjunction with Supervisors, and perform contact tracings. Will include weekend/evening work, shared with other Supervisory staff and contact tracers.

Education: Possession of a Bachelor's degree from an accredited four-year college or university.

Experience: Three years experience in administrative or professional work.

Notes:

1. Candidates may substitute additional experience in administrative staff or professional work on a year-for-year basis for the required education.

 2. Candidates may substitute additional graduate level education at an accredited college or university at the rate of 30 semester credit hours for each year of the required experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work that included the regular use of independent judgment and analysis in applying and interpreting complex administrative plans, policies, rules or regulations or analysis of operational programs or procedures with recommendations for improvement on a year-for-year basis for the required education and experience.  

Desired qualifications:
- Proficiency in Microsoft Office and other data management/communication systems (including Outlook, Excel, MS Teams)
- Experience with infection control management in healthcare facilities
- Strong written and verbal communication skills
- Strong organization and prioritization skills

This position is limited to current Howard County Health Department employees only

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.

Applicants who meet the minimum (and selective) qualifications will be included in further evaluation. The evaluation may be a rating of your application based on your education, training and experience as they relate to the requirements of the position. Therefore, it is essential that you provide complete and accurate information on your application. Please report all related education, experience, dates and hours of work. Clearly indicate your college degree and major on your application, if applicable. For education obtained outside the U.S., any job offer will be contingent on the candidate providing an evaluation for equivalency by a foreign credential evaluation service prior to starting employment (and may be requested prior to interview). 

Complete applications must be submitted by the closing date. Information submitted after this date will not be added. 

Incorrect application forms will not be accepted. Resumes will not be accepted in lieu of a completed application.

Candidates may remain on the certified eligible list for a period of at least one year. The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies.

Online applications are highly recommended. However, if you are unable to apply online, the paper application (and supplemental questionnaire) may be submitted to MDH, Recruitment and Selection Division, 201 W. Preston St., Room 114-B, Baltimore, MD 21201. Paper application materials must be received by 5 pm, close of business, on the closing date for the recruitment, no postmarks will be accepted.

If additional information is required, the preferred method is to upload.  If you are unable to upload, please fax the requested information to 410-333-5689. Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time.

For questions regarding this recruitment, please contact the MDH Recruitment and Selection Division at 410-767-1251.

If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850 or Application.Help@maryland.gov. 

Appropriate accommodations for individuals with disabilities are available upon request by calling: 410-767-1251 or MD TTY Relay Service 1-800-735-2258.

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.