HUMAN SERVICE SPECIALIST II- Contractual

This is a recruitment for a full-time contractual position with the Department of Human Services, Social Services Administration.

ASTD13

Department of Human Services

Social Services Administration

Title IV-E Compliance Eligibility Unit

311 W. Saratoga Street

Baltimore MD 21201

The position functions as a Title IV-E Administrative Specialist and is responsible for providing monitoring and administrative support essential to ensuring compliance with federal laws, rules and regulations for the delivery of services. Duties and responsibilities include special project coordination and monitoring, productivity monitoring, professional development monitoring, training and event coordination, administrative support for statewide Title IV-E unit, and administrative support duties to the Title IV-E Program Manager/Director and Central IV-E staff.

Compiles and reviews monthly regional supervisor productivity reports.  Analyzes received reports and prepares final cumulative report for Program Manager/Director regarding regional supervisor’s achievement of productivity minimum requirements and goals for each regional supervisor and conglomerate of Title IV-E supervisors statewide. Monitors the ongoing revisions and compliance with individual LDSS local workplans.  Ensures that document remains current and accurate to the needs of the Title IV-E program, the individual Title IV-E local unit and the local department of social services.  Ensures that regional supervisor has met with the local department liaison according to the applicable frequency for the region.  Prepares regular reports to the Program Manager/Director regarding local plan adjustments and liaison meetings. Monitors productivity of regional supervisors and central staff.  Performs analysis and evaluation of achievement of productivity standards.  Prepares recommendations to Program Manager/Director regarding establishment and/or amendment of productivity standards and reporting. Provides administrative support including editing documents, policies, manuals, entry into secretary’s log.  Responsible for ensuring all documents coordinated through the sign-off process for finalization.  Provides administrative support to the Title IV-E Unit including personnel management.  Participates in preparation for federal reviews and audits of the Title IV-E program at the state and local level.  Provides documentation, and coordination of necessary logistics, including facilities requests, equipment requests, and material requests for performance of reviews and audits.

Education: A Bachelor’s degree from an accredited college or university.

Experience: One year of experience in the administration of a human services program or experience conducting studies and analyses of programs, procedures, practices and organizations.

Notes:

1. Additional professional or technical experience in the administration of a human services program or experience conducting studies and analyses of programs, procedures, practices and organizations may be substituted on a year-for-year basis for the required education.

2. Applicants may substitute education at the graduate level at an accredited college or university in a human services related field at the rate of 30 semester hours per year for the required experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in Administrative Officer classification or Administrative Office specialty codes in the General, Administrative, Clerical and Office Services field of work on a year-for-year basis for the required experience and education.

The  ideal candidate will possess the following:

Six months experience with the Client Information System (CIS), Foster Care and Adoption Tracking System (FACTS), Maryland Children's Electronic Social Services Information Exchange (MD CHESSIE), Client Automated Resources and Eligibility System (CARES), State Verification Exchange System (SVES), Maryland Automated Benefit System (MABS).

One year experience managing a fast-paced, busy environment.

One year experience analyzing and preparing written communications and data reports.

Proficient with Microsoft Office Suite and Google Suite.

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.  It is important that you report all related education and experience that is relevant to this recruitment qualifications. All information concerning your qualifications, including a copy of your diploma or transcripts must be provided if selected for an interview.  We will not consider information submitted after this date.  

Successful candidates will be placed on the employment (eligible) list. The resulting list may be used for future vacancies with this agency or other state agencies.

Applicants who meet the minimum qualifications will be evaluated.  If selected for an interview, you will be required to provide an official transcript.  For all foreign education obtained outside the U. S. you will be required to provide proof of the equivalent American education as determined by a foreign credential evaluation service if selected for an interview.  

Online applications are highly recommended, however the paper application may be submitted to the Department of Human Services, 311 W. Saratoga Street, Attn: D. Greene, Room 131, Baltimore, MD 21201.  The paper application must be received on the closing date for this recruitment, no postmarks will be accepted.  Information received after the closing date will not be considered.  Application inquiries may be directed to 410-767-5845.      

TTY  Users: call via Maryland Relay

We thank our Veterans for their service to our country, and encourage them to apply. Bilingual applicants are encouraged to apply. As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.