ADMINISTRATOR IV

The State Department of Assessments and Taxation, Office of Information Technology Division is looking for a skilled business analyst to work with stakeholders to define business requirements, identify problems and opportunities and provide solutions to meet the department's goals.

This is a contractual position.  

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Office Of Information Technology

300 W. Preston Street, Room 403

Baltimore, MD 21201

This is a full level position working with the business units to identify opportunities for improvement in business operations and processes. The role of Business Analyst is an important part of any project team; acting as the key interface between the users and the project manager to gather information, document processes, and confirm the final documents with users. This position will serve as a Champion and will support OIT's mission to re-engineer legacy mainframes applications for the cloud.

Working with internal and external customers to define technical solution requirements that support and facilitate business processes and compliance requirements.  

Evaluating business processes, gathering documents, anticipating requirements, uncovering areas for Improvement, and developing and implementing solutions.  

Interviewing internal and external customers to determine appropriate subject matter experts.  

Gathering documentation and researching statutory requirements that may impact the system.  

Reviewing, documenting and implementing the Agency’s retention policy to ensure new systems follow retention policy.  Recommending retention periods for business units.  

Staying up-to-date on the latest process and IT advancements to automate and modernize systems.  

Conducting meetings and presentations to share ideas and findings.  

Performing requirements analysis.  Documenting and communicating the results to stakeholders.  

Effectively communicating insights and plans to cross-functional team members and management.  

Ensuring solutions meet business needs and requirements.  

Performing user acceptance testing.  

Serving as a liaison between stakeholders and users.  

Updating, implementing and maintaining procedures.  

Identifying and creating new and improved business processes and procedures.  

Interacting with system architects and developers ensuring the system is properly implemented.  

Identifying requirements by establishing personal rapport with stakeholders and/or users to understanding service requirements.  

Prepares conceptual designs of proposed new or revised applications outing lining the purpose, software components, hardware requirements, cost analysis and alternative solutions;    

Education: A Bachelor's degree from an accredited college or university.

Experience: Five years of experience in administrative staff or professional work. One year of this experience must have involved one or more of the following: the supervision of other employees, overseeing and coordinating the general operations of a unit, applying rules and regulations, or exercising responsibility for the development of policies or procedures.

Notes:

1. Additional experience in administrative staff or professional work may be substituted on a year-for-year basis for the required education.

2. Additional graduate level education at an accredited college or university may be substituted at the rate of 30 semester credit hours on a year-for-year basis for the required general experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules, regulations, policy, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a year-for-year basis for the required education and experience.

Candidate must have 1 year experience working with JIRA.

Exceptional analytical and conceptual thinking skills.

Experience you have working in Amazon Web Services.

IIBA Certification of Competency in Business Analysis (CCBA)

Must be willing to work in Baltimore City.

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

Applicants must meet the selective qualification(s) to be considered. Include clear and specific information on your application regarding your qualifications.

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

 

The supplemental questions will be used as part of the rating process.

Resumes will NOT be accepted in lieu of completing the online or paper application.  Online application process is STRONGLY preferred.  If online access is not available, you may submit a paper application and resume to:

Department of Assessments and Taxation

Attn:  Human Resources Department, Room 511

300 W. Preston Street,

Baltimore, MD  21201.

Applications must be received by the closing date.  If you have any questions, please contact Human Resources at 410-767-1140.

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.

People with disabilities and bilingual candidates are encouraged to apply. 

We thank our Veterans for their service to our country.

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