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CHILD SUPPORT SPECIALIST TRAINEE

STATEWIDE RECRUITMENT

Recruitment #18-004572-0001

Introduction

This Statewide recruitment is being conducted to establish a list of eligible candidates to be used to fill current and future vacancies in Maryland's Local Departments of Social Services and Regional Offices of Child Support Enforcement throughout the state. 

Applicants should indicate on their applications all counties (or Baltimore City) where they are willing to accept employment for this classification. As positions become available, our Local Departments of Social Services and Regional Offices of Child Support Enforcement will consider approved candidates from the eligible list.

ALL approved candidates will be placed on this list of eligible candidates in one Best-Qualified scoring band and will remain on the list through the end of January 2019 (candidates will need to reapply when this classification is reposted).

Placement on this list as Best-Qualified is not a guarantee that you will be offered an interview for any given vacancy. To find out if a Local Department of Social Services and Regional Offices of Child Support Enforcement is currently recruiting for this classification, please contact their Personnel office directly; contact information for our Local Departments of Social Services and Regional Offices of Child Support Enforcement can be found at the Department of Human Services' website, http://dhr.maryland.gov/local-offices/ .

GRADE

10

LOCATION OF POSITION

STATEWIDE

This statewide recruitment is being conducted to establish a list of eligible candidates to be used to fill current and future vacancies occurring in our Local Department of Social Services and Regional Offices of Child Support Enforcement throughout the State. As positions become available, our Local Departments of Social Services will consider approved candidates from the eligible list.

Applicants should indicate on their applications all counties (or Baltimore City) where they are willing to accept employment for this classification.   

Main Purpose of Job

A Child Support Specialist Trainee is the entry level of child support work. Employees in this classification learn to investigate and analyze child support cases and initiate appropriate actions to establish, maintain and enforce support payments for dependent children in accordance with applicable Federal and State laws, rules and regulations.

They learn to perform duties related to establishing paternity and child support orders, negotiating agreements for child support payments and health insurance coverage and maintaining and enforcing the collection of current and past due amounts.

POSITION DUTIES

Learns to obtain, verify and analyze information from custodial and non-custodial parents, employers, financial institutions, private and governmental resources, health insurance carriers and others and use that information to locate non-custodial parents, establish paternity, verify income and assets and determine the ability of non-custodial parents to pay child support and provide health insurance

 

Learns to negotiate voluntary agreements for payment of child support and liquidation of arrears with custodial and non-custodial parents in accordance with State regulations and guidelines

 

Learns to initiate and prepare a variety of documents for administrative or court hearings, such as support payment modifications, wage withholdings, earnings assignments, interstate transmittals, subpoenas, bench warrants and show cause orders in order to collect current or past due child support payments

 

Learns to identify circumstances that contribute to a problem in collecting child support or providing health insurance coverage, determine which private and governmental services and programs, such as mediation services, employment and job counseling services, visitation access program or young fathers’ program address the problem and refer parents to those services and programs

 

Learns to monitor the receipt of child support payments and review case records and payment activities to determine the need for and type of enforcement activities warranted

 

Learns to investigate and resolve disputes resulting from license suspensions, tax intercepts and other remedies used to enforce and collect child support

 

Learns to initiate and negotiate establishment and enforcement of new or existing child support orders in out-of-state cases.

Learns to prepare and present testimony for judicial and administrative hearings related to child support enforcement and collection

 

Learns to prepare and review case records to ensure the validity of information to be presented in court by the legal services attorney

 

Learns to maintain and update case records by using automated systems and case folder documents; Learns to respond to inquiries from custodial and non-custodial parents, employers, courts, public officials, attorneys, other State agencies and out-of-state agencies in order to resolve issues related to child support cases

 

Learns to coordinate genetic testing arrangements with certified medical facilities

 

Learns to serve as liaison between Child Support Enforcement Administration and other State agencies, local agencies, the State’s Attorney’s Office and the courts

 

Learns to place appropriate markers on case records in cases in which family violence or abuse has occurred, monitor the case to ensure that custodial and non-custodial parents, other caretakers and children are protected and refer abused caretakers and dependent children to family shelters or other protective services

 

May learn to assist at orientation sessions for new applicants or for non-custodial parents by presenting information about child support program services and related services that may be helpful

 

May learn to represent the State as complainant in order to obtain or enforce court orders for support

 

Performs other related duties

MINIMUM QUALIFICATIONS

Please read the job announcement in its entirety before applying for this recruitment. Applicants must meet all minimum qualifications to be approved and appear on the list of candidates eligible for hire.  

EDUCATION: An Associate of Arts degree in social services, human services, legal studies, public administration or similar fields of study from an accredited college or university.

EXPERIENCE
: None.

NOTES:

1. A Bachelor’s degree from an accredited college or university may be substituted for the required education.

2. Experience investigating and analyzing child support cases and initiating appropriate actions to establish, maintain or enforce support payments for dependent children in accordance with Federal and State laws, rules and regulations may be substituted for the required education on a year-for-year basis. (IMPORTANT: If intending to use this substitution for education, please include job duties and information detailing how you possess the specific aspects of the Child Support Specialist-level experience listed above.) 

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. 

All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. 

Approved candidates will placed on this list of eligible candidates in one Best-Qualified scoring band and will remain on the list through the end of January 2019.

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. Please report all experience and education related to this classification's minimum qualifications. Please include all appropriate computer and software employment experience in your listing of job duties.

It is important that you provide complete and accurate information on your application, including clearly indicating any college degrees and majors, "from-to" employment dates, job duties, and hours worked per week.   

All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date.

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must be provided prior to hire.

BARGAINING UNIT STATUS

This position is in a covered bargaining unit.

BENEFITS

FURTHER INSTRUCTIONS

Online applications are STRONGLY preferred.  If you are unable to apply online, please send your paper application and supplemental questionnaire (if applicable) to:

 

Department of Human Services

Examination Services Unit

Attention:  Moses Devaprakasam

311 W. Saratoga Street, First Floor

Baltimore, Maryland 21201

 

Or, fax requested information to: 410-333-0882; Email:  moses.devaprakasam@maryland.gov; Voice 410-767-7416, toll-free: 1-800-332-6347. TTY Users: call via Maryland Relay, 1-800-925-4434.

Do not submit unsolicited documentation. The paper application must be received by 5 PM on the closing date for the recruitment.    

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. 

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