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FAMILY SERVICES CASEWORKER II

STATEWIDE

Recruitment #18-004509-0001

Introduction

This Statewide recruitment is reopened to allow additional candidates to apply and establish a list of eligible candidates to be used to fill current and future vacancies occurring in our Local Department of Social Services throughout the State.   

Applicants who previously applied and did not meet the minimum qualifications, please email the HR Analyst, Betty Ketterman, at Bettyj.ketterman@maryland.gov for assistance to reapply.  

Applicants who previously applied and were approved for this recruitment, please do not reapply.  Your name will remain on the eligible list and your expiration date has been extended.   

Placement on this list is not a guarantee that you will be offered an interview for any given vacancy.

GRADE

14

LOCATION OF POSITION

Applicants should indicate on their applications all counties (or Baltimore City) where they are willing to accept employment for this classification. As positions become available, our Local Departments of Social Services will consider approved candidates from the eligible list.  

Main Purpose of Job

A Family Services Caseworker II is the full-performance level of work providing direct social services to troubled individuals or families. These social services are designed to sustain and improve the social, health, economic, behavioral and emotional functioning of customers. Employees in this classification do not supervise. Employees receive general supervision from a licensed social worker. Employees in this class may be required to work evenings and on weekends and may be assigned to provide on-call coverage. Work is performed in customer's homes, schools, hospitals and other community settings. Employees may be required to deal with potentially hazardous situations.

POSITION DUTIES

Assists customers in identifying, developing and using their potential capabilities and community resources to resolve social, health, emotional, behavioral and economic problems;

Interviews customers to obtain information needed to determine eligibility for social services;

Assesses case situations to make recommendations to supervisor regarding individualized plans of service;

Provides limited counseling and crisis intervention services to customers regarding personal, economic and social problems;

Establishes and maintains personal contact with other social services agencies and community resources to facilitate the referral of individual customers;

Checks public records, such as birth records, for data and to verify information such as income, kinship and residence;

Prepares and manages case records and reports concerning information secured and services rendered; Testifies in legal proceedings regarding family service cases;

Develops and implements a personalized training plan to maintain and upgrade knowledge and skills related to the delivery of direct services;

May testify in court as an expert witness;

May provide on-call coverage; May participate in the investigation of suspected child or adult abuse or neglect;

May make recommendations to place children in foster and adoptive homes;

May participate in the initial investigation of fatalities that result from suspected abuse or neglect;

Performs other related duties.

MINIMUM QUALIFICATIONS

Applicants must meet all minimum (and any selective) qualifications to be considered, and to appear on the list of people eligible for hire. Please read all requirements before applying.

EDUCATION: A bachelor’s degree from an accredited college or university in an appropriate behavioral science, such as: child development, sociology, social work, psychology, counseling, nursing, criminology, juvenile justice, human growth and development, human services, mental health or human resources management that includes at least 30 credit hours in human services or human development.

EXPERIENCE: Two years providing casework or community organizational services in a public or private social service agency.

NOTES:

1. Possession of a Social Work Associate license from the Maryland State Board of Social Work Examiners can be substituted for one year of the experience.

2. These requirements are established by the Social Services Administration by authority provided in Human Services Article, Title 4, Subtitle 2, Section (c) (1) of the Annotated Code of Maryland. The Department of Budget and Management, Office of Personnel Services and Benefits does not have the authority to accept substitutions or equivalents.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties that require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.

SPECIAL REQUIREMENTS

1. Employees must complete an approved training program and pass a competency test before being granted permanent employment status.

2. Employees are required to meet mandatory standards for continuing education as determined by the Department of Human Resources. Employees who fail to obtain the required continuing education credits shall be subject to disciplinary action including demotion, suspension and dismissal.

3. Employees in this classification may be subject to on-call duty and may be required to provide telephone numbers at which they can be reached.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.  All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified and placed on the employment (eligible) list for at least one year. 

EXAMINATION PROCESS

The examination will consist of a rating of your education, training, and experience as presented on your application and as they relate to the requirements of the position.  You may be asked to complete a supplemental questionnaire. The supplemental questionnaire may be used as part of the rating process. Therefore, it is important that you provide complete and accurate information on your application.

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service is required prior to hire.

BENEFITS

FURTHER INSTRUCTIONS

Online applications process is STRONGLY preferred. If you are unable to apply online, you may mail a paper application  and supplemental questionnaire to: Department of Human Services, Examination Services Unit, 311 W. Saratoga Street, Room 137, Baltimore, Maryland 21201 

All mailed documents must include the applicant's name and the job number and must be received by 5:00 p.m. on the closing date. Resumes will NOT be accepted in lieu of completing the application.

If additional information is required, the preferred method is to upload. If unable to upload, please email requested information to Bettyj.ketterman@maryland.gov.  Only additional materials that are required will be accepted for this recruitment.  All additional information must be received by the closing date and time.

If you have any questions concerning the recruitment process for this position, please call 410-767-7147 

TTY Users: call via Maryland Relay.

As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.  People with disabilities and bilingual applicants are encouraged to apply. We thank our Veterans for their service to our country, and encourage them to apply.





Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online
View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here.
Apply via Paper Application. You may also download and complete the Paper Application here.